Drive-In Theater Webcast" Recap – Oracle Cloud Adapter for Salesforce.com By Bruce Tierney

In case you had car trouble, the replay and slides are available here. As you learned, the new Oracle Cloud Adapter for Salesforce.com takes the complexity out of integration by encapsulating session management, security and other tasks into the same intuitive wizard-based approach that has been so popular with our other adapters.  During the webcast, we started with a visual description of the challenges that can occur with a growth in disparate toolkits and then converged onto the Oracle solution for unifying cloud and on-premises integration with a single standards-based toolkit.   Then Vikas Anand gave a demo of Salesforce.com/E-Business Suite real time integration followed by a quick demo of how to set up the adapter.

We had over 150 questions and here are few selected questions and the answers:

  • Will this work with Oracle SOA Suite 11g or is this an upcoming 12c feature?
    The Oracle Cloud Adapter for Salesforce.com is available today and works with SOA Suite 11g
  • What adapters are coming in the future?
    Check out the video from Oracle OpenWorld with Thomas Kurian and Demed L’Her available on Oracle Media Network (6:15)
  • Does the adapter work with Oracle Service Bus and Oracle BPM Suite?
    Yes, as of release 11.1.1.7
    Read the complete article here.

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Cloud Adapter for Salesforce.com

What are LIMIT_EXCEEDED errors I encounter while using Oracle Cloud Adapter for Salesforce.com?

Salesforce.com imposes different types of limits on users using the Salesforce.com APIs to connect to Salesforce.com. This is a common feature across all cloud vendors and it ensures optimal as well as balanced access to the hosted services. Two such restrictions are the “API usage limit” and “Storage Limit” imposed on each Salesforce.com “Organization” by Salesforce.com. This article briefly tries to explain these limits and how the Oracle Cloud Adapter for Salesforce.com can help you to optimize your integration with Salesforce.com.

API Usage Limit
When the Oracle Cloud Adapter for Salesforce.com communicates with Salesforce.com, it does so by making SOAP calls. The number of calls made during the execution of a SOA composite depends on the complexity of the orchestration and amount of data flow being handled by the adapter.

Limits are calculated against the total of all API calls made by a Salesforce.com“Organization” in a 24-hour period, and not on a per-user basis. When your Salesforce.com Organization exceeds the limit of its API calls, all users in the organization will be blocked from making additional calls until the 24-hour period is over and your organization’s call limits are reset.

This is when a user will get the REQUEST_LIMIT_EXCEEDED fault message while invoking the Oracle Cloud Adapter for Salesforce.com. There is no work around for this fault and you will have to wait for the 24-hour period to lapse, and your organization’s limit to be reset by Salesforce.com.

For instance, if you are using the Enterprise Edition of Salesforce.com, your organization will have a per user limit of 1000 API calls in a 24-hour period up to a maximum of 1,000,000 API calls. To further simplify, say your organization has 100 users; Salesforce.com allows your organization to make 100,000 API calls per 24-hour period. When your organization reaches this limit, the users of this organization will be temporarily blocked from connecting to Salesforce.com via the API. Please note, that this has no effect on the users of your organization accessing Salesforce.com in their browsers. Read the complete article here.

SOA & BPM Partner Community

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Cloud and On-Premises Integration for Oracle Applications

As cloud computing becomes an essential aspect of business operations for many companies, there is a pressing need to integrate cloud applications with on-premises applications. According to a recent study, however, companies frequently have significant cloud integration challenges, with 53 percent of respondents saying lack of integration with cloud applications is their main hindrance to innovation.1 The middleware solutions in the Oracle AppAdvantage program eliminate this hindrance by sharing standards and components among all enterprise applications. This high level of consistency between Oracle Applications and Oracle integration solutions are key enablers for innovation and competitive advantage.

For example, an enterprise that relies on an on-premises customer relationship management (CRM) application might acquire a company that uses a cloud-based CRM application. Account managers need to be able to access data from both systems cohesively, share data between these systems, and ultimately establish an authoritative system of record. HR systems, payroll systems, and incentive compensation systems also need to work in unison and exchange information so that employees are properly compensated and paid. Putting all this information together in a unified way is essential to delivering a consistent experience for people both inside and outside the firewall.

Oracle AppAdvantage for Cloud and On-Premises Integration
Oracle AppAdvantage is a program powered by Oracle Fusion Middleware technologies that helps customers strengthen their investment in Oracle Applications such as Oracle E-Business Suite as well as Oracle’s JD Edwards, Siebel, and PeopleSoft applications. Oracle SOA Suite – the central middleware component in this program for service integration and application integration – can connect on-premises enterprise systems to a private or public cloud in a cohesive way. It minimizes the distinction between cloud-based and on-premises applications by enabling a unified approach to service integration, process orchestration, application integration, and data integration – regardless of where those applications are deployed. Get the whitepaper here.

SOA & BPM Partner Community

For regular information on Oracle SOA Suite become a member in the SOA & BPM Partner Community for registration please visit www.oracle.com/goto/emea/soa (OPN account required) If you need support with your account please contact the Oracle Partner Business Center.

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Cloud Integration – A Comprehensive Solution,White Paper

Cloud computing solutions are widely hailed as a way to reduce capital expenditures and move to an inexpensive, subscription – based IT model. However, many organizations don’t stop to consider all of the nuances of integrating cloud applications with their existing information systems. While deploying a cloud app or subscribing to a cloud-based service may be relatively straightforward, how will this new IT asset fit in with the rest of the enterprise, including on-premise systems and other cloud applications? What is the system of record from which data will be derived? Which business processes are involved?

Do you need an enterprise data model that is independent of the cloud data model? Read the complete white-paper here.

Coming Soon: New Oracle SOA Cloud Adapter for Salesforce.com Simplifying SaaS Integrations
Are Your Customers:

  • Planning for Cloud Integration initiatives as a part of or beyond their Application Integration projects?
  • Looking for a Strategic Integration Platform and Architecture (SOA) to simplify and secure connectivity?
  • Keen to enable Flexibility and Developer Productivity for their On-premise to SaaS integrations?

We will be soon launching the new SOA Cloud Adapter for Salesforce.com.  Stay tuned to  our SOA Community to learn more about:

  • Why Is It Important to Simplify Cloud to On-premise Integrations?
  • How does the Adapter make it simple with a Declarative Modeling Wizard?
  • How to learn more, where to download and who to contact about the shiny new SOA Cloud Adapter?
  • Pricing and Licensing
  • Q & A

To learn more or for any questions, reach out to Yogesh Sontakke at @yogesh_sontakke.

SOA & BPM Partner Community

For regular information on Oracle SOA Suite become a member in the SOA & BPM Partner Community for registration please visit www.oracle.com/goto/emea/soa (OPN account required) If you need support with your account please contact the Oracle Partner Business Center.

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OSB access to salesforce.com by Steffen Miller

Some time ago I had a request to connect a file with salesforce.com. The tool of choice was Oracle Service Bus, first without any special adapter. So I had to investigate into the salesforce.com way of using web services and how I can approach this challenge.

First of all we need an account with salesforce.com. With this account we can access the Web Services API through Profile -> Setup -> API. Here we need to download the Enterprise WSDL.

You can find more details to this here salesforce.com Documentation.

Now we import the WSDL into the Oracle Service Bus. As written in the docs Before invoking any other calls, a client application must first invoke the login() call to establish a session with the login server, set the returned server URL as the target server for subsequent API requests, and set the returned session ID in the SOAP header to provide server authorization for subsequent API requests.

This means for Oracle Service Bus that we have to use an additional "Service Callout" before calling any other operation. With this in mind, it might be a good idea to store the session information for subsequent calls. As the Oracle Service Bus is stateless, this job could be achieved by using a java callout with a class variable storing the SF session ID. Read the complete article here.


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Cloud to On-Premise Connectivity Patterns By Rajesh Raheja

Do you have a requirement to convert an Opportunity in Salesforce.com to an Order/Quote in Oracle E-Business Suite? Or maybe you want the creation of an Oracle RightNow Incident to trigger an on-premise Oracle E-Business Suite Service Request creation for RMA and Field Scheduling? If so, read on.

In a previous blog post, I discussed integrating TO cloud applications, however the use cases above are the reverse i.e. receiving data FROM cloud applications (SaaS) TO on-premise applications/databases that sit behind a firewall. Oracle SOA Suite is assumed to be on-premise with with Oracle Service Bus as the mediation and virtualization layer. The main considerations for the patterns are are security i.e. shielding enterprise resources; and scalability i.e. minimizing firewall latency. Let me use an analogy to help visualize the patterns: the on-premise system is your home – with your most valuable possessions – and the SaaS app is your favorite on-line store which regularly ships (inbound calls) various types of parcels/items (message types/service operations). You need the items at home (on-premise) but want to safe guard against misguided elements of society (internet threats) who may masquerade as postal workers and vandalize property (denial of service?). Let’s look at the patterns. Read the complete article here.

SOA & BPM Partner Community

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Cloud Integration Unified and Comprehensive Cloud and On-premise Integration – White Paper

Oracle simplifies cloud integration by providing a unified and comprehensive solution to integrate disparate cloud and on-premise applications. Oracle cloud integration leverages Oracle Cloud services as well as components from Oracle’s SOA, BPM, and data integration technologies. White Paper.

SOA & BPM Partner Community

For regular information on Oracle SOA Suite become a member in the SOA & BPM Partner Community for registration please visit www.oracle.com/goto/emea/soa (OPN account required) If you need support with your account please contact the Oracle Partner Business Center.

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The AppAdvantage of Oracle Cloud & On-premises Integration by Bruce Tierney

Are you an Oracle application customer wondering?

“How do I avoid a nightmare of complexity while expanding my application integration infrastructure from on-premises to a hybrid mix of cloud and on-premises?”

If so, your awareness of the complexity that results when departments develop a growing patchwork of cloud integrations independent from a cohesive enterprise strategy, is an important first step. This naturally evolving complexity, known as the “Accidental Cloud Architecture” returns enterprises to the painful pre-SOA days of point-to-point integration. Much has been written on this phenomenon including a recent Forrester report (“The Hybrid2 Integration Challenge” by Stefan Ried, PH.D., May 1 2013) which states:

“…the existing integration tool landscape at most large enterprises is simply too varied and disparate to support full implementation of a digital business design strategy” .

Disparate ToolkitsThe image below shows a visual description of the challenge of managing a growing collection of disparate integration toolkits and their associated disparate standards and non-standards.

Oracle’s solution to simplifying the complexity of cloud and on-premises integration is based on removing the distinction between cloud and on-premises integration with a unified approach to integration regardless of deployment location. As shown in the image below, this includes a single standards-based toolkit (using Java, BPEL, etc.) across all applications.

Unfied ToolkitsIn addition to the simplified complexity of a unified approach to integration, the following additional features describe the AppAdvantage that Oracle customer’s benefit from when using Oracle Fusion Middleware to integrate Oracle applications.

  • Developed by Oracle Application Software Developers – When using Oracle SOA Suite to integrate with Oracle E-Business Suite, the implementation for selecting application data was developed by the Oracle E-Business Suite software development team for Oracle SOA Suite. This close level of collaboration between Oracle’s application and integration teams minimizes risk by providing you a fully integrated and application version-aware integration solution.
  • Oracle Fusion Applications are Pre-integrated with Oracle SOA Suite – Oracle Fusion Applications already include the core features of Oracle SOA Suite such as the BPEL Process Manager for orchestrating flow between applications and other data stores. When you are ready to expand your integration into an unified platform across your enterprise, you are simply extending the foundation embedded within Oracle Fusion applications.
  • Common Policy Management Between Oracle Fusion Applications & Oracle SOA Suite – Instead of one policy management implementation for your applications and another for your integration platform, Oracle Fusion Applications shares the same Oracle Web Services Management policy management solution with Oracle SOA Suite which simplifies complexity and reduces time to integrate. Policy management for signing messages, performing encryption, authentication, and role-based access control is greatly simplified. Furthermore, changing policies is done independent of the end-points (such as services) so you have greater flexibility and security throughout your enterprise.
  • Mobile-ready Application Enablement & Integration – Instead of splintering off a new mobile enablement and integration platform that will eventually require some form of integration with your enterprise integration platform, Oracle SOA Suite spans the needs of the enterprise developer building SOAP-based services as well as newer mobile application enablement with RESTful services within Oracle SOA Suite’s enterprise service bus, known as Oracle Service Bus.  Your enterprise developers can immediately expose services for mobile, cloud, and whatever comes next with this unified approach to integration.

For more information on Oracle’s solution to simplifying hybrid cloud integration complexity, download the white paper "Cloud Integration – A Comprehensive Solution".

SOA & BPM Partner Community

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Recap of the "Real-World Cloud Integration Simplified with Oracle SOA Suite" presentation at Oracle OpenWorld 2013

I attended this presentation at Oracle OpenWorld 2013 titled "Real-World Cloud Integration Simplified with Oracle SOA Suite" by:

  • Raghu Kadirvelu (Bristlecone, Inc.)
  • Vikas Anand (Senior Director, Product Management, Oracle)
  • Rajesh Raheja (Senior Director, Development, Oracle)

Raghu provided a live demo of multiple integrations between E-Business Suite (which was sitting on premise in their data center) and SalesForce.com (which resided on the cloud). The SOA Suite integrations were built using the new 11g SalesForce adapter, and demonstrated the bi-directional movement of data to satisfy two functional use cases.

This was by far one of the best SOA presentations I attended at OpenWorld this year, and let me explain why.
At the surface, this appears to be a simple presentation on yet another JCA adapter. But both Vikas (@VikasAatOracle) and Rajesh (@RahejaRajesh) are masters in their domain, and you have to listen closely to them to really understand that these guys are visionaries in their respective fields.
Here are some of the points I appreciated:

  • The live demo showcased multiple asynchronous integrations between E-Business Suite and SalesForce, seeing first hand how the end result works. The techies in the crowd got it.
  • A walkthrough in JDeveloper of the new 11g SalesForce "cloud" adapter was provided, with mention to some of the various (unique) options specific to the adapter and how Oracle addressed SalesForce API design considerations.
  • A brief mention of cloud-to-cloud integrations was made, but Vikas stated that the trend they’ve been seeing was more onpremise-to-cloud scenarios, and that typically any organization would want to host their master data internally while still taking advantage of cursory or supplementary cloud services. Otherwise you risk having your data sprinkled across your many public cloud service providers Read the full article here.
  • SOA & BPM Partner Community

    For regular information on Oracle SOA Suite become a member in the SOA & BPM Partner Community for registration please visit www.oracle.com/goto/emea/soa (OPN account required) If you need support with your account please contact the Oracle Partner Business Center.

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Cloud integration with Oracle SOA Suite

As the number of connections to disparate SaaS providers grows, so does the importance of ensuring your application infrastructure avoids the Accidental Cloud Architecture of increasing complex disparate connectivity.

Oracle simplifies cloud integration by providing a unified and comprehensive solution to integrate cloud and on-premise applications. Oracle cloud integration leverages Oracle Cloud services as well as components from Oracle’s SOA, BPM, and data integration technologies to deliver a truly comprehensive solution for cloud connectivity.

Download and review the ‘Cloud Integration’ and ‘Integrate with Salesforce.com’ whitepapers and get going with Oracle today. More resources are available at Oracle.com At our SOA Community Workspace (SOA Community membership required) you can download the latest whitepapers: cloud-integration-wp-1873149.pdf & Integrate with SalesForce.com.pdf.

SOA & BPM Partner Community

For regular information on Oracle SOA Suite become a member in the SOA & BPM Partner Community for registration please visit www.oracle.com/goto/emea/soa (OPN account required) If you need support with your account please contact the Oracle Partner Business Center.

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