Invoking ACM from a Web Service by Aaron Dolan

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Invoking Oracle ACM from a web service call is not difficult but unfortunately is also not well documented.  I know … you’re shocked.

To explain this as simply as possible, let’s use a Loan Origination process as a prototypical ACM example to review the high-level steps.

In this 11g process example, we’re invoking ACM from a CRM system via a web service call.  The web service will invoke a BPEL process which does the following:

  • Creates the initial record in the application database
  • Creates the ACM payload object
  • Invokes the ACM startCase service

When you first see the request schema for the ACM startCase service, it can be intimidating because of its size.  The good news is that the vast majority of this schema is entirely optional.

The unfortunate thing is that a few of the optional elements actually are NOT optional.  The following is what you really need:

The caseHeader element only requires one child element, the ecmFolder, which must as least be present — even if it is empty (as shown in this example). Read the complete article here.

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Technorati Tags: SOA Community,Oracle SOA,Oracle BPM,OPN,Jürgen Kress

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About Jürgen Kress
As a middleware expert Jürgen works at Oracle EMEA Alliances and Channels, responsible for Oracle’s EMEA Fusion Middleware partner business. He is the founder of the Oracle SOA & BPM and the WebLogic Partner Communities and the global Oracle Partner Advisory Councils. With more than 5000 members from all over the world the Middleware Partner Community is the most successful and active community at Oracle. Jürgen manages the community with monthly newsletters, webcasts and conferences. He hosts his annual Fusion Middleware Partner Community Forums and the Fusion Middleware Summer Camps, where more than 200 partners get product updates, roadmap insights and hands-on trainings. Supplemented by many web 2.0 tools like twitter, discussion forums, online communities, blogs and wikis. For the SOA & Cloud Symposium by Thomas Erl, Jürgen is a member of the steering board. He is also a frequent speaker at conferences like the SOA & BPM Integration Days, JAX, UKOUG, OUGN, or OOP.

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