My Favorite PeopleSoft Flavor: Vanilla by Vivek Ahuja

This post provides an overview of how Oracle BPM can be used with PeopleSoft to gain more out of your ERP. It also covers how to go about separating the process and personalization/customization layers from your ERP, to encourage leveraging more vanilla, out-of-the-box ERP functionality, rather than an over customized, costly to maintain version. Oracle BPM takes out the process inefficiencies associated with your ERP. It provides you with a range of different governance and workflow capabilities, which allows you to efficiently operate in your ERP with robust drill down features. This enables your process users and key stakeholders to uncover operational gaps that may be hindering your business from attaining efficiency gains or untapped revenue channels.
Integration Recommendations
Read the complete article here.

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BPM 12c – Process Asset Manager (PAM) by Antonis Antoniou

An entirely new feature has been introduced in Oracle BPM 12c called “Process Asset Manager” (PAM) which makes it really simple and reliable to share projects between BPM Studio and BPM Process Composer, providing a unified lifecycle management of BPM projects across BPM Process Composer and BPM Studio tools and offering seamless collaboration across the various personas in a BPM project.
PAM comes with an integrated subversion source control system for version management of BPM assets and can be integrated with OPSS for security and can reference the MDS for run-time artifacts.

So let’s see the lifecycle of PAM from the two different interfaces, starting with the Process Composer.
For the needs of this tutorial I have created a sample Hello BPM project with a synchronous process. Read the complete article here.

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Oracle BPM & Adaptive Case Management By Michael Snow

Prasen Palvankar speaks on Adaptive Case Management

Oracle BPM Suite offers in-built adaptive case management capabilities to manage unstructured processes and empower the knowledge workers to improve customer experience.
Watch the video here.

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BPM 12.1.3 Process Documentation Sample available on java.net

image Two weeks ago I blogged about the new features and improvements to process documentation in Oracle BPM 12.1.3. A sample is now available on java.net for download. This sample includes:

  • A lab document explaining how to use the import feature in Oracle BPM Composer and Studio to convert Visio, XPDL, BPMN 2.0, Oracle Workflow, and Tutor documents into BPM processes. A sample Visio file is included in the download so you can see how the feature works
  • The same lab document leads you through adding process documentation via the business properties
  • You are also guided through using the narrative view to edit your sample process
  • Then the lab prompts you to create process reports to bring all of your process documentation together in one HTML or PDF document

The sample also includes a lab solution so you can import the project with all of the process documentation already added.

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Introducing Oracle BPM 12c with Meera Srinivasan

Listen to Meera Srinivasan, Director, Product Management as she talks about the features of Oracle Business Process Management 12c. For videos on upgrading to BPM 12c see the Oracle BPM 12c playlist.
Copyright © 2014 Oracle and/or its affiliates. Oracle® is a registered trademark of Oracle and/or its affiliates. All rights reserved. Oracle disclaims any warranties or representations as to the accuracy or completeness of this recording, demonstration, and/or written materials (the "Materials"). The Materials are provided "as is" without any warranty of any kind, either express or implied, including without limitation warranties of merchantability, fitness for a particular purpose, and non-infringement. Watch the video here.

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BPM Suite 12c partner resource kit

Technical resources

Partner resources

SOA & BPM Partner Community

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Don’t Let a Good Idea Get Away by Brandon Dean

image Once upon a time, no one really cared how if their house smelled like lavender after they cleaned it.
Thanks to the scientists behind Febreze and an innovative marketing campaign, now our cars and garbage bags smell like lavender too. Innovation changes everything—down to the very way we live. A wealth of it brings companies to the top. A lack of it drags companies to the bottom.
We’ve all experienced those moments when an idea springs to life that could change something for the better. What usually follows that moment though, is the realization that there are very real obstacles that stand in the way of turning that great idea into reality.
Business innovation, whether product- or process-based, starts as an idea. Imagine what could your business do with more support in place for collective creativity? Today’s leading companies recognize that they can’t just take a piece-meal approach to Business Process Management (BPM) and innovation. They need to develop enduring BPM strategies that support ongoing innovation.
Using a high-quality BPM solution is one of the most effective ways to turn those innovative ideas into reality. BPM technology helps businesses stay relevant by quickly and efficiently implementing good ideas when they happen. Read our recent newsletter article, BPM: The North Star of Business Innovation Today, to learn more.
Head over to Oracle’s website to watch a couple short videos. A Queensland University of Technology BPM expert discusses the promise of new technologies in Future Innovation Promising with BPM/Mobile/Social/Cloud. See how Boeing’s Global Services & Support division was able to transform supply chain processes and achieve a 38 percent reduction in proposal and development costs with Oracle BPM Suite 11g.

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New release of Solution Accelerators now available on OTN By Cesare Rotundo

The new release of Solution (aka: Process) Accelerators is now available on OTN. This new release has been focused on improving existing accelerators with most customer demand while adding a new accelerator to the catalog which showcases Adaptive Case Management (ACM): Complaints Management.
Complaints management has become a strategic focus area in many industries where customer service is the top priority. It has impacts on customer satisfaction and retention, and may involve compliance penalties. However, processes and solutions that support employees dealing with complaints are ad-hoc, custom, and fraught with manual steps and paper.
The Complaints Management Accelerator, built using the best BPM, ACM, and Content platform available today, enables effective and efficient customer complaints resolution. Using ACM we have organized the complaints settlement process across four phases: Filing, Review, Investigation, and Resolution, while enabling churn likelihood control via R-generated indexes. The Complaints Management accelerator thus enables knowledge workers to choose the best actions leading to efficient complaint resolution, also taking into account unscheduled events such as the receipt of a new document from the customer.
Customers can quickly input their products, complaints types, and other data specific to them using out-of-the-box Administrator UIs, and refine the resolution processes and cases configured in the Accelerator according to their requirements, exploiting ACM’s model to flexibly fit their needs and exceed customer expectations.
Other accelerators have also been improved, including:

  • Employee Onboarding has been enhanced to provide WebCenter based imaging to allow compliance documents (I-9, W-4) to be scanned and associated with the onboarding instance for the new hire
  • eForms Management, now with the option to remotely deploy a Citizen eForm for submission
  • Internal Service Requests, now with examples of department-specific approval tasks
  • Finally, Approval Management for Microsoft Excel® (AME), which generalizes the model of performing a complete BPM-driven approval cycle from within Excel, first introduced with the Financial Reports Approval accelerator.

This release continues to include out-of-the-box integration scenarios with Oracle Applications Products, including Siebel, PeopleSoft, and the E-Business Suite. Read the article here.

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BPM Suite 12c ppt presentations

You are consultant and want to get an overview what is new in BPM Suite 12c? Make sure you get the latest BPM Suite 12c presentations at our SOA Community Workspace (SOA Community membership required)

SOA & BPM Partner Community

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SOA Suite 12c & BPM Suite 12c local launch events

We are looking for partners who run together with us SOA Suite 12c and BPM Suite 12c launch events. To learn more about them, please get our marketing kit here.
The first local launch event in the Netherlands by our partner Amis was with more than 80 attendees a super success! Thanks and congratulations to Lucas & team! Some nice quotes and pictures from the event:
SOA 12C and BPM 12C where the C stands for Cloud and also stands for Consolidation. #soa12c @soacommunity
Cheerful reaction on live demo of BPM debugger. Results in happy developers. @lucasjellema Twitter
BPM and BPEL debugger in BPM12c Simplified and easy development for BPM processes. Nice! Twitter
At our SOA Community Workspace (SOA Community membership required you can find a complete kit for your event including ppt material and demos: SOA Suite 12c kit & BPM Suite 12c ppt kit

SOA & BPM Partner Community

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