Oracle Applications User Experience (OAUX) team at Oracle OpenWorld 2017

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The Oracle Applications User Experience (OAUX) team wants you to know that we’re so excited to host our partners and customers at the OAUX Exchange during Oracle OpenWorld 2017 in San Francisco in early October. Get the details on what we’re planning to show and how you can register from our recent post, “Add the OAUX Exchange, a showcase of the future, to your OpenWorld lineup.” Or go straight to our registration page: https://tinyurl.com/OAUXExchange.

If you can’t wait for the Exchange to talk about what the future holds, such as how artificial intelligence (AI) might fit in, we have a new article to share, Machine learning and AI: Can it be the butler that can change user experience? Published online in The Economic Times recently, OAUX Group Vice President Jeremy Ashley writes about the shift in UX that emerging technologies such as AI can bring about.

Our recent roundup of new material on the OAUX Blog also includes a post on researching emerging technology and how that could shape the user experience: “Heading ‘into the wild’ for guerilla research on emerging tech.” There’s more – tools for developers and news about Release 13 are there as well.

JUST FOR PARTNERS

OAUX GVP Jeremy Ashley and OAUX Senior Director Misha Vaughan attend an HCM partner event in London recently. The regional event was attended by about 80 partners and included updates on Release 12, SVP Clive Swan on AI, and UX strategist Richard Twelvetrees on the Digital Agency (re-named the Design Initiative). Jeremy discussed Oracle’s evolving approach to user experience (UX), and Misha highlighted the UX tools available to partners today for extensibility.
“It was exciting to see so many partners well engaged on HCM and to see UX clearly identified as a differentiator for HCM,” Misha said later.

Want a quick look at the action? Check out this video on YouTube.

And for more on those tools in Release 12, learn how to redesign the springboard in just a few easy steps in this recent post.

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Emotion Recognition at Oracle Maker Faire by Noel Portugal

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A few weeks before the first ever Oracle sponsored Maker Faire, I was experimenting with some of the cognitive (vision) recognition APIs available. Google Vision API, Watson Visual Recognition and Microsoft Computer Vision API are some of the biggest players in this field right now.

After testing all of them I found the idea of Microsoft’s CaptionBot really compelling: Upload an image to the CaptionBot and it will try to come up with a coherent caption based on a mashup of three of their cognitive services (Computer Vision API +  Emotion API + Bing Image API). I wrote an iOS app (with it’s own Swift framework) to consume this mashup and took it for a spin.

I gave my phone to my kids to test the app. They ran around the house and were truly amused by pointing the camera to an object and getting a description.

So when the call to create a project for Oracle Maker Faire with my kids came, we sat down and started brainstorming. The concept was still fresh on their minds; A computer could guess as close as possible to what an object is and even guess a facial expression. Read the complete article here.

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Front and Center: The User Experience

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Jeremy Ashley, Group Vice President of the Oracle Applications User Experience (OAUX) team, appears on both big and small screens as he discusses the role of user experience in our work lives in this round-up of recent videos, articles, and posts:

Web Summit in Lisbon: CloudMovesTV caught up with Jeremy at the Web Summit in Lisbon, Portugal, in November for an interview about how technology is influencing the user experience, and what Oracle is doing about it. For a more personal perspective on Web Summit, as well as a bit about the debate Jeremy took part in on whether the customer is always right, read OAUX team member Karen Scipi’s post about her time at the Web Summit on the Oracle Usable Apps in the Cloud blog, Front and Center: The User Experience.

OracleVoice on Forbes.com: For a post for OracleVoice, Oracle’s platform on Forbes.com, Jeremy discusses the continual visual evolution of Oracle’s user experience and how Cloud applications are technical tools in our jobs. One role of user experience is to help these tools become part of our corporate culture, and astute observers will recognize that this has been a focus of the visual evolution strategic theme for the past year. Read more about it in “Application User Experience Must Reflect the Corporate Culture.”

Oracle’s Profit Online: In Pillars of Innovation by Oracle’s Robert Preston, Jeremy talks about how innovation happens at Oracle on his own team, and what he does to support it. As Preston writes, breakthrough ideas don’t just happen by chance.

HR Tech Outlook: In this online article, Jeremy discusses how HR must work to meet the needs of an ever-widening employee base, and how technology can play a role, in “Designing Tools for the Multi-Generation Workforce.”

Voice of User Experience, or VoX blog: Jeremy doesn’t do all of the talking about user experience. The OAUX team’s Vikki Lira has also compiled a collection of customer quotes from Oracle OpenWorld 2016. See what people are saying about the Release 11 user experience in “Customer conversations: Oracle OpenWorld 2016, Release 11 highlight UX benefits.”

MORE FROM THE OAUX TEAM: Members of the OAUX team were at several events in the past month, showing how an investment in emerging technology can lead to something new in the user experience. In the first sponsored mini maker faire, Oracle hosted makers at the Conference Center at Oracle HQ in Redwood Shores in November. More than 80 makers showed exhibits, OAUX team member and organizer Laurie Pattison says, and about 500 people came through. You can read more about the event on The Oracle Blog. Later in the month, it was off to Sydney for the Integrated Cloud Hackathon with Oracle partners. For a look at how that went, watch this video on the OAUX YouTube channel. While there, GVP Ashley and Pattison, who also coordinated the hackathon, took time out for a podcast interview. Listen to that here.

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IoT for an Eco-Friendly Rental Business by Eric Jacobsen

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In today’s world, billions of connected devices, from smart vehicles to smart meters and even electric scooters, generate ever-increasing quantities of valuable data. By using data from devices, many businesses have started to look at new business models like delivering their products as a service to attract new customers and help reduce costs.

SoftBank, the Japanese telecommunications and technology company, and PS Solutions, a subsidiary of SoftBank, this year launched an eco-friendly electric scooter sharing service called Setouchi Karen that leverages Oracle IoT Cloud.

Read this Forbes article and watch the video below to learn how a novel IoT use case for ‘mobility-as-a-service’ is enabling SoftBank to realize efficiencies and improvements in customer experience. Watch the video here.

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Employee Enablement with Oracle PaaS for SaaS – Human Resources by Mitchell Palski

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The employee experience of your organization is more transparent than ever. If Public Sector agencies are expected to compete with Commercial employers, they have to make strong first impressions on their new-hires. By improving the employee’s initial experience, your Human Resources department can have an immediate influence on employee productivity and retention.

What do employees care about?

I wrote a blog post back in April 2016 called “Recruit Millennials with Innovative Oracle Cloud Projects” highlighting the fact that the younger generations of the American workforce are attracted to innovative projects that give them the chance to get visibility for their achievements. In a 2015 NY Times article, Swarthmore Professor Barry Schwartz writes:

“But most important, we need to emphasize the ways in which an employee’s work makes other people’s lives at least a little bit better (and, of course, to make sure that it actually does make people’s lives a little bit better).”

More so than commercial industries, the social impact of a Government job has to be evident and visible in the outcomes of every day responsibility. The perennial value of our work is that it supposed to be a dedication to the citizen. The more often your employees are reminded of the imperishable effects they are having on your organization’s beneficiaries, the more motivated they will be to succeed.

There is an important accompaniment to “visibility”, which is of course recognition and reward. Tony Scwartz – Chief Executive of The Energy Project – worked with The Harvard Business Review to conduct a study of +20,000 employees across the globe to inspect which components contribute to a retentive workplace (among other things: Read the complete article here.

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R11 UX HIGHLIGHTS

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Get to know the user experience highlights in Oracle Applications Cloud Release 11, which was built for today’s workplace. It works seamlessly across convenient devices so that any user — no matter where they are doing their work — can easily and quickly accomplish tasks. To learn what’s notable about Oracle’s UX investment in this release, explore these posts from the Oracle Applications User Experience (OAUX) team about R11 on the Voice of User Experience blog, or VoX:

· Sales Cloud: Simplicity flexes its muscle

· HCM Cloud: Modern and usable

· ERP Cloud: Welcome to the Fold

We’ve shared these deep-dive webinars with you before, but they’re still the best place to go for a more comprehensive summary of the UX by product family: our Oracle Applications Cloud Release 11 page. You must be a member of Applications Customer Connect to access the webinars.

And from Oracle’s Modern HR in the Cloud blog, a look at the technology we’re exploring for HCM Cloud in VR Headsets and Human Resource Technology – Yes, I’m Serious.

AWARD-WINNING DESIGN: OAUX Senior Director George Hackman was in New York in early November on behalf of the OAUX team to accept an award from Fast Company. Asteroid Explorers, a tool developed for NASA’s Minor Planet Center, received an honorable mention in the Social Good category in Fast Company’s 2016 Innovation by Design Awards.

Fast Company said in its announcement about the award: “This year’s submissions were as strong as any we’ve ever seen, with more than 1,700 entries from 41 different countries. In the eyes of our esteemed judges, your work was among the best of the best.” This year’s Innovation by Design winners are featured online. NASA also published a press release in September when the Asteroid Explorer added the Daily Minor Planet, a daily news bulletin in your email inbox with the latest on asteroids. And Raymond Xie, a member of the AppsLab, the OAUX emerging technologies team, who was involved with the project, also wrote about his experience in his post, Oracle Volunteers and the Daily Minor Planet.

CUSTOMER ENGAGEMENT: How does the #OAUX team work with real users to gather the feedback that guides and validates Oracle’s Cloud user experience? Learn about the intense research we do, facilitated by the OAUX customer engagement team, in this article.

Know someone who might want to participate in a customer feedback study? Send them to the Provide feedback page on the Usable Apps website to learn how they can get involved with the OAUX team’s research.

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5 things I wish I’d known when I started developing PaaS Extensions for Oracle SaaS Applications by Kashif

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5 Points to consider before you start working to develop PaaS extensions on Java Cloud Service -SaaS Extension for your HCM, ERP or CX Cloud, these are based on my experience working on JCS-SX. Just to reiterate, Java Cloud Service is a PaaS component to use for development of any additional functionality required to meet business requirements while implementing Oracle SaaS/Cloud Applications HCM/ERP/CX.

1 – RESTFUL API Catalog

One of the important element of building PaaS extensions for Oracle SaaS Application is how it will talk to SaaS application (HCM, ERP) weather through Web services or any other method is available? When I started working on this, it took me some time to understand so here is my recipe for you to cook quickly and save your time.

Each SaaS application has exposed set of web-services to communicate to external applications and we should be aware about these available web-services, this is very important as any PaaS extension require call to the SaaS application.

You should have a comprehensive info on exposed web-services from Oracle SaaS products, refer these links to find out REST APIs

a – API Catalog to find out all exposed web-services. A place to find out all info on APIs for Applications, Platform and Infrastructure.

b- Go to https://docs.oracle.com/cloud and go to your desired Application, like HCM Cloud or ERP and click on Integrate (left side), you will get link to “Connect with REST APIs”. Read the complete article here.

Want to learn more about how to integrate SaaS? Get our free partner resource kit at www.tinyurl.com/integrateSaaS

 

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Integrate and Extend SaaS–free hands-on training for Oracle Partners in Paris, London and Lisbon September 2017

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Are you working on Oracle SaaS implementations and want to integrate and extend them?
Attend our two days hands-on training to understand how to use Oracle PaaS service like Integration Cloud Service, Mobile Cloud Service or Process Cloud Service in combination with Oracle SaaS solutions like Order management or Digital Field Service. The training is most suitable for developers and consultants with SaaS experience who want to learn more about PaaS.

For details please visit the registration pages:

Enrich SaaS with PaaS (CX, ERP) PaaS Summer Camps August 28th – September 1st 2017 Lisbon

Enrich SaaS with PaaS (ERP) September 4th & 5th Paris

Enrich SaaS with PaaS (ERP) September 7th & 8th London

For more information on how to integrate and extend SaaS please visit the community workspace here (membership required).

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Mobile Applications Cloud User Experience Design Patterns free eBook

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This eBook contains design patterns that Oracle Applications teams use to design and build modern, cutting-edge, stunning mobile application user experiences that simplify and empower the lives of everyday users. Get the free eBook here.

RELEASE 11 WEBINARS: Get a comprehensive summary of the new UX highlights of various product families in the Oracle Applications Cloud Release 11 user experience in these Customer Connect webinars. The webinars are also available from the Usable Apps For Partners page (look for Release 11 UX highlights). You must be a member of Applications Customer Connect to access these webinars.

Ø Increasing Participation in the Oracle ERP Cloud Release 11 User Experience

Ø Increasing Participation in the Oracle Sales Cloud Release 11 User Experience

Ø Increasing Participation in the Oracle HCM Cloud Release 11 User Experience

Ø Extending a Consistent Oracle Applications Cloud User Experience in Release 11

WHAT ANALYSTS ARE SAYING: Read this new ebook from Ventana Research, which says modern HCM applications must be simple and effective to have a good user experience. Take their messages and connect the dots for Oracle customers, showing them that Oracle HCM Cloud’s user experience absolutely fits the bill.

Show your customers why Nucleus Research expects the Oracle Sales Cloud user experience to be a key differentiator by increasing both user productivity and participation in this ebook.

 

Both reports live on Oracle.com’s Analyst Relations page, providing easy access to these two ebooks and more.

FOR PARTNERS: Ultan O’Broin and his team, from the OAUX Communications & Outreach arm, have been busy over the summer cranking away on an update to the Cloud user experience Rapid Development Kit (RDK). While we can’t tell you what’s in the update until OpenWorld, we’d suggest you take a look back at the blog posts published this summer. You’ll see RDK updates including:

As usual, you can also find Ultan’s musings on the Usableapps blog. This summer’s posts included his thoughts on wearables and smart user experiences.

MORE FROM AROUND THE WEB:

Jeremy Ashley, OAUX Group Vice President, discusses the offices of the future and Oracle’s own user experience research in a recent article in TechRepublic, “How smart offices of the future can make companies more intelligent.”

A recent article discusses the OAUX team’s long relationship with UK Oracle User Group (UKOUG) members in Oracle Scene, an online magazine published by UKOUG, in “A Decade with UKOUG.”

We are so happy to be talking about what’s new in the Oracle ERP Cloud’s user experience. Get the highlights from the Voice of User Experience, or VoX, blog in “Welcome to the Fold: Oracle ERP Cloud Release 11 UX Highlights.” This is all the stuff that Oracle’s Terrance Wampler told you was coming in “5 Reasons to Take a New Look at Oracle ERP Cloud” last April.

While we’re talking about financial applications, here’s a post about Timecard Humor: A First-Timer’s Perspective on PaaS4SaaS Partner Enablement from Vikki Lira, who took part in a workshop recently where the OAUX team helped Oracle partner Knex Technology as they designed a payroll Cloud UX solution for a customer in the entertainment industry. If you don’t know about our partner enablement activities, this will help you understand what’s available.

Back on the VoX blog, read Misha Vaughan’s post on “What I’ve Learned from 3 weeks with Pokémon GO, and How to Apply Augmented Reality to the Enterprise” for a viewpoint on how augmented reality might shape future user experiences.

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Startups: Your Oracle PaaS4SaaS Cloud Pivot Enabler is Here By Ultan O’Broin

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Oracle Applications User Experience Senior Director Ultan O’Broin (@ultan) keeps his finger on the pulse of the startup scene in EMEA with an eye to enabling that community with the OAUX outreach machine. Here he talks about user experience (UX) enablement that’s on offer to startups to accelerate their SaaS and PaaS opportunities.

When Life Gives You Lemons, Pivot

Pivoting: That realization that a permanent income is preferable to remaining just a fascination.

After over two decades of experience in the tech industry, half of it in the Valley, I still find it hard to predict what’s going to go down on any given day. Even if things go slightly pear-shaped, I rarely don’t have a #lovemyjob day. Having a sense of humor always helps . . . .

Dogpatch Labs tech co-working space, Dublin. As good a community of happening startups as anywhere in Silicon Valley (Image: Ultan O’Broin).

This is probably why HBO’s Silicon Valley is favorite viewing of mine. I can relate to it: Not only does it resonate with my experience, it goes past the tech jargon and cuts close to the bone with those #ouch moments.

In the first season of Silicon Valley, there’s the famous TechCrunch Disrupt scene where Pied Piper‘s business development head Jared Dunn responds to a "life giving you lemons" moment by advising the crew that their startup needs to “pivot” and pitch their middle-out compression solution in a different direction. Pivoting is about being adaptable and finding a good fit with the market. Read the complete article here.

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