Business Process Automation using Oracle Process Cloud Service by Lalitha Selvaraj

Why do we need Process Cloud Service?

Oracle Process Cloud Service lets you automate business processes in the cloud. A business flow can be created through PCS which goes through multiple/single approval process and can also send email notifications for single/multiple users through mail to approve or reject the process flows through online. Turn your company’s specific processes into process applications by creating process models that includes requests, approvals, decision paths and roles for each task. Process cloud mainly used for Healthcare to improve patient care. Endless forms with personal details, medical history, medical tests, diagnoses and treatments. Not only it is difficult to collect patient form data, save and manage these databases, but it’s also difficult to quickly access them. PCS enables you to configure and customize emails sent as notifications to human workflow task assignee’s (the default email notification is too basic, containing only a link to the Workspace app). You can create your own email templates that can include payload information, task information, links and comments.

Integrating Oracle Process Cloud service with Oracle Integration Cloud Service:

Integrating Oracle Process Cloud Service with Oracle Integration Cloud Service which uses REST service to fetch the data from on-premise applications or cloud applications. Process applications can communicate and exchange data with local and remote applications that are exposed as either SOAP or REST. The ICS Integration is available for use from any service task. Using the known Data Association feature, you can map a data object to either hold the information that you want to send to the ICS or hold the information sent back by the ICS. Read the complete article here.

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