KPI Risk Assessment at bpmNext2013 – Manoj Das, Oracle

February 27, 2014 Leave a comment

imageIn many scenarios, such as in Call Center, business users want to be alerted if a KPI threshold has not yet been violated but is at risk because the KPI has been trending up. Oracle Business Process Management’s BAM Composer allows non-technical business users to create temporal BAM queries including trending measures. Through simple point-click selection in a browser window, BAM Composer automatically generates the complex CQL statement implementing the business query. It also supports creation of mashups combining strategic BI data with operational BAM data and external sources. – read more here.

 

SOA & BPM Partner Community

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Process Accelerators

February 26, 2014 2 Comments

 

Speed Time-to-Value of Your Business Process Management Implementations

Reach process excellence faster with end-to-end implementations of common business processes. Ready to use and extensible, Oracle Process Accelerators leverage best practices and domain knowledge and are available for free.

 

Industry: Financial Services

Oracle Process Accelerator

Products Used

Description

Financial Reports Approval (PDF)

Oracle BPM Suite and Oracle Business Activity Monitoring

Supports the end-to-end process to get from a draft set of figures to a validated and approved financial report, including investigation of possible issues and approval by analysts and by management.

Business Account Opening (PDF)

Oracle BPM Suite and Oracle Business Activity Monitoring

Enables financial services institutions to streamline their deposit account opening process for business customers. Moves a new customer application through the documentation review, identity verification, background checking, account opening, funding, and activation stages.

Loan Origination (PDF)

Oracle BPM Suite and Oracle Business Activity Monitoring

Pre-integrated extension to Siebel

Enables end-to-end automation of the loan origination process for a financial institution (retail banking) – from the creation of the financial application to the disbursement of the loan amount. Allows the bank to meet customer demands by enforcing fast and accurate loan origination processes, while maintaining enough flexibility to react to market changes.

Industry: Public Sector

Oracle Process Accelerator

Products Used

Description

Electronic Forms Management (PDF)

Oracle BPM Suite and Oracle Business Activity Monitoring

Provides the capability to quickly create new e-forms (using Web Forms) and their related approval process, and then to expose these forms for that they can be filled in, submitted (including attachments), reviewed, and approved.

Incident Reporting (PDF)

Oracle BPM Suite and Oracle Business Activity Monitoring

Enables incident reporting by citizens or officers (via mobile and web browser), and skill-based dispatching and resolution by case teams within public sector organizations.

Industry: Telecommunications

Oracle Process Accelerator

Products Used

Description

Mobile Data Offloading (PDF)

Oracle Event Processing and Oracle Business Activity Monitoring

Enables provides policy-based offloading of mobile data to alternate networks, such as Wi-Fi, that can be operated at lower cost. Handles extremely high volumes of spatial events and uses a set of rules to take action and change the state of devices (smartphones).

Horizontal Solutions

Oracle Process Accelerator

Products Used

Description

Employee Onboarding (PDF)

Oracle BPM Suite and Oracle Business Activity Monitoring

Pre-integrated extension to PeopleSoft

Provides an efficient, extensible, and comprehensive way to manage on boarding of new employees, inkling background checks and provisioning of resources.

Travel Request Management (PDF)

Oracle BPM Suite & Oracle BAM

Provides a process-driven solution for the travel request and approval process, from initial submission to final approval and notification.

Internal Service Request (PDF)

Oracle BPM Suite and Oracle Business Activity Monitoring

Enables automation and tracking of approval and execution of employee requests for services provided by fulfilling departments within organizations.

Document Routing and Approval (PDF)

Oracle BPM Suite

Enables end-to-end automation of the document routing and approval process – from initial submission to final disposition and notification

SOA & BPM Partner Community

For regular information on Oracle SOA Suite become a member in the SOA & BPM Partner Community for registration please visit www.oracle.com/goto/emea/soa (OPN account required) If you need support with your account please contact the Oracle Partner Business Center.

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Welcome to the BPM Assessment Discover if your company is lagging or leading due to BPM readiness

February 2, 2014 Leave a comment

Simply answer 15 multiple choice questions to find out and receive:

  • Your BPM Ratings

Your company’s overall and detailed BPM domain ratings

  • How You Compare to Your Competitors and Peers

Find out if your BPM implementation is leading or lagging

  • Customized Guidance to Advance Your BPM Strategy

Receive a customized report based on your answers to provide you next steps to transition your application infrastructure from "cost center" to competitive weapon Get your BPM assessment here.

SOA & BPM Partner Community

For regular information on Oracle SOA Suite become a member in the SOA & BPM Partner Community for registration please visit www.oracle.com/goto/emea/soa (OPN account required) If you need support with your account please contact the Oracle Partner Business Center.

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BPM Poster for BPM Suite by Dan Atwood from Avio

January 31, 2014 Leave a comment

Thanks to Dan Atwood and the Avio team for the excellent BPMN2.0 poster for BPM Suite!

You can immediately increase your value on Oracle BPM projects by downloading our BPMN for Oracle 11g poster that explains the meaning of each BPMN shape. You can download the poster here.

Further increase your value by attending one of the AVIO Academy Oracle BPM training courses for developers and business people – here.

 

SOA & BPM Partner Community

For regular information on Oracle SOA Suite become a member in the SOA & BPM Partner Community for registration please visit www.oracle.com/goto/emea/soa (OPN account required) If you need support with your account please contact the Oracle Partner Business Center.

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BPM Demo for Higher Education by Griffith Waite

January 30, 2014 Leave a comment

This short demo highlights how a typical Higher Education process of transfering a student from one course to another can be simplified, controlled and automated by Oracle’s BPM Suite. Watch the video here. For further details please contact Mark Simpson.

SOA & BPM Partner Community

For regular information on Oracle SOA Suite become a member in the SOA & BPM Partner Community for registration please visit www.oracle.com/goto/emea/soa (OPN account required) If you need support with your account please contact the Oracle Partner Business Center.

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Oracle Open World 2013 Case Management Smiers & Kitson

January 10, 2014 Leave a comment

There are a lot of informal end-to-end processes in organizations. These end-to-end processes are usually supported by scattered applications, email, spreadsheets and a lot of goodwill of the personnel involved. When compliance, regulations and/or customer demands are imposed on an organization, these end-to-end processes do not have the ability to comply with new demands due to lack of support from the current application landscape. In the financial, public and utilities market organizations are re-landscaping their existing application portfolio due to these higher compliance, regulations and customer demands. This often is not a huge transformation program, with a roadmap spanning over years.

Case management can help cross the bridge from the current landscape towards a landscape aimed at delivering these higher demands.  Oracle delivered Case management as part of their stack starting this year. This presentation deals with standardization of case design and how Oracle can support re-platforming in a gradual way.

SOA & BPM Partner Community

For regular information on Oracle SOA Suite become a member in the SOA & BPM Partner Community for registration please visit www.oracle.com/goto/emea/soa (OPN account required) If you need support with your account please contact the Oracle Partner Business Center.

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Oracle BPM 11g: Adaptive Case Management Quick Start Series

January 9, 2014 Leave a comment

This series of videos introduces Adaptive Case Management in Oracle BPM 11g.

SOA & BPM Partner Community

For regular information on Oracle SOA Suite become a member in the SOA & BPM Partner Community for registration please visit www.oracle.com/goto/emea/soa (OPN account required) If you need support with your account please contact the Oracle Partner Business Center.

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ACM Articles by Mark Foster from the A-Team

January 8, 2014 Leave a comment

Mark Foster from the A-team published a series of ACM articles:

SOA & BPM Partner Community

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BPM Suite 11.1.1.7 with Adaptive Case Management (ACM) User Interface available for download

December 31, 2013 1 Comment

imageLate present from Oracle to start in 2014. A new version of BPM Suite 11.1.1..7 with the Adaptive Case Management User Interfaces is available for download. To access the software please login to www.support.oracle.com and search for Patch 17767877: CASE UI IN WORKSPACE

The software is controlled availability. For partners with ACM opportunities we can make the software available. Please contact us via twitter www.twitter.com @soacommunty or raise a support request.

Send us your feedback at www.twitter.com @soacommunty #acm

Following steps are necessary to get it running:

  • Install patch p17014142_111170 via OPatch (for Oracle_SOA1 and oracle_common)
  • Install patch p17767877_111171 via OPatch (for Oracle_SOA1, oracle_common and JDev)
  • Install patch p14526899_1036 via Smart Update Utility
  • Install patch p14791221_1036 via Smart Update Utility

SOA & BPM Partner Community

For regular information on Oracle SOA Suite become a member in the SOA & BPM Partner Community for registration please visit www.oracle.com/goto/emea/soa (OPN account required) If you need support with your account please contact the Oracle Partner Business Center.

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Sample: BPM Organizational Chart

December 30, 2013 Leave a comment

The organization structure and user properties (for parametric roles) can be loaded/updated via APIs. APIs will give you an idea of how initial population could work from an external format.

Synchronization/updates would be more complex.

Document for APIs is here.

IBPMOrganizationService Provides APIs to access Organization Unit, Business Calendar, Busienss Holiday, Extended user Properties People query and BPM-Application Roles. This interface defines following methods:

  • Search Organizational entities
  • CRUD APIs for Organization Unit
  • CRUD APIs for Calendar Rules
  • CRUD APIs for Holiday Rules
  • Extended User Property APIs
  • People query execution APIh
  • AppRole Management APIs (Create/Delete/Grant etc)
  • CRUD APIs for Orgnizational entities association
  • Import and Export of Organizational entities
  • CRUDS APIs for LPG

Sample: BPM Organizational Chart – Example.

SOA & BPM Partner Community

For regular information on Oracle SOA Suite become a member in the SOA & BPM Partner Community for registration please visit www.oracle.com/goto/emea/soa (OPN account required) If you need support with your account please contact the Oracle Partner Business Center.

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