Jarvis Pizzeria: Human Tasks: Design First WebForms in PCS by Richard Olrichs & Marcel van de Glind
September 4, 2018 Leave a comment
To create simple Human Tasks we use web forms in Process Cloud Service (PCS). Within the Delivery Process of the Jarvis Pizzeria, we are going to implement the HT for ‘Try Contacting the Customer’. This human task should become available after we have checked that the Customer is not a member and we do not know his email address.
Try contacting the non-regular / member from Jarvis Pizzeria, in the swimlane of the CallCenter.
We will take the Design First approach, meaning we will design the form and know what data objects we need afterwards, instead of looking at the data we need for the Human Task first.
This means we can start by creating a new web form.
In the properties window from the task we click the add ‘+’ icon next to the Form.
We want to, but also only can select the ‘New Web Form’ option, the basic form is the old form used in previous versions of PCS. It is still available in the engine for backwards compatibility. Selecting this option will open the ‘Create New Web Form’. Read the complete article here.
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