BPM Suite 12c: Oracle Adaptive Case Management: Monitoring Case Events by Maarten Smeets

 

clip_image002Adaptive Case Management (ACM) is an interesting addition to Oracle BPM Suite which has been introduced in 11.1.1.7. Adaptive Case Management is suitable to model complex work-flows in which there is no set order of activities taking place. This allows more control to the end user on what to do when.
When a case is started, it is a running process in the SOA infrastructure. The main component is Oracle Business Rules which governs (among other things) the availability of activities and when certain process milestones are achieved. The case API allows you to query the case events and milestones (how you can expose the API as a service is described here and here by Roger Goossens).
Sometimes people want to obtain information about cases such as;

  • in how many cases has a certain activity been executed?
  • in which cases has a certain milestone been reached?

Cases can crash, be restarted, migrated, aborted, purged, etc. Sometimes you might not want to depend on the running case being there to provide the information you want. Also using the API every time you want certain information might put a serious strain on your system. Using sensors or BAM might help but they require an investment to implement and are still manual implementations with no guarantee you can obtain information in the future you did not think you would need in the present/past.

Publish Case Events
Luckily Oracle has provided the perfect solution for monitoring case events! You can publish case events to the Event Delivery Network (read here 31.17.2 How to Publish Case Events). This can easily be monitored by for example a BPEL process, which can store the information in a custom table. Read the complete article here.

SOA & BPM Partner Community

For regular information on Oracle SOA Suite become a member in the SOA & BPM Partner Community for registration please visit www.oracle.com/goto/emea/soa (OPN account required) If you need support with your account please contact the Oracle Partner Business Center.

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About Jürgen Kress
As a middleware expert Jürgen works at Oracle EMEA Alliances and Channels, responsible for Oracle’s EMEA Fusion Middleware partner business. He is the founder of the Oracle SOA & BPM and the WebLogic Partner Communities and the global Oracle Partner Advisory Councils. With more than 5000 members from all over the world the Middleware Partner Community is the most successful and active community at Oracle. Jürgen manages the community with monthly newsletters, webcasts and conferences. He hosts his annual Fusion Middleware Partner Community Forums and the Fusion Middleware Summer Camps, where more than 200 partners get product updates, roadmap insights and hands-on trainings. Supplemented by many web 2.0 tools like twitter, discussion forums, online communities, blogs and wikis. For the SOA & Cloud Symposium by Thomas Erl, Jürgen is a member of the steering board. He is also a frequent speaker at conferences like the SOA & BPM Integration Days, JAX, UKOUG, OUGN, or OOP.

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