OIC — Oracle Hospitality — Simphony by Niall Commiskey
June 14, 2022 Leave a comment
In this post we look at how OIC can provide the glue and value add between Opera Cloud and Simphony.
The main scenario here is as follows – guest checks into the hotel, an order is sent to Simphony for a welcome drink, with instructions to be delivered to the guest’s room. Finally an SMS is sent to the guest’s mobile, welcoming them.
Firstly, let’s carry on from the previous blog post and the pizza order. This will be ordered from Jimmy’s Cistine – the primary eatery – in our flagship Dublin Hotel – Óstán Mac Cumascaigh. btw. cistine is the Irish for kitchen, óstán the Irish for hotel.
So imagine the pizza has been ordered by our guest, Cathal Brugha, staying in room 310. How can we create the connection on the order?
Here is a simple solution – use the "extensions" fields - Read the complete article here.
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