Process Cloud Service (PCS) – Release 16.1.3 (February) and Process Mobile App 2.0 is available

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What’s New!

  • New Pricing Metrics
  • Sample Apps
  • Process Conversations
  • Enhanced Local and Remote App Deployment
  • New Tablet App
  • Start Process App from Mobile

New Pricing Metrics:

PCS pricing has moved to a 3-tier hosted named user model to accommodate varying levels of process service interaction from those who require full access to composition and management capabilities, to participants assigned review and approval tasks, to those whose interactions are limited to making service requests. This new pricing model helps maintain competitive pricing in use cases where there are large numbers of casual users. Below are the subscription pricing details. Metered pricing uses the same metrics at 2x the cost.

Oracle Process Cloud:

· $100 per Hosted Named User per Month

· Defined as a named user who can access analytics, compose applications and manage lifecycle

· Required minimum of 10 Users, 12-Months minimum contract

· Requires Oracle Process Cloud – Participant User

Oracle Process Cloud – Participant User:

· $30 per Hosted Named User per Month

· Defined as a named user who can participate in process approvals and tracking

· Required minimum of 10 Users, 12-Months minimum contract

· Requires Oracle Process Cloud

Oracle Process Cloud – Invocation User:

· $3 per Hosted Named User per Month

· Defined as a named user who can initiate a process and query status and notifications

· No minimum required – minimum of 100 Users if purchased, 12-Months minimum contract

· Requires Oracle Process Cloud

Sample Apps:

Sample Apps provide a quick and easy way to create and configure fully functional Process Apps with minimal technical knowhow. PCS includes a catalog of predefined ready to run Sample Apps that can be used both to provide first time designers a quick introduction to creating Process Apps and Business IT users easy to configure tailor made apps for a variety of use cases. IT and partners can publish their Process Apps as Sample Apps with specific pre-defined configurations allowing Business IT to quickly create, configure and deploy tailor made Process Apps.

Process Conversations:

Process Apps now support the addition of a process level conversation within the context of assigned tasks to allow stakeholders and participants to collaborate and streamline getting work done. Process Conversations also support various options to configure process activity stream messages that automatically update the conversation with process milestones.

Enhanced Local and Remote App Deployment:

Process App deployment has been enhanced to support complete segregation of test and production data. Test and Player functionality has been simplified to allow designers to either step through the Process App one activity at a time or run the Process App from the Workspace in Test Mode to experience the app from the perspective of an end-user. Production deployment has been enhanced to support deploying the Process App to the local environment or directly to remote environments.

New Tablet App:

A new universal Process Mobile App now supports native tablet form factors for both iOS and Android platforms. The tablet app takes advantage of the larger screen real-estate to provide an improved experience for managing tasks and initiating process requests.

Start Process App from Mobile:

Process participants can now remotely initiation process requests directly from their mobile App. Onboard camera support allows the user to capture pictures that are uploaded to Documents Cloud Service and displayed in context to downstream task participants.

Learn More:

Learn more about Oracle Process Cloud Service at https://cloud.oracle.com/process

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Mobile & IoT Showcase @ OpenWorld Moscone South, #109

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If you’ve been following Oracle’s mobile (r)evolution, we’ve been trending some impressive growth and mobile chops worth bragging about. The recent updates to Oracle Mobile Cloud Service, with the addition of Oracle MAX codeless development, new Location Based Services, bringing highly granular contextual apps (Manchester Airports Groupcomes to mind) and helping extend existing Forms based apps to Mobile First apps (New York MTA), we’re truly helping to mobilize our customers. Come see all of this, plus new mobile innovations and much more. Visit the Mobile & IoT Showcase at Moscone South, 109. Here’s a bit of a preview:

· Mobile Platform – catch the latest demo showcasing Oracle MCS latest features, Oracle MAX and Location Based Services

· Oracle JET, Oracle’s JavaScript Extension Toolkit. It’s open source. Yeah, that’s right, open source.

· Customer Insight and Engagement capabilities with multi-channel analytics, analysis, churn prediction & engagement

· Mobile innovations around chatbots, mobile beacons, and perhaps some interesting proof of concept apps created by Oracle’s A-Team

· Kick back at the Mobile & IoT Theatre to watch some in-depth presentations by technical experts in their field

For a great overview on what’s new and the Oracle Mobile roadmap catch this key OpenWorld session:

Mobile Now and in the Future: Location, Cognitive Insights, Chatbots, and Much More [CON7881]

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Using Oracle Process Mobile Application by Waslley Souza

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When you are using the Oracle Process Cloud Service, you can use the Oracle Process Mobile Application on your mobile device to start a new process or access the task list to approve or reject the tasks assigned to you.

In this post, we will start a new process through the Oracle Process Mobile Application, approve the task assigned to a user and see the history of the process in Oracle Process Cloud Service from a web browser on a desktop computer.

First of all, download and install the application on your mobile device.

Configure the application.
In the Host field, I used the URL for my Oracle Process Cloud Service Workspace. Read the complete article here.

To request a free OCS trial service please visit our SOA Partner Community Workspace here (SOA Community membership required)

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Performance Study – REST vs SOAP for Mobile Applications by Steven Davelaar

 

clip_image002Introduction

To build functional and performant mobile apps, the back-end data services need to be optimized for mobile consumption. RESTful web services using JSON as payload format are widely considered as the best architectural choice for integration between mobile apps and back-end systems. Nevertheless, we have seen many customers of Oracle’s Mobile Application Framework (MAF) consuming SOAP web services in their mobile apps. One reason this is happening might be the nice declarative support in MAF/JDeveloper where you can easily create a SOAP-based data control through a wizard and build your pages using drag and drop. However, this wizard is only intended for really simple SOAP services. It cannot handle all XSD types, nor can it handle more complex, nested payloads. One way to work around these limitations is to process the SOAP payload programmatically in Java, but this is not a trivial task to do. While most of the issues around consuming more complex web services can ultimately be solved, this article explains why you should really abandon SOAP and go for REST-JSON services for one simple reason: performance. The differences in performance are staggering and get worse as the mobile device gets older.

Main Article

This articles discusses the results of a test conducted by Oracle’s A-Team to compare the performance of REST-JSON, REST-XML and SOAP service calls in MAF. We will first discuss the test set-up, then discuss the test results and we will end with a discussion of the options you have if you are currently consuming SOAP web services in your MAF application.

Test Set-Up

We have created an ADF Business Components (ADF BC) application that uses the HR schema to return a list of departments, including a nested list of employees for each department. So, the payload returned consists of 27 departments with 107 nested employee records.Each department row has 4 attributes, each employee row has 11 attributes.
In JSON format this payload is 26.2 KB, in XML format the payload is 77.3 KB in size (whitespace and carriage returns have been removed). Read the complete article here.

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Preparation for Live Mobile Hacking with an OFM 12c red stack – Budapest 2015 by Lucas Jellema

 

clip_image002On March 4th, I presented – together with ADF and Mobile Application Framework expert Luc Bors – a live development demo session at the EMEA Oracle Fusion Middleware Partner Forum in Budapest, Hungary. Luc and I are in the middle of our preparations for this event. And I thought perhaps it would be nice to share some of the background for this session.

It all started in the Fall as Jürgen Kress, responsible at Oracle for Fusion Middleware Partner Adoption EMEA, sent out a call for papers for the Forum, looking for proposals for presentations and other types of sessions. Luc and I prepared a proposal for a session where we would do live development (always appealing for the audience and somewhat nerve racking for the presenters) and show the development of a mobile app (using Oracle MAF) on top of a mobile back end (created using SOA Suite 12c and its REST capabilities). Luc and I have done similar sessions in the past. They can be a lot of fun – and be quite stressful because of all the things that can and typically will go wrong.

Jürgen accepted our proposal, invented the title (Live Mobile Hacking with an OFM 12c red stack) and allocated a general slot for us: a full hour as the last section of the second day.

The Case

That was several months ago, and now the event is imminent and we better start preparing in anger. First of all we needed a case: what would be the storyline for our live demo? We decided on the airline industry – inspired perhaps a little bit by the airport case that provides the backbone for the book I am currently writing on SOA Suite 12c. A flight provides a good example of an application that does not have constant connectivity – one of the features we would like to demonstrate. Everyone partakes in flights from time to time. And between flight attendants, ground staff and the back office systems of the airline and the airport, it would not be hard to find interactions that we could use in the demo.

Read part I here. and read part II here and read Luc’s post here

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Mobile Suite Service Bus REST and ADF BC SOAP by Andrejus Baranovskis

clip_image002One of the key parts of Oracle Mobile Suite 12c offering is Service Bus product. This is logical choice – Service Bus allows to transform complex SOAP Web Service data into simplified REST format, preferred by mobile client. I think it is essential to use Service Bus, when implementing enterprise mobile applications. It makes sense to learn how Oracle Service Bus works. I would recommend to start from Steven Davelaar excellent tutorial article, available here – Creating a Mobile-Optimized REST API Using Oracle Service Bus – Part 2.
I have created my own ADF BC application with SOAP WS – findEmployees method (filters by first and last name). Here you can download both applications – MobileServiceBusApp_v1.zip. Keep in mind, for some reason Service Bus server doesn’t start with JDEV 12c BPM Default Domain, it works only with JDEV 12c SOA Default Domain. Make sure to check, which JDEV you are using, you can check the list features installed: ADF BC SOAP service is implemented to support Master-Detail (Employee – Department Managed by Employee) structure: Read the complete article here.

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Oracle Mobile Suite and Oracle Adaptive Case Management – A strong combination to provide better IT-Support for knowledge workers by Andrejus Baranovskis & Danilo Schmiedel

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Get the presentation here.

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Live mobile hacking with a OFM 12c red stack at Fusion Middleware Partner Community Forum 2015

The Fusion Middleware Partner Community Forum takes place March 3rd & 4th in Budapest Hungary. During this annual conference You as an Oracle Partner can get the latest updates on the Fusion Middleware 12c solutions. “The Cloud Platform for Digital Business” will be the theme of the 20th conference. Keynotes will be delivered from Amit Zavery, Andrew Sutherland and SOA, BPM and Mobile product management including live demos. On the second day you can choose between three tracks: SOA, BPM or WebLogic and Mobile. As a closing keynotes Luc Bors and Lucas Jellema will present:

Live mobile hacking with a OFM 12c red stack

Lucas Jellema

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AMIS

Solution Architect

Oracle ACE Director

Blog

Twitter

Luc Bors

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Amis

Principal Consultant / ADF Expertise Lead

Oracle Blog

Twitter

LinkedIn

 

For details please visit our Fusion Middleware Partner Community Forum registration page here.

SOA & BPM Partner Community

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Got Cloud? Get Mobile Too! By Tanu Sood

Now here’s a recipe – have some applications, sprinkle in a mix of cloud applications and then top it with mobile enabled applications and you have got yourself a digital enterprise! So long as your applications are "talking" to each other or are able to connect with user-friendly portals, sites or can be extended to mobile interfaces, you have got a winning recipe.

And the key ingredient in all of this – integration.
Take a cue from Ricoh Americas Corporation, a subsidiary of Ricoh Company Ltd, a global technology company specializing in office imaging equipment, production print solutions, document management systems, and IT services. They have been implementing on a social, mobile, cloud strategy since 2010. Ricoh leveraged a SOA-based integration services layer across its entire enterprise to connect – Oracle and non-Oracle applications, front-end to back-end applications and on-premise to cloud applications. What’s more, Ricoh is leveraging the same integration infrastructure to extend their Oracle EBS application to mobile devices too. Plus, the company has built a social collaboration forum that is integrated with their RightNow knowledge database to build an "ideation" platform that not only sparks innovative ideas but sometimes serves as the first line of troubleshooting support for its customers.
And we have got it all on camera! Don’t miss this one-on-one interview with Ricoh’s CIO, Balaji Rangaswamy and a detailed architecture walk-through and discussion with an Oracle architect. Here’s a sneak preview of what you are in store for. Watch the video here.

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Five Mobile Strategy Best Practices by Sanjay Singh and Susnigdha Balagari

To reap the benefits of mobility in the enterprise, CIOs will need to deliver reliable services in an environment of constant complexity and change.

Organizational leaders are increasingly realizing that a robust mobile strategy will enable them to unlock their company’s full business potential. According to the 2013 Accenture Mobility CIO Survey, CIOs said mobility would provide substantial sources of new revenue and significantly improve customer interactions. 36 percent of CIOs are engaging customers via mobile devices, and 34 percent are driving revenue through transactions on mobile devices.

CIOs also see mobility as a key measure to drive and improve their organization’s business processes. Remote access to content and applications allows workers to take full advantage of their on-road time. According to the Accenture survey, 83 percent of CIOs said mobility would significantly affect their overall business productivity. 43 percent said mobility would improve field/customer service delivery with instant data, and 33 percent said mobility would accelerate the sales cycle with improved access to backend systems.

All of these numbers demonstrate that mobility is top of mind for CIOs. In fact, 30 percent of CIOs plan to invest more than a third of their discretionary IT budget in mobility. However, 42 percent of CIOs do not have a formal mobile strategy.

Mobile Enterprise IT Best Practices

In order to fully reap the potential benefits of mobility in the enterprise, CIOs will need a strategy that gives them the capabilities to deliver reliable services in an environment of constant complexity and change. Here are five core components CIOs need to keep in mind for a successful enterprise mobility strategy.

30 percent of CIOs plan to invest more than a third of their discretionary IT budget in mobility. However, 42 percent of CIOs do not have a formal mobile strategy.

    1. An integrated development environment. Such an environment enables native, web access, and hybrid apps to be delivered cross-platform without the need to re-code for each device. The tools used should be based on familiar languages – HTML5 or JavaScript. An integrated environment will enable companies to develop cross platform, multi-channel and multi-device applications; decide on mobile development frameworks and UI technology; and adapt existing websites and portals for mobile.
    2. Integrated to the back office. Enterprise apps delivered on mobile devices need to be integrated easily to back-office applications. This means enterprises need to have middleware that can enable business process management (BPM) processes that are activated from the device. Such a capability will enable the integration of data and services across the enterprise and mobile devices. Read the complete article here.

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For regular information on Oracle SOA Suite become a member in the SOA & BPM Partner Community for registration please visit www.oracle.com/goto/emea/soa (OPN account required) If you need support with your account please contact the Oracle Partner Business Center.

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