Adaptive Case Management Series by Mark Foster

Thanks to Mark Foster from the A-Team. He published a series of Adaptive Case Management articles:

• Case Management Part 1: An Introduction
• Case Management Part 2: Anatomy of a Project
• Case Management Part 3: Runtime Lifecycle of a Project

Case Management Part 1: An Introduction by Mark Foster
With the release of PS6 on 1st April, Case Management made its appearance. In this series of blogs Mark intend to

• introduce the concept of case management
• explain the anatomy of a case management project in BPM 11g
• explain the lifecycle of a typical case management project at runtime
• give pointers as to best practices in the design of a case management project

Case Management Part 1: An Introduction [Read More]

Case Management Part 2: Anatomy of a Project by Mark Foster

In Oracle BPM 11g PS6, BPM Studio (JDeveloper) is the design-time environment for Case Management. This blog entry will describe the make-up of a Case Management project in BPM Studio, stepping through all the terms and properties associated but will stop short of giving recommendations or best-practices, which will follow in a later blog entry.

BPM Studio: Case Management Project Read More.

Case Management Part 3: Runtime Lifecycle of a Project by Mark Foster

Now we understand what Case Management is and the anatomy of an Oracle BPM 11g PS6 Case Management project, we can look at the simplified lifecycle of a project at runtime, how the stakeholder interacts, what happens when a Case Activity is triggered, what happens when it ends etc.

Case Management Runtime Lifecycle Read More.

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ACM – Adaptive Case Management by Peter Paul

Adaptive case management (ACM) is also known as “dynamic case management”, is getting a lot of interest lately. BPM vendors identified this need while engaging with companies to manage existing business processes. And so ACM tools are emerging as complements to BPM. They provide a human-centric combination of process, content and collaboration to support knowledge workers to be more productive.

What is case management?

Case management is a way of organizing the work and activities in a company around a case instead of around a process or data. A Case is the coordination of multiple tasks – planned or unplanned – and associated content, towards a concrete objective or goal. Case oriented systems allow more flexibility and adaptability compared to process oriented solutions. Case oriented systems are better equipped to handle unstructured or less structured data compared to data oriented solutions.

Why would you need case management?

You would typically need ACM in a situation where you want activities to be managed, activities don’t have a fixed pre-determined sequence (there are unplanned parts), activities need access to content (both structured and unstructured data), and humans determine what need to happen while executing a process and/or need to interact with other experts (collaboration to solve the case).
Read the full article

SOA & BPM Partner Community

For regular information on Oracle SOA Suite become a member in the SOA & BPM Partner Community for registration please visit  www.oracle.com/goto/emea/soa (OPN account required) If you need support with your account please contact the Oracle Partner Business Center.

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