Integration Customer Newsletter May 2025

Robotic Process Automation (RPA) is general available with the Oracle Integration 25.02 release. First customers are live in production.

RPA is a technology that uses robots to interact with applications where no application programming interfaces (API) are available. This includes certain Fusion Application transactional and setup use cases, as well as interacting with legacy applications. RPA is part of Oracle Integration an automation platform to connect, extend and automate processes. Oracle is the only vender who offers a unified automation platform with RPA and Integration functionality. To get started watch the RPA introduction, visit the RPA website and schedule a RPA demo.

If you want to let us know how much you are enjoying this newsletter or If you have anything you would like us to feature in a future edition, message us via LinkedIn or twitter using hashtags #OracleIntegration.
Please feel free to forward this newsletter to anybody who may be interested and invite them to subscribe too.

Read the newsletter spring edition here.

PaaS Partner Community

For regular information on Oracle PaaS become a member in the PaaS (Integration & Process) Partner Community please register here.

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Integraciones perfectas en Oracle Fusion Applications: automatización impulsada por IA para la Cadena de Suministro y los Servicios de Reparación en Depósito 9 de abril de 2025

Mejores prácticas con Oracle Integration

Únete a KNEX Technology en la siguiente sesión en vivo de la serie de webcast acerca de las historias de éxito de clientes con integraciones usando OCI.
Obtenga información sobre las mejores prácticas, los desafíos enfrentados y las lecciones aprendidas al aprovechar OIC para crear integraciones escalables, eficientes y impulsadas por IA que conecten Oracle Fusion Applications con sistemas externos como SDM, WMS y EDI Gateways.

9 de abril de 2025 11:00 AM México / 12:00 PM Bogotá / 2:00 PM Buenos Aires

Regístrese Hoy

Oracle Integration Customer Success Webcast EMEA Reply Siram July 10th 2024

Upgrade Oracle E-Business Suite to Oracle ERP Cloud

Siram group moved multiple internal ERP processes managed in Oracle E-Business Suite to Oracle ERP Cloud. Benefitting from streamlining a procurement processes. Resulting in 40% time reduction and two times faster invoice processing.
Business Reply implemented successful a solution based on ERP Procurement, Financials, Project Portfolio Management, EPM, PaaS extensions e.g. business intelligence and connecting SaaS and on-premises applications with Oracle Integration.

Schedule: July 10, 2024 11:00 AM – 12:00 PM

Speaker: Mattia Zordan, Business Unit Manager – Oracle Cloud CX, ERP and PaaS solutions, Business Reply

For details please visit the registration page here.

PaaS Partner Community

For regular information on Oracle PaaS become a member in the PaaS (Integration & Process) Partner Community please register here.

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Connect Oracle Cloud Applications with Oracle Integration – introduction webcast series January & February 2024

Oracle Integration allows you to connect any application or data source. Partners can connect any SaaS or on-premises applications with prebuilt integrations for Oracle Cloud ERP, HCM, and CX or 3^rd party applications like Salesforce, Snowflake, Workday, SAP or custom build applications. This enterprise connectivity and automation platform empowers partners to connect and extend applications. This initiative covers four one hour webcasts, each including demos:

• Connect Oracle Cloud Applications with Oracle Integration; Wed Jan 31^st 2024
• ERP Cloud connected with Oracle Integration; Wed Feb 14^th 2024
• HCM Cloud connected with Oracle Integration; Wed Feb 28^th 2024
• CX Cloud connected with Oracle Integration; Wed March 13^th 2024

In a second step we offer free hands-on Oracle Integration trainings. For details please visit the registration page here.

PaaS Partner Community

For regular information on Oracle PaaS become a member in the PaaS (Integration & Process) Partner Community please register here.

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Oracle Integration sessions at CloudWorld 2023

Cloud World connect and extend Oracle SaaS (ERP, CX, HCM) with Oracle Integration.

Meet the integration team and join a session, hands-on lab and visit the demo point at Oracle CloudWorld September 18th – 21st 2023 in Las Vegas.

Hands-on Lab

· Get started with Oracle Integration 3. This workshop shows you how to create two connections using Oracle Integration 3—one for File Server and one for Oracle Autonomous Database. Learn how to create an integration flow that reads a file from File Server and insert records into Oracle Autonomous Database. Thursday, Sep 21^st 10:30 am – 12:00 pm PDT

Learning Session

· Oracle Integration: Powering Intelligent Automation with Motorola. Embark on a journey into the future of enterprise automation with Oracle Integration leading the way. Discover a comprehensive platform and see live demos of Robotic Process Automation (RPA) for legacy applications, AI-driven Intelligent Document Processing (IDP), and insightful Automation Analytics to optimize business process flows. Explore how Prebuilt Accelerators speed innovation with supported, extensible, and upgradable integrations. Join us to preview these breakthrough capabilities that drive efficiency, insight, and growth. Gain inspiration from the Motorola success story, learning how Oracle Integration propelled them forward. Wednesday, Sep 20^th 08:30 am – 09:15 am PDT

· Vertiv and Portland Geneal Electric Build Real-Time Apps with Integration. Learn how Vertiv and Portland General Electric used Oracle Cloud Infrastructure (OCI) to add real-time capabilities to their applications using events, streaming, insights from machine learning modeling and data analytics, as well as visual orchestration from OCI Integration. Explore proven design patterns and best practices to deliver secure, scalable, multichannel solutions faster by using supported adapters and prebuilt integrations. Thursday, Sep 21^st 01:45 pm – 02:30 pm PDT

Panel Session

o How Albertsons, Casey’s and Hearst innovate processes with Integration & AI. Discover the OCI strategy and roadmap for intelligent business automation that has helped thousands of customers do more with less code. Get the latest updates on OCI integration and conversational AI services to rapidly design, automate, and improve business processes. With featured use cases and customers, we explore how Oracle helps enterprises unify workflows with prebuilt integrations, event-based apps, B2B, and visual designers. Customers will share their proven strategies for accelerating project delivery and reducing costs with OCI. Wednesday, Sep 20^th 02:15 pm – 03:00 pm PDT

o How Albertsons, Casey’s and TWC connect Apps across data centers and clouds. Connecting application, partner, and data ecosystems requires secure, high-performance integration between business systems running on-premises and across cloud providers. Learn how Albertsons, Casey’s, and The Wonderful Company (TWC) progressed their existing cloud transformations while minimizing costs and the risk of operational disruption. Hear from cloud architects how Oracle Cloud Infrastructure (OCI) integration services helped retail leaders bridge functional and data silos across hybrid and multicloud environments. Wednesday, Sep 20^th 09:45 am – 10:30 am PDT

o How TWC and Vertic automate processes with Integration and RPA. Find out how to get more from your robotic process automation (RPA) robots with Oracle Cloud Infrastructure (OCI) Process Automation and AI services. Learn how to use AI, integration, and RPA services to simplify end-to-end processes and data exchange with applications that lack modern APIs. Explore how DropBox and Vertiv created innovative customer experiences and streamlined document processing. Thursday, Sep 21^st 09:00 am – 09:45 am PDT

o Powering data driven experiences at American Airlines, Hearst and Western Digital. In this executive panel, customers share the latest strategies and developments that have helped deliver fast and frictionless data-driven customer experiences. Hear how businesses like American Airlines, Hearst, and Western Digital are leveraging prebuilt integrations, process automation, and a trusted data hub architecture to innovate faster, monetize services, and improve operational efficiencies. Wednesday, Sep 20^th 01:00 pm – 01:45 pm PDT

· Tips from Intelsat / GMHEC for getting started with Integration services. Not all multicloud and hybrid cloud connections are created equal. But which Oracle Cloud Infrastructure (OCI) integration service is the right one for your use case or design pattern? Get tips and tricks from experienced cloud architects at Intelsat and GMHEC. Learn to develop no-code integrations, extend applications with Visual Builder, and jump-start your project with prebuilt automation recipes.  Thursday, Sep 21^st 10:15 am – 11:00 am PDT

Partner Session

· Connect Oracle SaaS with Oracle Integration. Oracle Product Management discusses how to integrate the latest releases into customer solutions and help partners innovate, grow, and succeed with their customers. Application Integration provides prebuilt connectivity to all your SaaS and on-premises applications. Oracle Product Management presents product roadmaps, exchange feedback on customer engagements, and understand which Oracle resources are available to help you, including cloud trials, demos, labs, training & certification, ongoing community outreach, and seminars.  Wednesday, Sep 20^th 01:00 pm – 01:45 pm PDT

Theater Session

· AI-Driven WhatsApp, Twitter ticket classification for Oracle Fusion CX Services. How can you speed up your incident resolution cycle? The Oracle Intelligent Automation Engine on Oracle Fusion CX Service can help. This live demo shows, in 20 minutes, how to enable an AI-driven ticket classification solution with WhatsApp and Twitter negative feeds. Learn how Oracle Integration Cloud and Oracle Cloud Infrastructure (OCI) Streaming allow real-time capture of WhatsApp messages and Twitter feeds. Use sentence-level sentiment analysis from OCI AI Language to uncover overall sentiment and set service ticket severity, and automatically classify Oracle Fusion CX Service tickets through OCI AI Language custom text classification and aspect-based sentiment analysis (ABSA) services. Wednesday, Sep 20^th 05:05 pm – 05:25 pm PDT

Activities

· Tips Oracle CloudWorld Welcome to Las Vegas and thanks for attending Oracle CloudWorld 2023! Some tips for a great conference experience:

o Visit the demo points at the conference hub for live demos and to meet the product management team

o Attend the integration sessions & hands-on workshops & take a free certification

o Arrange 1:1 meetings with the product management team

o Wear confortable shoes and a light backpack

o Drink water druing the day and attend a networking reception in the evening.

o Learn, celebrate, network and enjoy!

· Partner Executive Integration Roundtable On behalf of Oracle, it is our pleasure to invite you to attend the sixth Oracle Cloud Platform Partner Executive Roundtable. This is one-of-a-kind opportunity to meet and drive a closer engagement with the Oracle global Product Management Team. You will get an update on business and growth opportunities based on our Integration Platform including:

o SaaS adapter improvements and recipes

o Robotic process automation (RPA)

o API Gateway & open API

o Rapid adapter builder

Goal is the increase your consulting service business and discover new opportunities on our joint road towards cloud computing. As part of an interactive roundtable you have the opportunity to discuss your questions with the global Oracle Team. Wednesday September 20th 2023 11:00 – 13:00 Interested? Please contact Juergen.Kress@oracle.com

· Demo ground customer hub – integration meet and greet. Meet the Oracle Integration Team at the customer hub demo point "Integration and Intelligent Process Automation on OCI" in Hall D. See the latest demos to connect SaaS (ERP, CX, HCM) with Oracle Integration. Get the latest product information, roadmap details and ask your questions the product management team. Join us for a meet and greet during the welcome reception on Tuesday September 19th at 5:30 pm. Tuesday, Sep 19, 05:30 PM – 07:00 PM | Hall D https://www.oracle.com/cloudworld/hub/

· Customer Summit for Oracle Integration & Digital Assistant 2023 Connect, customize, extend & innovate with Oracle Integration, Process Automation & Digital Assistant On behalf of Oracle, it is our pleasure to invite you to attend the annual Oracle Customer Advisory Board. This is one-of-a-kind opportunity to meet and drive a closer engagement with the Oracle global Product Management Team. You will get an update on the product roadmaps and mission. As part of an interactive roundtable you have the opportunity to discuss your questions and share your feedback with the Oracle Integration & Digital Assistant teams. For details and registration please visit the registration page. Monday, Sep 18, 08:30 AM – 05:00 PM | The Venetian Las Vegas

Please reserve your CloudWorld session seat here!

Oracle Cloud Platform Partner YouTube Update August 2023

Cloud Platform Partner YouTube Update August 2023

The August video includes three topics:

• KickOff Webcast https://bit.ly/paaswebcast

• Sales Accelerator https://salesaccelerator.oracle.com

• Free certification https://bit.ly/freecertification2023

For regular updates please subscribe to our YouTube channel here. Thanks for your likes and sharing the video on YouTube and LinkedIn. For the latest integration & process information please join the PaaS community.

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Cloud Platform Partner YouTube Update April 2023

The April video includes three topics:

• Best practice Digital Assistant

• Digital Assistant Bootcamps

• Community Webcast

For regular updates please subscribe to our YouTube channel here. Thanks for your likes and sharing the video on YouTube and LinkedIn. For the latest integration & process information please join the PaaS community.

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How we achieved this position in the Gartner iPaaS Magic Quadrant? OIC positioned highest in Ability to Execute in 2023

Oracle has been named leader in the Garter Magic Quadrant for Integration Platforms as a Service (get the report). In this report Gartner highlights the Oracle Integration product capabilities. How did the team achieved this fantastic result? Jointly, with our customers, partners and employees, we created a very active community. Today we are collaborating, engaging, training, supporting and communicating with more than 10.000 community members.

Key success factors include

· Oracle SaaS is a market leader for ERP, HCM and CX solutions. Each customer needs to connect Oracle SaaS with additional services, cloud and on-premise. Oracle Integration  offers pre-built adapters for Oracle SaaS & 3^rd party SaaS, technology & database connectivity, enterprise messaging and adapters for productivity & social apps. With Oracle’s leadership in the SaaS market, we focused on SaaS customers and partners as our sweet spot.

· Trained and certified partners to deliver successful customer projects. Every year we offer more than 20 trainings for Oracle partners. In these three day workshops, up to 200 attendees learn the product in live virtual classes. This resulted in 6244 Integration Cloud certifications since 2020.

· Via a partner community model, we support our partners with sales, marketing and enablement information. A monthly newsletter and monthly webcast provide the latest updates and an instant messaging tool facilitates collaboration and ad-hoc support. Members include innovative regional system integrators able to deliver local projects rapidly, as well as global system integrators who often focus on multiple & large internal customer rollouts. With almost 10.000 individual members the partner community model scales on a global level.

· For customers and prospects we established a success program which includes a quarterly newsletter, quarterly product webcast, summit and success stories. The product webcast provides customers with the latest release details including new features and roadmap information. Prospects learn from successful customer implementations in regional success webcasts. An excellent example is the London Heathrow airport project. Capgemini jointly presented in a joint webinar with LHR project benefits and best practices. Which resulted in a reference, press release and a CloudWorld keynote.

· Regular and active communications via the customer and partner newsletters, webcasts, blogs, instant messaging and social media to share the latest product information, roadmaps and success stories.

· An excellent team and Suhas leadership, with in-deep understanding and a long history, which leverages SOA Suite knowledge to achieve hybrid cloud integration. Antony who published the SOA Suite Developers book, Ravi our SOA product manager, Subhani & Kishore & Ravi from Nathan’s team who did run 50+ hands-on partner bootcamps, Cynthia Andreea and Alex who provide excellent marketing support and Niall who champions the product webcasts.

Congratulations and special thanks to all – This is your result and success!

· Customers and partners for your investment, trust and success.

· Employees and internal customers who embed & champion Oracle Integration.

· Former employees who laid with SOA Suite the foundation of success and started the cloud transformation.

· ACE’s, friends and advisors for the excellent collaboration and guidance.

To summarize and conclude with a quote from our leadership: “It is with great humility and pride that I share that Gartner has named OCI Integration Cloud (OIC) Leader and positioned highest in Ability to Execute in 2023 Gartner® Magic Quadrant™ for Integration Platform as a Service. The OIC product team is thankful and grateful to all our customers and partners making OIC such a successful product. We promise to continue to listen, improve, innovate, and execute. Thank you to my OIC product team, Oracle sales teams and product marketing teams. You guys rock!” Suhas Uliyar

Mission accomplished – what’s next?

Let’s celebrate the success and accelerate (Please feel free to share your feedback and comments via e-mail & LinkedIn).

Congratulations & Thanks Jürgen Kress