Putting BPM Change Management into the Hands of the Business by Mark Peterson

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Business Process Management (BPM) is an important part of many organizations. Many experts agree that BPM is not only important for business operations, it is a necessary component for handling change. There can be changes in assignments, changes in back-end systems and changes in workflow are just some examples. However when changes occur, it has been up to IT to implement and up to the business managers to manage the fallout. We all know change is painful, and the more we can place change control in the hands of the business managers, the better the organization can manage change.

AVIO has developed a framework that gives managers control over changes to their business processes.  To see how this works, let’s first characterize the types of changes we typically see within an organization and their business processes.

Process Changes

  • A new assignment (for example, approving a work item) is added or removed to an existing task.
  • New decision points are added or removed that branch the process in different ways.
  • A new back-end service is added, removed or changed.
  • A new sequential or parallel activity is added or removed.
  • A new sub-process is added or removed.

Business Data Changes

  • A business parameter (such as the amount of the invoice) is added that changes the path in the process.
  • A new business parameter (such as region) or value for a given parameter (such as a new region) is added that changes the process flow.

Notice that not all changes involve process changes. Some changes are data-related.  Whether process-related or data-related, these changes can cause problems within your organization.  Typically, a one-size fits all solution, is applied to the problem. New process versions are developed and deployed, and the business is faced with the fallout. Read the complete article here.

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Technorati Tags: SOA Community,Oracle SOA,Oracle BPM,OPN,Jürgen Kress

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About Jürgen Kress
As a middleware expert Jürgen works at Oracle EMEA Alliances and Channels, responsible for Oracle’s EMEA Fusion Middleware partner business. He is the founder of the Oracle SOA & BPM and the WebLogic Partner Communities and the global Oracle Partner Advisory Councils. With more than 5000 members from all over the world the Middleware Partner Community is the most successful and active community at Oracle. Jürgen manages the community with monthly newsletters, webcasts and conferences. He hosts his annual Fusion Middleware Partner Community Forums and the Fusion Middleware Summer Camps, where more than 200 partners get product updates, roadmap insights and hands-on trainings. Supplemented by many web 2.0 tools like twitter, discussion forums, online communities, blogs and wikis. For the SOA & Cloud Symposium by Thomas Erl, Jürgen is a member of the steering board. He is also a frequent speaker at conferences like the SOA & BPM Integration Days, JAX, UKOUG, OUGN, or OOP.

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