BPM and BPMN: A Concise Explanation by Mark Hearon

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If you are reading this blog post, chances are you noticed the title and thought, “At last, a concise explanation of BPM and BPMN.  This is going to be great!”  It is not likely (however possible) that we may both be sorry by the end of our time together.  Consuming my reader’s digest explanation of BPM and BPMN may be as challenging as distilling the subject into short form!

Am I crazy?  Absolutely.  Are you crazy?  That all depends on whether you just answered that question aloud for others in the office to hear.  Regardless, fear not; this former public educator has your back.  Also, if you happen to be researching BPM and BPMN for the first time, consider this post a primer for further exploration.  To delve deeper, feel free to drop your questions and comments below.  I would be happy to reply.

What is BPM?

Business process mapping exists as a way of visually representing the processes of an enterprise for analysis.  Such analysis can reveal patterns of inefficiency that cost corporations a fortune in lost time and opportunity.  BPM is a codified method for improving business processes leading to greater efficacy and profit.

The bottom line: business process mapping pictorially delineates how work is accomplished in an organization. 

What is BPMN?

Business process modeling notation (which when complete can appear as anything from a benign diagram to a Tim Burton impression of Charlotte’s Web) is the pictographic language utilized to achieve the aforementioned BPM task.  Although a process map may delineate a highly-sophisticated business procedure, it can also be used to reflect simple processes.  This requires that BPMN be a flexible method of notating business processes.  The end result is a language that is relatively limited in scope and easy to apprehend.  The following may be considered the four (4) basic “words” of the BPMN language. Read the complete article here.

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For regular information on Oracle SOA Suite become a member in the SOA & BPM Partner Community for registration please visit www.oracle.com/goto/emea/soa (OPN account required) If you need support with your account please contact the Oracle Partner Business Center.

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2 Minute Tech Tip: BPM Process Patterns using BPMN

Watch the tech tip with Dan Atwood here.

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SOA & BPM Partner Community

For regular information on Oracle SOA Suite become a member in the SOA & BPM Partner Community for registration please visit www.oracle.com/goto/emea/soa (OPN account required) If you need support with your account please contact the Oracle Partner Business Center.

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New case management functionalities in Oracle BPM Suite 11.1.1.7 by Danilo Schmiedel

Today I would like to highlight a nice feature of the newest Oracle BPM Suite Release. I am very happy that Oracle enriched the Suite with certain Case Management functionalities that fit into the existing Service Component Architecture (SCA). In the past month I already had the chance to play a bit with the beta software. With this post I would like to share some of my experiences.

Why Case Management?
Business Process Management becomes more and more important. With BPM Suite processes can be modeled, implemented, simulated and executed in a multi-user environment. There are also a lot of different reports available to monitor processes during runtime. We see in our projects, that this kind of automation is especially valuable for processes which are based on routine work. Some examples are “Hiring”, “Order-to-Cash”, “Order Management”, “Travel Request Management” and so on.

However – we also notice quite a high amount of processes, which are too complex and too flexible to model them in BPMN. We call it knowledge-intensive work. Of course if you have a lot of time you might be able to model almost everything but is it a benefit to have processes which are not readable anymore? How fast is your time-to-market? How easy is it to implement process changes? How can you support the job of the knowledge worker? Some typical domains with a high amount of knowledge-intensive work are Insurances, Banks, Healthcare, Civil Services and Government Agencies.

Let me try to explain the need of case management with our RYLC example. RYLC stands for “Rent your legacy car” and it was introduced in a series of articles as an overall solution example. The main target of RYLC was to explain concepts like service categories, loose coupling, canonical data model, service security and much more (see SOA Spezial magazine for details). The graphic below shows the complete End-to-End RYLC process in BPMN notation from receiving the request, selection of the car, checkout of the vehicle, returning it, creation of the invoice and cash clearance. I highlighted the checkin-part of the process, which covers the return of the car. It is based on an asynchronous message exchange pattern – the process execution stops until the checkin is completed or canceled. In this stage several things can happen.

BPMN Example – Rent your legacy car (RYLC)

The happy path of the process would be that everything goes well and the customer returns the car at the date that has been agreed during the reservation. The extension of the rental period can trigger other actions which are necessary to satisfy the customer. In worst-case the customer might have an accident or somebody steals the car. Read the full article here.

SOA & BPM Partner Community

For regular information on Oracle SOA Suite become a member in the SOA & BPM Partner Community for registration please visit www.oracle.com/goto/emea/soa (OPN account required) If you need support with your account please contact the Oracle Partner Business Center.

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BPMN2.0 Oracle notations poster from eaiesb

thanks to our partner eaiesb you can download a nice BPMN2.0 Oracle notations poster:

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You can also download the poster from slideshare

SOA & BPM Partner Community

For regular information on Oracle SOA Suite become a member in the SOA & BPM Partner Community for registration please visit  www.oracle.com/goto/emea/soa (OPN account required) If you need support with your account please contact the Oracle Partner Business Center.

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