ICS –> NetSuite to Zendesk integration by Niall Commiskey

July 25, 2018 Leave a comment

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Here is a simple example of integrating NetSuite with Zendesk.

We will raise a ticket in Zendesk for a case, created in NetSuite.

I start by creating a NetSuite connection. This process is described in the previous post, available here
I then leverage the ICS REST adapter to access Zendesk. BTW. I logged in to Zendesk and took advantage of their free 30 day trial offer. So my Zendesk account is as follows. Read the complete article here.

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Unknown's avatarAbout Jürgen Kress
As a middleware expert Jürgen works at Oracle EMEA Alliances and Channels, responsible for Oracle’s EMEA Fusion Middleware partner business. He is the founder of the Oracle SOA & BPM and the WebLogic Partner Communities and the global Oracle Partner Advisory Councils. With more than 5000 members from all over the world the Middleware Partner Community is the most successful and active community at Oracle. Jürgen manages the community with monthly newsletters, webcasts and conferences. He hosts his annual Fusion Middleware Partner Community Forums and the Fusion Middleware Summer Camps, where more than 200 partners get product updates, roadmap insights and hands-on trainings. Supplemented by many web 2.0 tools like twitter, discussion forums, online communities, blogs and wikis. For the SOA & Cloud Symposium by Thomas Erl, Jürgen is a member of the steering board. He is also a frequent speaker at conferences like the SOA & BPM Integration Days, JAX, UKOUG, OUGN, or OOP.

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