Three Headed Giant connects ESM solutions with Oracle Integration to enhance their service process – join an Oracle customer success webcast on July 12th 2023

June 30, 2023 Leave a comment

Digital transformation: 3HG connects Enterprise Service Managementimage

Three Headed Giant (3HG) is a leading provider of Enterprise Service Management (ESM) solutions, dedicated to optimizing internal service processes for organizations. However, with the increasing number of applications and specialized software packages within organizations, 3HG faced a challenge of dealing with numerous branches and noise in their service processes.

         
To overcome these challenges and drive operational efficiency, 3HG implemented an integration platform as a proactive measure. By harnessing the power of Oracle Integration Cloud (OIC), 3HG successfully connected and harmonized various ESM tools used across their organization. This strategic decision not only mitigated the risk of fragmented service processes but also empowered 3HG to consistently deliver exceptional service experiences to their valued customers.

We invite you to join us for an engaging webcast where we will delve into the success story of 3HG in collaboration with RKITEK. During this session, you will gain valuable insights into the implementation journey and discover why 3HG selected OIC as their preferred solution to streamline their ESM processes. Explore the remarkable benefits they have achieved through this integration initiative.
Don’t miss this opportunity to uncover the transformative power of Oracle Integration Cloud and learn from the real-world experience of 3HG and RKITEK. Register now to secure your spot and discover how you can optimize your own internal service operations using OIC.

Schedule:  July 12, 2023  11:00-12:00 CET (Paris) & 10:00-11:00 BST (London)

Speakers: Tim Martinez & David Vanden Bussche

For details please visit the registration page here.

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Unknown's avatarAbout Jürgen Kress
As a middleware expert Jürgen works at Oracle EMEA Alliances and Channels, responsible for Oracle’s EMEA Fusion Middleware partner business. He is the founder of the Oracle SOA & BPM and the WebLogic Partner Communities and the global Oracle Partner Advisory Councils. With more than 5000 members from all over the world the Middleware Partner Community is the most successful and active community at Oracle. Jürgen manages the community with monthly newsletters, webcasts and conferences. He hosts his annual Fusion Middleware Partner Community Forums and the Fusion Middleware Summer Camps, where more than 200 partners get product updates, roadmap insights and hands-on trainings. Supplemented by many web 2.0 tools like twitter, discussion forums, online communities, blogs and wikis. For the SOA & Cloud Symposium by Thomas Erl, Jürgen is a member of the steering board. He is also a frequent speaker at conferences like the SOA & BPM Integration Days, JAX, UKOUG, OUGN, or OOP.

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