OIC & Simphony – Food & Beverage for All! By Niall Commiskey

Welcome to what will hopefully be the first post of many on integrating with Simphony. For those who don’t know –

The Simphony POS system from Oracle is built for complete restaurant management. Simphony powers the most successful food and beverage venues across the globe, from local cafés and iconic fine dining restaurants to global quick-service chains, stadiums, and theme parks. As an all-in-one cloud POS platform, it helps restaurateurs optimize their online and in-house operations in real time from any device.

I couldn’t have put it any better myself!

OHIP gives us access to Opera Cloud, the Hotel Property Management System. We all hope guests will visit the hotel bars and restaurants, where Simphony rules. Now we have REST apis that allow us to interact with this POS system.

This initial post will cover the basics, retrieving menu data from Simphony and displaying it in a Visual Builder app.

Check out the Simphony APIs

The Simphony folks kindly gave me access to a Postman collection – The first thing to note is the hierarchical nature of Simphony – e.g. I have an hotel chain, with multiple hotels, each of which may have multiple food and beverage outlets e.g. Commiskey Hotels EMEA has hotels in 40 European countries – mainly Ireland. Let’s look at one of them – Óstán Mac Cumascaigh, the pride of Baile Áthe Cliath. It has multiple bars and a fine restaurant, Jimmy’s Cistine.

Let’s transfer these entities to Simphony speak -  Read the complete article here.

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Oracle Integration Update Webcast June 16th 2022

Attend to get the latest updates and innovations on Oracle Integration May 2022 release. Our Oracle Integration Product Manager Team will present new features, product roadmaps, discuss upcoming innovations and provide guidelines to help you adopt these quickly within your organization.

Oracle Integration as part of the OCI Ecosystem & API Gateway

Customers buy solutions not products – OIC is the solution for connecting your apps, extending your apps, gaining business insight into your business processes, creating net new web and native mobile apps on top of your app apis. But what if OIC is not enough for some use cases? Then remember OIC is a cloud native OCI service, one of many others – these "others" can be easily leveraged from OIC to provide the business solutions customers require.

Oracle API Gateway is a comprehensive platform for managing, delivering, and securing Web APIs. It provides integration, acceleration, governance, and security for API and SOA-based systems. Oracle API Gateway is available on Windows, Linux, and Solaris (for more details, see the Oracle API Gateway Installation and Configuration Guide). This topic describes the high-level functionality available in the Oracle API Gateway.

Agenda:

• Welcome & announcements
• May release update Oracle Integration
• Oracle Integration as part of the OCI Ecosystem
• API Gateway for Oracle Integration
• Questions & Answers

Speakers:

• Robert Wunderlich, Director Product Management, Oracle HQ
• Niall Commiskey, Senior Director Product Management, Oracle HQ
• Jürgen Kress, Director Product Management, Oracle HQ

Schedule: June 16th 2022 at 8:00 a.m. San Francisco, 17:00 Paris

For details please visit the registration page here.

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The OIC ecosystem – Integration & OCI Services – an Overview by Niall Commiskey

Customers buy solutions not products – OIC is the solution for connecting your apps, extending your apps, gaining business insight into your business processes, creating net new web and native mobile apps on top of your app apis. But what if OIC is not enough for some use cases? Then remember OIC is a cloud native OCI service, one of many others – these "others" can be easily leveraged from OIC to provide the business solutions customers require.

The above graphic shows the OIC capabilities and the OCI Services discussed in this post. Seems a lot doesn’t it? Especially when you consider that most customers will start of with a simpler set of requirements. But let’s start with our EBS customer, who is transitioning to Fusion ERP. Yes, the graphic below is from me – apologies for it’s basic nature – but I like keeping things simple.

The above details the basic requirements from a customer perspective. Note the rest of the customer’s ecosystem is not shown here. There will probably be many other COTS and custom applications involved e.g. PeopleSoft, Siebel etc.

This post will not discuss what the customer plans to do with such – e.g. leave PSFT on-premise or maybe run it on IaaS or even transition to Fusion HCM. I also do not discuss the customer’s current on-premise integration architecture. Maybe she is using SOA Suite and will need to run many of those integrations for the near future. In other words, the transitioning from EBS to Fusion ERP means the customer has 2 ERPs for a certain length of time; the same goes for integration solutions. There is bi-directional connectivity between OIC and SOA Suite, which makes this transition easier. So now, after all of those disclaimers, let’s start…    

Data Integration may be interesting for the initial seeding of EBS data in Fusion ERP. It may also be useful for high volume database replication use cases – real time data lakes / operational reporting – look at Oracle GoldenGate here. Think of data integration for large amounts of data at rest that need moving somewhere (bulk data movement / preparation) i.e. after the business processes, that put the data there, have ended. Application integration is more focused on integrating (near) real time data between the apps in your ecosystem. 

I have already alluded to the fact that Application Integration is a must for ensuring communication between your ERP and its ecosystem – consider all your stovepipe apps and the horizontal business processes that traverse them.

For example, that ecosystem will also contain your CRM, where you manage your customer relationship – contacts, opportunities etc. Application Integration is there to help keep those contacts in sync as well as implement the orchestration required for your Opportunity to Order business process, amongst a multitude of other integration use cases.

You are extremely happy with your ERP of choice, and sure why wouldn’t you be? But what about that extra approval workflow that is specific to your organization? This is where App Extensions come into play. You need the ability to easily create such human centric workflows that provide that extra functionality you need. Those supplementary workflows also need to be embedded  in your ERP, so your ERP end users have a streamlined experience. Read the complete article here.

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February 2022 Oracle Integration Update by Antony Reynolds

It is time for the February quarterly update to Oracle Integration. With holidays over and winter upon us here in the Northern Hemisphere, Bluebell the cat is pleased to share all our new features and improvements. Note that testing is still underway for these features and, although unlikely, it is possible that some will not meet our quality standard and be deferred to a later release.

Announcements & Update Windows

Currently tenant administrators get notified of OIC Gen 2 updates via notifications in the OCI console. OIC Gen 2 administrators can also see the same update notice in the OIC console, so watch out for the date of your update.

If you previously tagged your instance for update in window 1, as explained in Choose Your Update Window, then there is no need to tag it again. If it is not yet tagged for window 1, then the deadline for tagging for February was 15 January but you can still add it for the May release. Tags added after January 15 will take effect for the May and subsequent releases.

Prebuilt Connectivity Enhancements

As usual there are enhancements to existing adapters as well as important new adapters.

New & Enhanced Oracle Integration Adapters

New and enhanced adapters for both Oracle and non-Oracle applications are released this quarter:

• Magento Commerce Cloud Adapter
• Oracle Unity Adapter (Limited Availability)
• Enhance the Hospitality Adapter business events handling process

Details on the above will follow shortly.

Process Automation

• User interface updates
• Display Count of Tasks for a filter Criteria

Summary

There are a number of new features in this quarterly release. The deadline to tag instances for update in the first wave passed on January 15 but now is the time to tag any untagged instances for the May release. Announcements of the deadline for May tagging will be posted in the OIC Latest Features Blog. Keep an eye out in the OCI and OIC consoles for the update notice. Enjoy the future! Read the complete article here.

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