Troubleshooting Oracle API Platform Cloud Service by Lonneke Dikmans

September 25, 2018 Leave a comment

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One of the challenges when working in integration is troubleshooting. This becomes even more challenging with when you start using a new product.
Recently I worked with Oracle Product management (Thank you Darko and Lohit) to troubleshoot issues with an OAuth configuration of APIs in Oracle API Platform Cloud Service.

Setup

The setup was as follows:

  1. An API Gateway node deployed to Oracle Compute Cloud Classic as an infrastructure provider
  2. Oracle Identity Management Cloud Service in the role of OAuth provider

We setup an API with several policies, including OAuth for security. When we called the service, it gave us a ‘401 unauthorized’ error.

Oracle API Platform Cloud Service troubleshooting

The Oracle API Platform Service offers analytics for each API. You can navigate there by opening the API Platform Management portal, click on the API you want to troubleshoot and click on the Analytics tab (this is the bottom tab).
Click on Errors and Rejections, after setting the period you are interested in. Usually when you are troubleshooting, you would like to see the last hour. Read the complete article here.

 

PaaS Partner Community

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Unknown's avatarAbout Jürgen Kress
As a middleware expert Jürgen works at Oracle EMEA Alliances and Channels, responsible for Oracle’s EMEA Fusion Middleware partner business. He is the founder of the Oracle SOA & BPM and the WebLogic Partner Communities and the global Oracle Partner Advisory Councils. With more than 5000 members from all over the world the Middleware Partner Community is the most successful and active community at Oracle. Jürgen manages the community with monthly newsletters, webcasts and conferences. He hosts his annual Fusion Middleware Partner Community Forums and the Fusion Middleware Summer Camps, where more than 200 partners get product updates, roadmap insights and hands-on trainings. Supplemented by many web 2.0 tools like twitter, discussion forums, online communities, blogs and wikis. For the SOA & Cloud Symposium by Thomas Erl, Jürgen is a member of the steering board. He is also a frequent speaker at conferences like the SOA & BPM Integration Days, JAX, UKOUG, OUGN, or OOP.

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