Oracle SOA | PaaS Community Blog

Case Management In-Depth: Cases & Case Activities Part 2 – Case Rules by Mark Foster

November 21, 2013 Leave a comment

In the previous blog entry we started to look at case artefacts, specifically case activities and how we should design these at the correct level of granularity.

In this entry we’ll look at case rules, the “glue” that connects case artefacts together at the level of the case.

Case Artefacts & Case Rules

As of PS6, the design-time for Case Management inside Business Process Management Studio has no “holistic” view of the case and its artefacts, however this is planned for a future release. In the absence of this I’ve been trying to understand how it would be possible to visualize everything that makes up a case and how these things are interrelated.

A Mind Mapping Approach

My colleagues Prasen Palvankar & Ravi Rangaswamy came up with a neat use of mind-mapping to show the case & its relationships.

… I find this great for understanding the questions that need to be asked in the design of a case from within Business Process Management Studio…”who are the stakeholders”, “what are the case activities”, “which documents can be attached to the case” etc. but from this I could still not immediately grasp what my case looked like and the relationship between the artefacts. Read the full article here.

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For regular information on Oracle SOA Suite become a member in the SOA & BPM Partner Community for registration please visit www.oracle.com/goto/emea/soa (OPN account required) If you need support with your account please contact the Oracle Partner Business Center.

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Adaptive Case Management (ACM) Webcast with Bruce Silver on-demand

November 20, 2013 Leave a comment

Thank you for attending Oracle’s live webcast “An Analyst’s Take on Business-Driven Business Process Management for Case Management” featuring leading Business Process Management Industry Analyst Bruce Silver.

To view the webcast on-demand click here.

Where do you stand in reaching Business Process Management maturity? And how do you compare with your competitors? It used to be difficult to find out, but not anymore.
Take this quick and easy online Business Process Management maturity assessment to receive your complimentary, customized report that breaks down your Business Process Management maturity in domains such as business strategy, architecture, and governance. Click here to take your Oracle Business Process Management Assessment today.

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SOA, Cloud and Service Technology Symposium podcast series

November 19, 2013 Leave a comment

Not sure yet if you attend the SOA, Cloud and Service Technology Symposium? Here are some reasons.

Podcast Feature: An Interview with Jürgen Kress, Oracle

Do you want to attend the SOA; Cloud and Service Technology Symposium December 4-5th 2013 in Mexico? Please feel free to use the promotional code “Q14CB324” for a 50% discount.

Do you want to meet the Oracle team at the conference? Please send us a message on twitter @soacommunity.

Do you want to network at the conference? Please use the #soacommunity. For details and registrations please visit the conference website.

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BPM Process Accelerators learn how to use them successful

November 19, 2013 1 Comment

Want to learn more about Business Process Management Process Accelerators a great solution to demo Business Process Management and jumpstart your Business Process Management project – attend the online on-demand trainings:

Process Accelerators 1 – Selling the Value
Process Accelerators 2 – How to Demo
Process Accelerators 3 – PA Structure and Best Practices
Process Accelerators 4 – Extending for Customers

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Oracle Fusion Applications User Experience Seminar December 5, 2013 Oracle Office Manchester

November 18, 2013 Leave a comment

You are invited to attend: “Oracle Fusion Applications User Experience Seminar”

This is a one-day seminar about Oracle’s user experience investment in Fusion Applications.

The Oracle Fusion Applications User Experience Seminar for OPN members provides knowledge about the Oracle Fusion Applications User Experience through discussion, demonstration, and “hands-on” activities. Learn how simplicity, mobility, and extensibility are driving the applications user experience strategy at Oracle. See how easy it is to create simple, powerful user experiences with the ability to tailor Oracle applications in the cloud. Discuss mobile trends, gamification, new ways to visualize information, consumer-like experiences, and how to create applications that require a light touch and zero training. Attendees will be prepared to achieve Oracle Fusion Applications UX Specialist status.

Time	Topic	Presenter/ Leader
8:00-9:00 a.m.	Breakfast and networking	Ultan O’Broin, Misha Vaughan
9:00-9:45 a.m.	Apps UX Overview and Fusion Main Messages	Misha Vaughan
9:45-10:30 a.m.	How to demo the Fusion User Experience: From Desktop UI to the Simplified UI	Ultan O’Broin
10:30-10:45 a.m.	Break
10:45-11:15 a.m.	Pitch-Back: Two volunteers selected to pitch back to the group on the morning’s content	Ultan O’Broin, Misha Vaughan
11:15-12:00 p.m.	Roadmap: What’s Next in Fusion Applications UX: Release 7 and more	Killian Evers
12:00-1:30 p.m.	Lunch and lab tour video	Ultan O’Broin
1:30-2:45 p.m.	Tailoring Fusion Apps UX (for the Business Analyst): Composers for Desktop and Simplified UI	Killian Evers
2:45-3:00 p.m.	Break
3:00-4:15 p.m.	Tailoring Fusion Apps UX (for the developer): Design Principles to Desktop & Mobile Design Patterns	Ultan O’Broin
4:15-4:45 p.m.	Tailoring Questions: What does this all mean?	Killian Evers, Ultan O’Broin
4:45-5:00 p.m.	Wrap-Up	Ultan O’Broin, Misha Vaughan

Killian Evers

Killian Evers, Senior Director, User Experience Architecture, focuses on customization and extensibility features for Oracle Fusion Applications. Previously, she worked as a product manager for the EBS Core Components, EBS Security, Territory Manager, Order Capture, Sales and Marketing product families. She is adept at understanding and defining functional and technical architectures for the application suite. Killian has a master’s degree in International Politics with a concentration in computer science/modeling and statistics.

Ultan O’Broin

Ultan O’Broin, Director, Oracle Applications User Experience, has worked in Oracle E-Business Suite and Oracle Fusion Applications development in the U.S. and EMEA since 1996. He is a passionate evangelist for applications user experience, communicating usability methods and best-practices to the Oracle application development community and to customers and partners worldwide. Special interests are user experience design patterns, developer productivity, and the impact of Bring Your Own Device (BYOD) on the enterprise. Follow Ultan’s blog at: https://blogs.oracle.com/usableapps/ or on Twitter: @ultan or @usableapps.

Misha Vaughan, Host

Misha Vaughan, Director, Communications & Outreach team in the Oracle Applications User Experience group, spearheads outreach to customers, thought-leaders in the Oracle sales organization, the Oracle Partner ecosystem, and Oracle key influencers and bloggers. Misha leads outreach and education initiatives for the Oracle Applications User Experience (OAUX) program, which includes the Fusion User Experience Advocates program and the Applications User Experience Sales Ambassador (SAMBA) Program. In the past, she led a next-generation user interface technology team, as well as a cross-acquisition (PeopleSoft, JD Edwards, Siebel, Oracle) user experience team that defined all of the user research methodologies for Oracle Fusion Applications. Follow her at https://blogs.oracle.com/vox or on Twitter: @mishavaughan.

Details at our registration page

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BAM Adapter Batching Deep Dive by Pete Want

November 18, 2013 Leave a comment

In the real business scenario of integrating SOA/AIA applications with Oracle Business Activity Monitoring (BAM), one common requirement is that such integration should not impact the operations of business systems running on SOA/AIA in terms of high availability and performance. To achieve this goal, one option is to use BAM Adapter or BAM Sensor Actions with Batching enabled. This article explains how batching works in Oracle BAM Adapter.

Why You Need Batching?

When talking about batching, the first impression you may have is that you put a set of data into a package or a batch, and send it across for processing as a whole. In the BAM Adapter context, batching not only allows a group of XML payloads to be sent to the BAM Server side, but also changes the behavior of a synchronous invocation to BAM Server API to Async.
In mission critical applications, the preferred approach to integrate Oracle BAM with live data feed is using the Fire and Forget Message Exchange Pattern (MEP). Fire and Forget MEP has two major benefits compared to synchronous integration pattern:

High Performance – Threads invoking BAM Adapter APIs are not blocked by down stream operations. Thus the slow execution of down stream code should not impact the performance of the core business system.
High Availability – The failures including application failure such as errors due to invalid payload, and system failures such as system outage due to maintenance, will not impact the normal operations of the main system. For example, in the Order to Cash (O2C) flow of AIA Communication PIPs, data integration between AIA and BAM should be in an asynchronous manner, thus, failures and outage of BAM will not impact AIA operations.

When Oracle BAM Adapter or BAM Sensor Actions is used, you should always enable batching to leverage the Fire and Forget MEP. In the next section, you will see how BAM Adapter works with batching enabled.

How Batching Works?

Oracle BAM Adapter is a JCA compliant adapter that primarily converts Oracle BAM operations (Insert, Upsert, Update, and Delete) into the standard Web Services Interface described by WSDL.

By default, BAM Adapter operates in a synchronous manner as shown in the following diagram.
Read the full article here.

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Adaptive Case Management Webcast November 25, 2013

November 17, 2013 Leave a comment

@ 15:00 (UTC/GMT +1 Hour) 90 Minutes Register Now!

Who should attend?

SOA/Java implementers
Oracle Workflow implementers
EAI and BPM consultants
ERP Practitioners
Industry Solution Architects

With BPM processes that are well defined, the business can track and manage processes that require action according to a strictly defined process. However, some processes are not defined ahead of time and instead require a knowledge worker to take a path according to what happens as the case evolves. For this Adaptive Case Management is needed.

In this eSeminar you will learn how Adaptive Case Management from Oracle will help your customers manage these unstructured processes and provide a richer experience to their knowledge workers and consumers. Integrated with Oracle Real-Time Decisions, Adaptive Case Management helps users make better informed decisions to solve uncommon issues with high confidence. With the additional Adaptive Case Management support, Oracle BPM Suite covers the process patterns and usage scenarios that enterprises need today and in the future.

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AppAdvantage IT Leader Program

November 16, 2013 3 Comments

The IT Leader program is aimed at building an Oracle AppAdvantage executive leader community. Participation is by-invitation only and open to executives at customer organizations that are leading business transformation in their organizations by using Oracle Fusion Middleware solutions with Oracle Applications. The program will drive thought leadership and provide networking & discussion forums.

As part of this program, we will set up some time for Rick Beers (Senior Director, Product Management at Oracle and an IT leader himself) to visit customer offices for a strategy briefing. We’d also use the opportunity to record a video documentary between the customer and Rick on the business, economic and organizational impact of Oracle AppAdvantage (the value achieved in using Oracle Fusion Middleware with Oracle Applications). This documentary-style piece will highlight the company’s investment in innovation and technology’s impact on Enterprise Applications architectures, business process excellence, organizational structures and competitiveness. Rather than a self-serving video, the idea is to build a documentary style piece that can be used by both Oracle and the customer to showcase thought leadership, innovation and serve as an example of a business transformation/platform modernization success story.

Please nominate your customers for this program today.

For more information on Oracle AppAdvantage: Visit the page on oracle.com.

Read whitepaper: IT-Business Alignment: Why We Stumble and the Path Forward.

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SOA Suite Cloud Integrations by Rajesh Raheja

November 15, 2013 Leave a comment

How to do hybrid cloud integration using Oracle SOA Suite.

Cloud Integration Episode 1: Five Considerations for Cloud Integrations
Cloud Integration Episode 2: Connecting with Oracle RightNow CX Cloud Service using Oracle SOA Suite Demo showing step-by-step integration with the Oracle RightNow Cloud Service using Oracle SOA Suite – an example of a hybrid cloud integration
Salesforce com integration using Oracle SOA suite Part 1
Salesforce com integration using Oracle SOA suite Part 2
Watch the videos here

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Remove data in Oracle MDS by Danilo Schmiedel

November 14, 2013 Leave a comment

The two main database schemas in the Oracle SOA Suite datab ase repository are: <PREFIX>_SOAINFRA and <PREFIX>_MDS. Composite instance and runtime information are stored in the SOAINFRA schema. Commonly used metadata like WSDLs, XSDs, rules, fault policies, etc. as well as composite deployments are stored within the MDS schema.
With every deployment / import of the metadata artifacts a new document version will be created in the MDS. This means that re-importing an updated WSDL-file into the MDS does not delete the previous version of the document. Furthermore we sometimes need to remove unnecessary and unwanted files from the repository. If this is not considered you might end in problems like below: Read the full article here.