Invoking ACM from a Web Service by Aaron Dolan

Invoking Oracle ACM from a web service call is not difficult but unfortunately is also not well documented.  I know … you’re shocked.

To explain this as simply as possible, let’s use a Loan Origination process as a prototypical ACM example to review the high-level steps.

In this 11g process example, we’re invoking ACM from a CRM system via a web service call.  The web service will invoke a BPEL process which does the following:

• Creates the initial record in the application database
• Creates the ACM payload object
• Invokes the ACM startCase service

When you first see the request schema for the ACM startCase service, it can be intimidating because of its size.  The good news is that the vast majority of this schema is entirely optional.

The unfortunate thing is that a few of the optional elements actually are NOT optional.  The following is what you really need:

The caseHeader element only requires one child element, the ecmFolder, which must as least be present — even if it is empty (as shown in this example). Read the complete article here.

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PCS 16.4.5 New Features incl. Quickstart Masters, Automated Archive & Purge, REST connectors… by Niall Commiskey

Lots of great new features, just in time for the Holiday Season.
Thanks to my colleague Kathryn L.
I will be adding to this post over time, so, currently, it is not an exhaustive list.

1. Ability to see Conversations in Tracking

Note: the second icon on the right, under the docs icon.

2. Quickstart Master new functionality

For those of you who have yet to meet a Quickstart Master – here’s a quick intro.

I take an existing process and convert it to a Quickstart Master. Read the complete article here.

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Templating in Process Cloud Service by Antonis Antoniou

Oracle Process Cloud Service released a new capability in the space of re-usability and templating called "QuickStart Master", a way to streamline application and process development by promoting your own applications as templates.

This feature is build on top of the existing QuickStart Apps capability, a very nice feature which part part of the very first release of Oracle PCS.
So let’s see how you can create a very simple application in Oracle Process Cloud Service and how you can promote it as a QuickStart app.
Create a new application in Oracle Process Cloud Service, give it a name and file it under a space (I’ve named it "Travel Request Application" under a custom space called "aantoniou").

Create also a sample process. For simplicity purposes I’ve created a process using the "Form" pattern and named it "TravelRequestProcess".Read the complete article here.

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Process Cloud Service: new features! By Lykle Thijssen

During Oracle Open World 2016, the latest release of Oracle Process Cloud Service got presented. The product has been making huge progress in all aspects, so here’s an overview of all the new and improved features.

Oracle Process Cloud Service

For those of you unfamiliar with the product: Oracle Process Cloud Service (PCS) is Oracle’s BPM solution for the cloud. While development on Oracle BPM Suite has pretty much come to an end, Oracle Process Cloud Service is the way forward and the platform for all new features related to Business Process Management. This meant that the product that was originally positioned as BPM for the citizen developer had to improve and mature to a full-blown BPM solution. It needs to support long running processes, improve its integration strategy and support case management, to mention some important subjects. While case management is not there yet, it will certainly come to Oracle Process Cloud Service and many other features are already there with the latest release.

Modelling Processes

As it used to be, modelling processes is done in the browser. This makes it easy for business and IT to collaborate on processes, because you only need an internet connection to get access. No need for development tools, code repositories and a powerful work station to get started. The main improvement in the process modelling is that Oracle has abandoned the usage of Flash. This makes the process modeller faster and easier to use, creating a far more pleasant and performant development experience.

Selecting integrations

When creating a Service Call, whether it’s synchronous or asynchronous, you can now select an Integration from Oracle Integration Cloud Service. Obviously, this is much more practical than dealing with WSDL imports and all the technical stuff related to that, but it also has a bigger meaning. It’s clearly showing that Integration Cloud Service has been strategically positioned as the way to go for process integrations. It’s putting the technical know-how of integration where it belongs, so you will no longer feel tempted to take that kind of complexity into a business process. Therefore, I strongly recommend following this approach as suggested by Oracle, instead of trying to work out your own integrations in PCS. Use these products for their purpose. Read the complete article here.

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