Collecting diagnostic information for BPM by Mark Nelson

From time to time, you may experience some kind of issue in your BPM environment. Issues could be caused by a wide variety of reasons – changes to the environment, the pattern of load on the environment, product defects, bad process design, insufficient resources allocated to the environment, network instability – just to name a few! bpmdiag1

When something goes wrong, it is important to know how to collect the diagnostic information that will be needed to analyse the problem, work out the root cause, and come up with a resolution. In some cases, you may be able to do this analysis yourself. In other cases you may need to involve specialists like network engineers, directory administrators, or Oracle Support, for example. Read the full article here.

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About Jürgen Kress
As a middleware expert Jürgen works at Oracle EMEA Alliances and Channels, responsible for Oracle’s EMEA Fusion Middleware partner business. He is the founder of the Oracle SOA & BPM and the WebLogic Partner Communities and the global Oracle Partner Advisory Councils. With more than 5000 members from all over the world the Middleware Partner Community is the most successful and active community at Oracle. Jürgen manages the community with monthly newsletters, webcasts and conferences. He hosts his annual Fusion Middleware Partner Community Forums and the Fusion Middleware Summer Camps, where more than 200 partners get product updates, roadmap insights and hands-on trainings. Supplemented by many web 2.0 tools like twitter, discussion forums, online communities, blogs and wikis. For the SOA & Cloud Symposium by Thomas Erl, Jürgen is a member of the steering board. He is also a frequent speaker at conferences like the SOA & BPM Integration Days, JAX, UKOUG, OUGN, or OOP.

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