BPM 11g PS6 brings us closer to the power of BPM! Jon Petter Hjulstad, e-vita as

imageBPM PS6 brings us closer to the power of BPM! One of the focus areas in this release is making it simpler for business people to draw the process, design input forms, test the process out in Process Player, to do simulations – all in a web interface. All this will give IT a better base for further refinement – the result will be fewer iterations before the process is ready to deploy. The other thing I am looking forward to is OEP PS6 – The NoSQL-integration will be very useful! Jon Petter Hjulstad, e-vita as

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Read all first impressions from our BPM experts here & Download BPM PS6 here

Which partner to choose for your BPM Implementation?

You are looking for an partner who has successfully implemented BPM Suite 11g? Who has trained and certified experts? Make sure you choose an “Oracle Unified BPM Suite 11g Specialized Partner”! Oracle BPM Suite 11g Specialized partners who implemented BPM Suite 11g successfully and trained and certified their consultants. You can find your local Specialized partner at http://www.solutions.oracle.com/

SOA & BPM Partner Community

For regular information on Oracle SOA Suite become a member in the SOA & BPM Partner Community for registration please visit www.oracle.com/goto/emea/soa (OPN account required) If you need support with your account please contact the Oracle Partner Business Center.

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Using the MetaData Services (MDS) in a SOA environment by Robert van Molken

It has been almost a year since my last post about the metadata services. I talked about how-to set up a File-based MDS and DB-based MDS. This post talks about the usage of the files, placed in the MDS, in the different components available in a SOA composite. If the MDS is a new thing for you then I advise to read my previous about this subject first.

You can spot the presence of a file that is a reference to the MDS if it uses the oramds: URI annotation. Files are no longer referenced to a hardcoded or relative file path.

To start using you’re MDS that you have set up we will create a new SOA application. Let call the application WorkflowSOAapp and create a SOA project and call it WebformService.

Use MDS resources for exposed services

After creating the new SOA project it will open the composite editor automatically. Exposed services are always created in the left swim lane. Because this project deals with a WSDL resource to expose a webservice, a Web Service component is first dragged to the left swim lane.

Create exposed service

Drag Web Service Component to left swimlane

A dialog “Create Web Service” will open. Give the service a good name, preferred the same as the name in the WSDL (e.g. WebFormService). The next thing to do is to choose the WSDL URL. Click on the document jdev_document_iconicon at the right side of the WSDL URL input to find an existing WSDL. Read the full article here & Read part II here.

SOA & BPM Partner Community

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BPM 11g PS6 is another milestone for closing the gap between the business and IT in the domains of collaboration and ease of use – Richard Schaller, [ipt]

image[ipt] is pleased to see that Oracle added compelling new features to the new release of the Oracle BPM Suite. This release is another milestone for closing the gap between the business and IT in the domains of collaboration and ease of use. The new Web Form feature will allow business users to see how the human task form will look like during the design workshops. The web-based process player enables business analysts to simulate, test and validate the processes in order to ensure that business needs are fulfilled.

[ipt] is convinced that these two features will significantly reduce the development life cycle and create solutions of higher quality. The adaptive case management solution will put skilled end users in the position to decide which steps they will have to take next in the process based on the current contextual information. This is a common requirement in the public insurance and health sector. Richard Schaller, [ipt] Innovation Process Technology AG

Innovation Process Technology AG

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Read all first impressions from our BPM experts here & Download BPM PS6 here

Which partner to choose for your BPM Implementation?

You are looking for an partner who has successfully implemented BPM Suite 11g? Who has trained and certified experts? Make sure you choose an “Oracle Unified BPM Suite 11g Specialized Partner”! Oracle BPM Suite 11g Specialized partners who implemented BPM Suite 11g successfully and trained and certified their consultants. You can find your local Specialized partner at http://www.solutions.oracle.com/

SOA & BPM Partner Community

For regular information on Oracle SOA Suite become a member in the SOA & BPM Partner Community for registration please visit www.oracle.com/goto/emea/soa (OPN account required) If you need support with your account please contact the Oracle Partner Business Center.

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Do You Know the Risk of Shadow Processes? By Ajay Khanna

In order to do business, companies need to buy and develop many applications. These applications help companies perform various functions. Usually, employees may need to access multiple applications to perform an end-to-end function or what we call a business process.

Take, for example, Order Management. In order to take and complete an order, you may need to access CRM system, Inventory Management, Fulfillment, Shipping and Accounting systems. Most of the times these applications are standalone or at best have point-to-point integration. There may be many activities that you need to perform while processing an order that may not be covered with any of these applications. These activities are called process whitespaces, the steps that are not covered with any of your applications. Usually such activities are performed using emails, phone calls, memos, exchanging spreadsheets etc. These are the shadow processes in your organization – the undocumented, unaudited, non-traceable activities. So where is the problem, you may ask. Problem is that these manual activities cause inefficiency in the organization. In the example above, you may not have visibility into the status of an order at any given point in time, and you’ll tend to run business using dated reports. If a customer calls in to check order status, your employees have to access multiple systems to provide that information to the customer. This leads to waste as well as leads to employees taking decisions based on outdated or incomplete information.

In some cases, your company may also be exposed to compliance risks for not having traceability for all required activities. Using manual procedures means that your compliance and audit costs go high, hitting your bottom line and exposing your company and employees to fines or penalties.

One of the key values of BPM is to fill these process whitespaces and make your business more efficient. The idea is not to replace your existing systems or applications. The idea is to leverage your applications (CRM, ERP, SCM) and define an end-to-end efficient process that fills the whitespaces. Let the applications do what they are best at. Do not make unnatural customizations to COTS applications to fit your processes. Use BPM to bring application together and create custom processes. Any activity that is performed in BPM based application is auditable, efficient and enhances visibility across your business. Check out this demo that talks about using BPM to create efficient processes on top of your applications. Read the full article here.

SOA & BPM Partner Community

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Oracle Fusion UX Design Patterns and Tools for the Cloud Crowd by Ultan O’Broin

The Oracle Fusion Applications User Experience Design Patterns and Guidelines are out-of-the-box, developer productivity enablers. As ready-made, yet flexible, usability solutions, the patterns are easily applied when building Fusion applications and UI integrations in the cloud with the Oracle toolkit.

Design patterns as reusable solutions to common problems when designing are all around us. Keen to tell this story in new ways, I was inspired by an Engine Yard “Cloud Out Loud | Ruby“ podcast mention of knitting patterns on GitHub.

I assigned my partner a proof of concept project for one such knitting pattern in the cloud. The pattern was quickly applied, and reflecting pattern ideas of content and skin neutrality, I soon took delivery of “HCM” and “CRM”, two little knitted aliens. Concept proven!

Knitted aliens. Proving the design pattern concept.

Knitted aliens brought to life from a pattern in the cloud. I used this story at a SAMBA UX outreach workshop in Amsterdam earlier this month.

Our UX design patterns have been proven in usability labs, in offices, and on the street, with real users, real tasks, and real apps. We’ve done the thinking and testing so that builders of Fusion apps cloud solutions don’t have to. To get your hands on UX design patterns for use across the Fusion apps suite (not just HCM and CRM), go to the Usable Apps website “For Developers” section. Read the full article here.

SOA & BPM Partner Community

For regular information on Oracle SOA Suite become a member in the SOA & BPM Partner Community for registration please visit www.oracle.com/goto/emea/soa (OPN account required) If you need support with your account please contact the Oracle Partner Business Center.

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BPM 11g PS6 the support for Adaptive Case Management that Oracle has added to Oracle BPM Suite in this latest release means a breakthrough – Lucas Jellema, Amis

“Depending on the industry, organization and type of business process and its actors, a process can be iron clad and straightforward to capture in a BPMN definition. However, in many environments, the business process – or part of the process – is not fixed. Which steps are to be executed and in which order: it depends on the situation. Typically a an experienced professional makes the call as to how to proceed through the process – using predefined process activities and sub-process. This type of business process is indicated with the term ‘case imagemanagement’. The role of BPM and the BPM engine is somewhat different because in this approach each process instance can be in part a predefined flow and in part a sequence of activities determined by a knowledge worker or even by (real time decisions based on actions from) consumers. The support for Adaptive Case Management that Oracle has added to Oracle BPM Suite in this latest release means a breakthrough in the support for (partially) unstructured business processes. AMIS is very keen on using this feature for a wide range of organizations structuring, streamlining and optimizing their business processes.”

“The BPM Process Composer brings business users and analysts closer together with designers and developers of BPM processes. The browser based user interface of Process Composer shows the same information that the technical specialists work on. With the latest release of Oracle BPM 11g, the Process Composer allows users to simulate a business process – even before it has been fully implemented – in order to find bottlenecks and discover optimization opportunities. Improvements to the process – documentation, annotations as well as real process enhancements – can be made through the Process Composer. Two new features are especially interesting to AMIS and our customers: The new Process Player option allows users to validate, test and playback the business process in an easy way within the composer. Note that all process activities need not have been implemented yet to already play the process, ensuring that its design meets the business and customer needs. The new WebForms option in Process Composer allows the creation of simple and effective user interfaces for human tasks in the business process that do not require rich and complex pages leveraging data from backend data sources. This feature will facilitate the rapid prototyping of business processes including human-process interactions for example for quick decisions.” Lucas Jellema, Amis

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Read all first impressions from our BPM experts here & Download BPM PS6 here

Which partner to choose for your BPM Implementation?

You are looking for an partner who has successfully implemented BPM Suite 11g? Who has trained and certified experts? Make sure you choose an “Oracle Unified BPM Suite 11g Specialized Partner”! Oracle BPM Suite 11g Specialized partners who implemented BPM Suite 11g successfully and trained and certified their consultants. You can find your local Specialized partner at http://www.solutions.oracle.com/

SOA & BPM Partner Community

For regular information on Oracle SOA Suite become a member in the SOA & BPM Partner Community for registration please visit www.oracle.com/goto/emea/soa (OPN account required) If you need support with your account please contact the Oracle Partner Business Center.

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Marketing Services for Specialized partners

Thanks for your investment in Specialization, therefore we would like to make sure that you benefit from our services:

SOA & BPM Partner Community

For regular information on Oracle SOA Suite become a member in the SOA & BPM Partner Community for registration please visit www.oracle.com/goto/emea/soa (OPN account required) If you need support with your account please contact the Oracle Partner Business Center.

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BPM 11g PS6, this is not a small incremental release but a big step for BPM technology at Oracle – Mark Simpson, Griffiths Waite

imageGriffiths Waite are delighted with the improvements in BPM 11gPS6, this is not a small incremental release but a big step for BPM technology at Oracle. The BPM Product Management team have really listened to feedback with the introduction of Case Management activities, improved business modelling experience, a design environment that allows the modeller to play the process in a simulated context and a better way to build simple web forms. In addition to these major enhancements, Oracle have also rolled out a large number of smaller improvements that fill gaps and bring increased functionality in comparison to other BPM tools; such as better working calendar functionality, more complete api’s, an improve d user workspace and better support for business users to define their BPM data. When you add this to the already mature and stable integration to SOA Suite, we have an impressive end to end suite for process and service design and execution which has had a huge focus placed on usability for designers, developers and end users based on partner and customer feedback. Mark Simpson, Griffiths Waite

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Read all first impressions from our BPM experts here & Download BPM PS6 here

Which partner to choose for your BPM Implementation?

You are looking for an partner who has successfully implemented BPM Suite 11g? Who has trained and certified experts? Make sure you choose an “Oracle Unified BPM Suite 11g Specialized Partner”! Oracle BPM Suite 11g Specialized partners who implemented BPM Suite 11g successfully and trained and certified their consultants. You can find your local Specialized partner at http://www.solutions.oracle.com/

SOA & BPM Partner Community

For regular information on Oracle SOA Suite become a member in the SOA & BPM Partner Community for registration please visit www.oracle.com/goto/emea/soa (OPN account required) If you need support with your account please contact the Oracle Partner Business Center.

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Process Accelerators What’s New in the February 2013 Release (11.1.1.6.3)

This new PA release includes Previews for Employee Onboarding (EOB) and of Business Account Opening (BAclip_image002O), as well as customer-driven updates to all existing PAs. Also, a new Installer now supports the installation process.

PA previews showcase functionality that Oracle BPM customers and prospects can explore, thus matching their requirements to upcoming PAs:

  • The new Business Account Opening (BAO) preview enables financial services providers to streamline the deposit account opening process for small and medium size businesses. It provides sample customer facing web pages with a guided user interface for entering and submitting a new product application, including services selection, document submission, and funding details. BAO moves the application through the documentation review, identity verification, background checking, account opening, funding, and activation stages. A BAM operational dashboard is also available as part of this preview.
  • The new Employee Onboarding (EOB) preview enables the provisioning process required to make new hires productive when they arrive at their first day of work. The process scope of the EOB preview includes a new hire acceptance of an offer; a hiring manager provisioning using templates of services mapped to job. Services such as office assignment and IT system provisioning, are then provisioned by the Internal Service Request (ISR) PA. The hiring manager can track the status of that request including escalations to meet the hiring date requirements.

All existing PA have been enhanced for this release. Major improvements include:

  • Travel Request Management has new cost elements, Departure and Destination locations, driven by maintainable tables, providing more accurate travel analysis and auditing. These improvements have been driven by customer requirements, including those driven by the extended deployment footprint within Oracle.
  • More out-of-the-box configuration has been added to Document Routing and Approval, to match approval patterns in use at different organizations.
  • Public Sector Incident Reporting has been enhanced with mobile application skins for iPhone, Android, and Blackberry, Web Center integration for enhanced collaboration between case workers, Geospatial Search and proximity calculation capability for more effective map based incident pattern analysis, and NIEM reporting.
  • Enhancements to the Financial Services Loan Origination (FSLO) PA include selection of preferred notification policies by loan applicants, a dynamically generated checklist to simplify the document collection process by a loan officer, and optional electronic acceptance of loan agreements.

Additional new BPM papers

At our SOA Community Workspace (SOA Community membership required) you can find much more information about BPM Process Accelerators.

SOA & BPM Partner Community

For regular information on Oracle SOA Suite become a member in the SOA & BPM Partner Community for registration please visit www.oracle.com/goto/emea/soa (OPN account required) If you need support with your account please contact the Oracle Partner Business Center.

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New Directions with Business-Driven Business Process Management–Webcast April 17th 2013

Webcast Date & Time April 17, 2013 10 a.m. PT / 1 p.m. ET
Join Kris Nelson of Thomson Reuters and Oracle experts to learn how the next generation of Oracle BPM Suite offers many new business advantages including ways to:

  • Empower your business with enhanced modeling and simulation capabilities
  • Manage unstructured processes and provide rich customer experiences with adaptive
    case management
  • Create solutions quickly with Oracle’s process accelerator, which provides prebuilt processes with industry best practices
    Presenters:

    Amit Zavery, Vice President
    Product Management and Product Development,
    Oracle

    Manoj Das, Vice President
    Product Management,
    Oracle

    Kris Nelson, Director
    Workflow and Content Preparation Systems,
    Thomson Reuters

Register here for the webcast

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SOA & BPM Partner Community

For regular information on Oracle SOA Suite become a member in the SOA & BPM Partner Community for registration please visit  www.oracle.com/goto/emea/soa (OPN account required) If you need support with your account please contact the Oracle Partner Business Center.

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