Integration, Process & Insight – Netsuite Data Sync Use Case by Niall Commiskey

Introduction

OIC is a toolkit – 4 main tools –
Integration – connect your apps
Process – intelligent human workflows – can be used to extend apps or for your own custom processes.
Insight – analyze what’s going on in Integration and Process, but this from a business user perspective. More details below.
Visual Builder – create net new apps on top of your apis.
For those who haven’t seen Insight before – the OraDocs provide the following succinct description of what it offers. Integration Insight in Oracle Integration provides a business-friendly experience, allowing users to model, collect, and monitor business-level metrics using web-based dashboards. Integration Insight works with business processes that are implemented using the Integrations or Processes features in Oracle Integration. At a high level, Integration Insight provides:
• A web-based interface to:
– Model business processes, including milestones
– Map models to a business processes implementation
– Monitor business progress through dashboards
• Efficient workflow requiring no development effort and minimal impact to runtime.
• Advanced analytics presented in both preconfigured and custom dashboards.

The following example leverages 3 of the OIC tools – Integration, Process and Insight in the context of a Netsuite data synchronisation use case. Please see my previous post here, for details of leveraging Visual Builder on top of Netsuite.

Integration

Let’s begin the with the integration that implements the data sync use case –
Commiskey Inc. uses SFDC for CRM and Netsuite for ERP. The company needs to ensure that customers and contacts are synced between the 2 SaaS apps. Read the complete article here.

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