B2B Event Queue Management for Emergency by Shub Lahiri

 

Executive Overview

clip_image002Many customers face a crisis in production system when, for some reason, they end up with several B2B messages stacked up in the system, that may not be of a high priority to be processed at that point in time. In other words, it would greatly help many customers if, in such critical situations, they had an option to flush the backed-up messages from the system for later resolution and simply continue with processing of the current messages.
A-Team has been involved with different customers worldwide helping them implement such a solution for emergency use. Without getting into too much technical details, a high-level approach for such a solution is discussed here. The methodology accomplishes two key tasks, that are of primary importance during an emergency crisis within a B2B production gateway:

  • Allows to flush the event queue while the gateway is down, so that the gateway can be brought up quickly
  • Introspect the messages created from the event queue for resubmission or rejection

The primary objective of this framework is to allow the B2B engine to come back up quickly after flushing the messages from the event queue. The recovery or resubmission of messages is usually reviewed manually by the operations and business teams off-line and takes a longer cycle to complete. But this should not affect the down-time of the production system after the fast removal of the messages from the event queue. The downtime, thus encountered, is only driven by the first task, as listed above.

Solution Approach

Overview

The solution consists of immediate cleanup of messages from the system. The entries will be stored in files. After the files are created, the gateway will be ready for normal processing without any impact of messages that were previously present in the system.
After the gateway is opened for normal business, the analysis of the file contents can be carried out, in parallel, to decide which messages will be resubmitted or discarded. This analysis can be done via scripts to extract relevant pieces of business data for the messages removed. The scripts are decoupled for various types of transient message data and built on basic query utilities. The basic building blocks for data introspection are typically custom scripts, that are created based on specific business needs for analysis.
The analysis will create 2 lists of message IDs – one for resubmission and the other for rejection. Existing command-line utilities can be invoked to resubmit the messages in a scripted loop with configurable delays in between the resubmissions. For rejection, there is typically no processing required. However, the list of IDs will be used to update the database to reflect a final state for the appropriate messages.

Tasks and Activities

The following sections describes the tasks in greater detail. Sections I and II cover the activities that need to be completed while the gateway is down. Sections III and IV include the post-mortem phase for analysis of messages removed from the system.
The flowchart below can be used as a reference for the critical cleanup tasks covered in Sections I and II.

I. Preparation of Environment Read the complete article here.

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About Jürgen Kress
As a middleware expert Jürgen works at Oracle EMEA Alliances and Channels, responsible for Oracle’s EMEA Fusion Middleware partner business. He is the founder of the Oracle SOA & BPM and the WebLogic Partner Communities and the global Oracle Partner Advisory Councils. With more than 5000 members from all over the world the Middleware Partner Community is the most successful and active community at Oracle. Jürgen manages the community with monthly newsletters, webcasts and conferences. He hosts his annual Fusion Middleware Partner Community Forums and the Fusion Middleware Summer Camps, where more than 200 partners get product updates, roadmap insights and hands-on trainings. Supplemented by many web 2.0 tools like twitter, discussion forums, online communities, blogs and wikis. For the SOA & Cloud Symposium by Thomas Erl, Jürgen is a member of the steering board. He is also a frequent speaker at conferences like the SOA & BPM Integration Days, JAX, UKOUG, OUGN, or OOP.

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