PaaS Community Blog

ACM Articles by Mark Foster from the A-Team

January 8, 2014 Leave a comment

Mark Foster from the A-team published a series of ACM articles:

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BPM and SOA are going mobile by Guido Schmutz & Torsten Winterberg

January 7, 2014 Leave a comment

An Architecture Perspective presented at Oracle OpenWorld 2013.

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BPM Auditing Demystified by Mark Foster

January 6, 2014 Leave a comment

I have heard from a couple of customers recently asking about BPM audit table growth, specifically BPM_AUDIT_QUERY. It led me to investigate the impact of the various audit levels in SOA/BPM on these table and to propose options to them.

It is important to note up-front that BPM is a human-centric workflow application and therefore should be expected to audit often and in detail the reality is that business users probably will want to know who did what and when, and also who did not do what when they were supposed to. BPM auditing is very rich and can provide this kind of information and more. The “downside” of this is that audit tables can grow at a faster rate than expected, and BPM_AUDIT_QUERY is normally the most prominent of these.

Clearly there are well documented strategies for archiving/purging and partitioning which can control/limit the impact of table growth but there may also be simple changes to the BPM audit settings which can prove beneficial in certain business situations.

Audit Settings

There are essentially three places where the auditing of BPM applications can be controlled Read the full article here.

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BPM PS6 (11.1.1.7) Demo

January 3, 2014 Leave a comment

To get access to the demo environment please contact Oracle PartnerNetwork (OPN)!

Global Sales Engineering (GSE, formerly DSS) is happy to announce the availability of BPM (Business Process Management) 11.1.1.7 Solutions.

This demo includes 3 scenarios that highlight the most popular features of BPM 11.1.1.7.

Highlights

Business Led Process Composition
User Interface Design using Oracle Web Forms
Step through the Business Process using Player

Call to Action

Check out this 2-minute video overview of BPM 11.1.1.7 Solutions
Review the demo Release Notes and Scripts on the GSE Demo Store
Start your demo now using Demo Title "BPM 11.1.1.7 Solutions"
- Instant tech demo (aka "Canned Demo") directly from the GSE Home Page
- Deal Server environment via GSE Home Page > Reservations > Registrations > Technology Customizable (drop down) > SOA and Process Management
Additional demo information is available here.

For questions please contact sunitha.patel@oracle.com or anand.prasad@oracle.com or contact GSE Support.

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BPM Suite 11.1.1.7 with Adaptive Case Management (ACM) User Interface available for download

December 31, 2013 1 Comment

Late present from Oracle to start in 2014. A new version of BPM Suite 11.1.1..7 with the Adaptive Case Management User Interfaces is available for download. To access the software please login to www.support.oracle.com and search for Patch 17767877: CASE UI IN WORKSPACE

The software is controlled availability. For partners with ACM opportunities we can make the software available. Please contact us via twitter www.twitter.com @soacommunty or raise a support request.

Send us your feedback at www.twitter.com @soacommunty #acm

Following steps are necessary to get it running:

Install patch p17014142_111170 via OPatch (for Oracle_SOA1 and oracle_common)
Install patch p17767877_111171 via OPatch (for Oracle_SOA1, oracle_common and JDev)
Install patch p14526899_1036 via Smart Update Utility
Install patch p14791221_1036 via Smart Update Utility

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Sample: BPM Organizational Chart

December 30, 2013 Leave a comment

The organization structure and user properties (for parametric roles) can be loaded/updated via APIs. APIs will give you an idea of how initial population could work from an external format.

Synchronization/updates would be more complex.

Document for APIs is here.

IBPMOrganizationService Provides APIs to access Organization Unit, Business Calendar, Busienss Holiday, Extended user Properties People query and BPM-Application Roles. This interface defines following methods:

Search Organizational entities
CRUD APIs for Organization Unit
CRUD APIs for Calendar Rules
CRUD APIs for Holiday Rules
Extended User Property APIs
People query execution APIh
AppRole Management APIs (Create/Delete/Grant etc)
CRUD APIs for Orgnizational entities association
Import and Export of Organizational entities
CRUDS APIs for LPG

Sample: BPM Organizational Chart – Example.

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Case management supporting re-landscaping by Leon Smiers

December 29, 2013 Leave a comment

There are a lot of informal end-to-end processes in organizations. These end-to-end processes are usually supported by scattered applications, email, spreadsheets and a lot of goodwill of the personnel involved. When compliance, regulations and/or customer demands are imposed on an organization, these end-to-end processes do not have the ability to comply with new demands due to lack of support from the current application landscape. In the financial, public and utilities market organizations are re-landscaping their existing application portfolio due to these higher compliance, regulations and customer demands. This often is not a huge transformation program, with a roadmap spanning over years.

Case management can help cross the bridge from the current landscape towards a landscape aimed at delivering these higher demands.

Let’s explain this with the process of complaints. This functionality is needed in any market where customer contact is present, and where due to increasing compliance and customer demands the bar needs to be raised to deliver better quality, such as delivering an answer within a given timeframe. Read the full article here.

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Webcast: An Analyst’s Take on Business-Driven BPM for Case Management – Replay

December 28, 2013 Leave a comment

Join Bruce Silver, BPM Industry Analyst, to learn how case management and support for unstructured processes can help your organization better serve your customers.
In this webcast, Bruce will discuss what the term business-driven means and how case management and support for unstructured processes help organizations better serve their customers.
Join this webcast and learn about:

Oracle Business Process Management Suite and how it enables business managers and analysts to easily design and manage process
The capabilities that make Oracle’s BPM solution more business-driven, flexible, and agile
The addition of adaptive case management and how it now enables users to manage unstructured processes, covering all possible process usage patterns and scenarios

Presenters:

Bruce Silver, BPM Industry Analyst and Author
Ajay Khanna, Director, Product Marketing, Oracle

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Avio Discusses Oracle’s Business Driven Process Management

December 27, 2013 Leave a comment

Dan Atwood of Avio discusses how Oracle BPM Suite empowers businesses users to design and improve processes and achieve higher visibility and efficiency. The Avio team also published a whitepaper: A Comparison of Pegasystems and Oracle BPM Suite PDF.