PaaS Community Blog

OIC November 21 Release New Features by Niall Commiskey

Check out the What’s New doc here

My highlights – New Adapters –

• Oracle Hospitality Adapter
• eBay Marketplace Adapter
• SugarCRM adapter

Adapter Enhancements –

• Jira adapter – Authorization Code Credentials security policy support
• SFDC adapter – CDC events support
• Zendesk adapter – new operations supported
• SAP S4 Hana adapter- simplified connection definition

Connectivity Agent JDK 11 certified.

File Server – max concurrent connections upped to 20. Read the complete article here.

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OHIP and Oracle Integration Cloud: Simplifying hospitality integrations even more by Luis Weir

We all know that hospitality integrations are typically complex.

And they’ve only become more complicated with the emergence of cloud computing and hundreds, if not thousands, of new players looking to innovate and even disrupt the industry. The global pandemic didn’t make matters easier as it forced hoteliers to transform almost overnight in order to meet the new demands of contactless, housekeeping, and travel.

In response to these challenges, Oracle Hospitality changed the game in integrations with the launch of the Oracle Hospitality Integration Platform (OHIP) – and more than 3,000 APIs to fully unlock the power of our leading property management system (PMS) in place at more than 30,000 properties worldwide.

Now, Oracle Hospitality is taking the journey of simplifying hospitality integrations one step further. We’re launching the Oracle Hospitality Adapter for Oracle Integration Cloud (OIC) – a market leading EiPaaS solution used by thousands of organizations globally.

Oracle Hospitality Adapter helps hoteliers simplify enterprise integrations by offering the following benefits:

· Rapid delivery of OPERA Cloud integrations with other cloud (Oracle SaaS, SalesForce, SAP) and/or on-premise applications by taking advantage of the many OIC adapters already available

· Seamless connectivity with OPERA Cloud REST APIs via OHIP with minimal configuration that can be reused across all integration flows

· Simple consumption of OPERA Cloud business events via OHIP to trigger integration flows, including an accelerator to support business event sequencing.

Although this is just the first release of the adapter, it already allows the implementation of several integration use cases such as the ones illustrated here: Read the complete article here and Watch the on-demand webcast here.

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Integration Customer Newsletter #3 Autumn Edition 2021

It is time for the November quarterly update to Oracle Integration. With autumn in the Northern Hemisphere, we are excited to share all our exciting new features and improvements.
For the latest Oracle Integration update please register for the Webcast on December 16th 2021. If you want to let us know how much you are enjoying this newsletter or If you have anything you would like us to feature in a future edition, message us via LinkedIn or twitter using hashtags #OracleIntegration.

Subscribe to the newsletter here and read the autumn edition here.

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Oracle Integration Update Webcast on-demand

Product Management Webinar with he latest updates and innovations on Oracle Integration November 2021 release. Our Oracle Integration Product Manager Team will present new features, product roadmaps, discuss upcoming innovations and provide guidelines to help you adopt these quickly within your organization. Topics include:

• Welcome & announcements

• November release update Oracle Integration

• HCM Integration Best Practices from the A-Team

• Questions & Answers

Watch the on-demand webcast here.

For regular updates please subscribe to the newsletter here.

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November 2021 Oracle Integration Update by Antony Reynolds

November 2021 Oracle Integration Update by Antony Reynolds

It is time for the November quarterly update to Oracle Integration. With holidays approaching, Bluebell the cat is pleased to share all our new features and improvements. Note that testing is still underway for these features and, although unlikely, it is possible that some will not meet our quality standard and be deferred to a later release.

Announcements & Update Windows

Currently tenant administrators get notified of OIC Gen 2 updates via notifications in the OCI console. OIC Gen 2 administrators can also see the same update notice in the OIC console, so watch out for the date of your update.

If you previously tagged your instance for update in window 1, as explained in Choose Your Update Window, then there is no need to tag it again. If it is not yet tagged for window 1, then the deadline for tagging for November was 15 October but you can still add it for the February release. Tags added after October 15 will take effect for the February and subsequent releases.

Prebuilt Connectivity Enhancements

As usual there are enhancements to existing adapters as well as important new adapters.

New Oracle Integration Adapters

Three new adapters for both Oracle and non-Oracle applications are released this quarter:

• Sugar CRM Adapter
• Oracle Hospitality Property Management System Adapter
• EBay Adapter

Enhanced Adapters

Important updates to a couple of third party adapters:

• Change Data Capture (CDC) Event support in Salesforce Adapter
• Added support for OAuth Security Policy and listening to Event Hooks in Jira Adapter.

Recipes Update

Lots of new recipes are coming. These recipes are well documented and should help users speed up their integration.

REST — Oracle Integration | Send Files by Email: This Recipe receives files from an external application or end point to forward them to a specified email address.

ServiceNow — Box | Create Folders for Incidents: This recipe creates corresponding folders in Box for new incidents created in ServiceNow.

ServiceNow — DocuSign | Send IT Compliance Documents: This recipe Sends IT compliance documents from DocuSign to any new user created in ServiceNow.

Marketo — Slack | Post Notifications for New Leads: This recipe posts notification messages in Slack for any new Marketo lead.

Salesforce — SurveyMonkey | Send Surveys to Case Contacts: This recipe emails a SurveyMonkey survey to Case’s contact in Salesforce when the Case is updated with Closed status.

Salesforce — Twilio | Send Notifications to Lead Owners: This recipe sends a notification message to a Lead’s new owner in Salesforce when updated with a new owner.

Oracle Product Hub Cloud — Oracle E-Business Suite | Synchronize Inventory Items: This recipe creates a corresponding inventory item in Oracle E-Business Suite when an item is created in Oracle Product Hub Cloud.

Apache Kafka — Amazon S3 | Export Messages: Use this recipe to easily exports Apache Kafka messages to an Amazon S3 bucket.

Oracle ERP Cloud — Microsoft Email | Send Order Fulfillment Notifications: This recipe sends email notification through Microsoft Email when an Order is fulfilled in Oracle ERP Cloud.

Operational Improvements

Email Management Update

We have introduced a limit on the number of emails that can be sent, we are displaying this information in the monitoring dashboard but we are NOT currently enforcing this limit. Over the next few months we will reach out to customers who have exceeded the email limit by a large amount to see how their limits can be modified to support their business processes.

Oracle takes the reputation and reliability of its email service very seriously and the use of suppression lists and email send limits are intended to ensure that downstream mail servers do not block emails sent from the Oracle email servers.

Summary

There are a number of new features in this quarterly release. The deadline to tag instances for update in the first wave passed on October 15 but now is the time to tag any untagged instances for the February release. Announcements of the deadline for February tagging will be posted in the OIC Latest Features Blog. Keep an eye out in the OCI and OIC consoles for the update notice. Enjoy the future!

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Leveraging OCI AI Language Service from Oracle Integration by Niall Commiskey

First, a simple example of what’s possible here – I enter a text for analysis – This is my second order for this product, it is really cool.

As you can see – a positive sentiment and rightly so our iBike is the best in the virtual world!

Now how can I invoke this from OIC? Imagine I have an order processing integration – the payload includes a comments field – where customer can open their hearts to us. Let’s implement this in OIC.

Step 1 – create a connection to OCI AI Service

Invoking AI is just like invoking other OCI services from OIC. The connection setup is similar to that for Object Storage etc. So I begin by cloning my existing Object Storage connection. Read the complete article here.

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How to call the OCI AI Language Service from the Oracle Integration Cloud by Daniel Teixeira

The OCI AI Language service is one of the new set of AI Services and it can provide valuable capabilities in the context of the OIC. I wrote about the language AI service in this post.

There are plenty of use cases where OIC could potentially benefit from AI Services, anomaly detection being an obvious one, but also language with the ability to detect sentiment, detect language and extract key words from text.

This post will focus for now on the technical side of setting this up in OIC. Later on I will bring more posts focusing on specific use cases.

Step 1: Create a Connection

This is similar to other Connections, like Object Storage and Functions.

The connection URL can be found – Read the complete article here.

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Oracle Named a Leader for Five Consecutive Years in Gartner® Magic Quadrant™ for Enterprise Integration Platform as a Service

Oracle enables business process automation in the cloud with leading integration solutions

Austin, Texas—October 12, 2021

Oracle today announced that it has been named a Leader in 2021 Gartner “Magic Quadrant for Enterprise Integration Platform as a Service (EiPaaS)” report for the fifth consecutive year. Combined with its similar Leader position in 2021 Gartner “Magic Quadrant for Data Integration Tools,” we believe Oracle provides a complete integration solution for the most demanding business process automation across hybrid cloud environments.

The rapidly growing EiPaaS market is fueled by the need to efficiently connect, modernize, and automate Oracle and non-Oracle SaaS, on-premises, and custom-built cloud native applications, data, APIs, and end-to-end business processes. As organizations move to digital platforms as their primary source of customer and employee engagement with updated web, mobile, and artificial intelligence, expanding with IoT and blockchain solutions, a scalable, secure and comprehensive EiPaaS as a foundation for a digital integration hub is critical.

Recognized for delivering a broad set of capabilities ranging from application, data, B2B and API-focused integration capabilities, Oracle Integration powers thousands of customers to automate routine business processes and connect workflows to streamline essential activities. Oracle continues to deliver on its promise of helping companies accelerate, modernize, and manage their business processes with visual designers, prebuilt adapters, and support for any SaaS, on-cloud, on-premises, or cloud native custom application.

“The COVID-19 pandemic has accelerated companies’ pivot to digital engagement and challenged them to combine disparate SaaS and on-premises applications to automate business process,” said Suhas Uliyar, vice president, Digital Assistant and Integration, Oracle. “We’re inspired and guided by the thousands of customers and partners who are using Oracle Integration to rapidly accelerate their modernization initiatives through intelligent automation and run-ready templates that give citizen integrators and developers increasingly powerful low code point and click solutions.”

As a native Oracle Cloud Infrastructure (OCI) service, Oracle Integration benefits from a common identity and security model, unified observability, and superior price-performance. Together with complementary OCI services, Oracle offers the enterprise connectivity and automation platform companies need to quickly modernize their applications, business processes, APIs, and data. Featuring pre-built adapters, recipes, and process automation templates that make it easy to automate end-to-end business application processes, Oracle Integration helps developers visually orchestrate workflows that span applications. Through its use of machine learning and based on configurable business rules, Oracle Integration makes it easy to define, detect, and dynamically escalate exceptions to available and authorized employees, which reduces training costs and improves usability.

Organizations of all sizes, industries, and regions depend on Oracle Integration to accelerate and modernize end-to-end processes. For existing customers who have on-premises Oracle applications, databases, and middleware, Oracle provides an exclusive opportunity to move their workloads to the cloud as-is. In addition, customers who have adopted SaaS applications with ongoing updates in machine learning, AI, digital assistants, and analytics can leverage Oracle’s integration services as a Digital Integration Hub. With prebuilt adapters for any application, database, technology or enterprise messaging approach, Oracle Integration offers the speed, ease of use, and full range of connectivity capabilities needed to automate end-to-end enterprise processes.

Download a complimentary copy of 2021 Gartner “Magic Quadrant for Enterprise Integration Platform as a Service” here.

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Integrate SaaS hands-on Bootcamps Webtraining

Oracle Product Management is pleased to invite Oracle Partners to attend a 3-days hands-on workshop on how to integrate with ERP & HCM applications using Oracle Integration Cloud. This Invite-Only hands-on workshop will be delivered at No-Fee to Partners. It will consist of presentations, demos, and hands-on labs.

Oracle Integration Cloud (OIC) offers Integration, Process Automation and Visual design capabilities that help business analysts and IT specialists to automate end to end business processes across departments. Oracle Integration Cloud offers a simple recipe to be successful in this application integration and process automation journey: Build, Integrate and Engage.

Schedule:

• Integrate SaaS Bootcamp EMEA February 15th, 17th, 22nd 2022
• Integrate SaaS Bootcamp India February 1st, 3rd, 8th 2022
• Integrate SaaS Bootcamp US & Canada January 18th, 20th 25th 2022
• Integrate SaaS Bootcamp Asia January 4th, 6th, 11th 2022
• On-demand training
• For additional location please visit our website here (community membership required).

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