Discover how a leading high-tech manufacturing customer leveraged Oracle Integration Cloud: Customer Success Webinar July 9th 2025

July 7, 2025 Leave a comment

Discover how a leading high-tech manufacturing customer leveraged Oracle Integration Cloud to:

• imageEnhance self-service capabilities with direct, relevant answers
• Reduce customer effort and improve CSAT
• Lower service costs by enabling agents to focus on complex queries
• Boost revenues by automating product promotion during service interactions
This session will walk you through a compelling real-world success story through the lens of Oracle Integration Cloud (OIC) and key Oracle Cloud Infrastructure (OCI) components.
You’ll gain a deep dive into the architecture, core functionalities, container instances, Generative AI applications, and OpenSearch capabilities—culminating with how OIC orchestrates the data ingestion process.

Speakers:

Jake Patterson, AI & OCI Specialist, Boxfusion Consulting

Jürgen Kress, Director Product Management, Oracle

Schedule: Wednesday, 9 July 2025  11:00 AM – 12:00 PM (Paris time)

For details please visit the webcast registration page here.

Integration Partner Community

For regular information become a member in the Integration Partner Community please register here.

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Unknown's avatarAbout Jürgen Kress
As a middleware expert Jürgen works at Oracle EMEA Alliances and Channels, responsible for Oracle’s EMEA Fusion Middleware partner business. He is the founder of the Oracle SOA & BPM and the WebLogic Partner Communities and the global Oracle Partner Advisory Councils. With more than 5000 members from all over the world the Middleware Partner Community is the most successful and active community at Oracle. Jürgen manages the community with monthly newsletters, webcasts and conferences. He hosts his annual Fusion Middleware Partner Community Forums and the Fusion Middleware Summer Camps, where more than 200 partners get product updates, roadmap insights and hands-on trainings. Supplemented by many web 2.0 tools like twitter, discussion forums, online communities, blogs and wikis. For the SOA & Cloud Symposium by Thomas Erl, Jürgen is a member of the steering board. He is also a frequent speaker at conferences like the SOA & BPM Integration Days, JAX, UKOUG, OUGN, or OOP.

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