Integrating the Chatbot by Léon Smiers

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In this blog we look at the specific aspects of Chatbots and elaborate on its four integration parts. Read our previous blogs in this series: Why Chatbots, Maturity levels and Intelligence.

Chatbots are like any other application; they have a need for integration. In basic form the Chatbot integrates with the Channels, the Intelligence Providing systems, Backend systems  and it offloads Usage information for later improvements and intelligence determination.

All four integration parts have their usage patterns and (non functional) requirements for usage in the Chatbot solution.

Here we go through the details of each integration parts and considerations that need to be made during the design of a Chatbot solution.

Channel integration
Integration with channels firstly is about the job of acting as a funnel for many devices all communicating with the bot engine. As human interaction is a fraction of the speed of the ability for the engine to process the dialogue we need a more contemporary integration model that doesn’t tie up resources such as threads for each stream of interaction such as the models that Kafka and Node.js support. Read the complete article here.

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Technorati Tags: SOA Community,Oracle SOA,Oracle BPM,OPN,Jürgen Kress

About Jürgen Kress
As a middleware expert Jürgen works at Oracle EMEA Alliances and Channels, responsible for Oracle’s EMEA Fusion Middleware partner business. He is the founder of the Oracle SOA & BPM and the WebLogic Partner Communities and the global Oracle Partner Advisory Councils. With more than 5000 members from all over the world the Middleware Partner Community is the most successful and active community at Oracle. Jürgen manages the community with monthly newsletters, webcasts and conferences. He hosts his annual Fusion Middleware Partner Community Forums and the Fusion Middleware Summer Camps, where more than 200 partners get product updates, roadmap insights and hands-on trainings. Supplemented by many web 2.0 tools like twitter, discussion forums, online communities, blogs and wikis. For the SOA & Cloud Symposium by Thomas Erl, Jürgen is a member of the steering board. He is also a frequent speaker at conferences like the SOA & BPM Integration Days, JAX, UKOUG, OUGN, or OOP.

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