November 2021 Oracle Integration Update by Antony Reynolds

November 2021 Oracle Integration Update by Antony Reynolds

It is time for the November quarterly update to Oracle Integration. With holidays approaching, Bluebell the cat is pleased to share all our new features and improvements. Note that testing is still underway for these features and, although unlikely, it is possible that some will not meet our quality standard and be deferred to a later release.

Announcements & Update Windows

Currently tenant administrators get notified of OIC Gen 2 updates via notifications in the OCI console. OIC Gen 2 administrators can also see the same update notice in the OIC console, so watch out for the date of your update.

If you previously tagged your instance for update in window 1, as explained in Choose Your Update Window, then there is no need to tag it again. If it is not yet tagged for window 1, then the deadline for tagging for November was 15 October but you can still add it for the February release. Tags added after October 15 will take effect for the February and subsequent releases.

Prebuilt Connectivity Enhancements

As usual there are enhancements to existing adapters as well as important new adapters.

New Oracle Integration Adapters

Three new adapters for both Oracle and non-Oracle applications are released this quarter:

• Sugar CRM Adapter
• Oracle Hospitality Property Management System Adapter
• EBay Adapter

Enhanced Adapters

Important updates to a couple of third party adapters:

• Change Data Capture (CDC) Event support in Salesforce Adapter
• Added support for OAuth Security Policy and listening to Event Hooks in Jira Adapter.

Recipes Update

Lots of new recipes are coming. These recipes are well documented and should help users speed up their integration.

REST — Oracle Integration | Send Files by Email: This Recipe receives files from an external application or end point to forward them to a specified email address.

ServiceNow — Box | Create Folders for Incidents: This recipe creates corresponding folders in Box for new incidents created in ServiceNow.

ServiceNow — DocuSign | Send IT Compliance Documents: This recipe Sends IT compliance documents from DocuSign to any new user created in ServiceNow.

Marketo — Slack | Post Notifications for New Leads: This recipe posts notification messages in Slack for any new Marketo lead.

Salesforce — SurveyMonkey | Send Surveys to Case Contacts: This recipe emails a SurveyMonkey survey to Case’s contact in Salesforce when the Case is updated with Closed status.

Salesforce — Twilio | Send Notifications to Lead Owners: This recipe sends a notification message to a Lead’s new owner in Salesforce when updated with a new owner.

Oracle Product Hub Cloud — Oracle E-Business Suite | Synchronize Inventory Items: This recipe creates a corresponding inventory item in Oracle E-Business Suite when an item is created in Oracle Product Hub Cloud.

Apache Kafka — Amazon S3 | Export Messages: Use this recipe to easily exports Apache Kafka messages to an Amazon S3 bucket.

Oracle ERP Cloud — Microsoft Email | Send Order Fulfillment Notifications: This recipe sends email notification through Microsoft Email when an Order is fulfilled in Oracle ERP Cloud.

Operational Improvements

Email Management Update

We have introduced a limit on the number of emails that can be sent, we are displaying this information in the monitoring dashboard but we are NOT currently enforcing this limit. Over the next few months we will reach out to customers who have exceeded the email limit by a large amount to see how their limits can be modified to support their business processes.

Oracle takes the reputation and reliability of its email service very seriously and the use of suppression lists and email send limits are intended to ensure that downstream mail servers do not block emails sent from the Oracle email servers.

Summary

There are a number of new features in this quarterly release. The deadline to tag instances for update in the first wave passed on October 15 but now is the time to tag any untagged instances for the February release. Announcements of the deadline for February tagging will be posted in the OIC Latest Features Blog. Keep an eye out in the OCI and OIC consoles for the update notice. Enjoy the future!

PaaS Partner Community

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