Detect, Analyze, Act – Fast! by Ajay Khanna

In fast changing business environment, it becomes crucial to identify business opportunities and business issues as soon as possible. If identified at the right time, business managers can address issues before they escalate to serious problems and can take advantage of the new opportunities before the competition does. Moreover, they have to be efficient to do this at the right cost.
Success depends on how responsive organization is to emerging events and changing environment. These events can be customer issues, competition moves, changes in regulations, or changes in company policies.

In order to be responsive in such situations, organizations need to first identify and track these situations. They can do that via business activity monitoring (BAM) and complex event processing (CEP). A unified monitoring dashboard helps put together a comprehensive picture of the situation in hand and provides deep insight to take proper actions. With CEP, businesses can connect all the relevant events, detect event patterns and take immediate actions using Business Process Management system.

So to be responsive we need:

Real-Time Visibility with Business Activity Monitoring
You can use BAM technology to monitor progress, track performance, meet service-level agreements (SLAs), manage exceptions, and issue alerts to an employee or application when a process is not functioning properly – all in real time. A unified monitoring dashboard helps you maintain a complete picture of each situation so you can take action effectively. BAM works hand in hand with BPM software to discover the significant activities that drive business success.

Real-Time Sense and Respond
An event-driven BPM solution enables each step in a business process to be informed not only by the previous step, but also by any other step, data, and pattern of behavior deemed relevant to that step. This gives the company the ability to “sense and respond.” You can describe interesting event patterns and event correlations and monitor the business in real-time. Whenever a pre-defined pattern emerges you can take actions like raising alerts, notifications, or kicking off another business process.

This synergy possible by integrating activity monitoring, event processing, and BPM makes it possible for managers to keep a finger on the pulse of their business. Business managers can now respond to customers faster, respond to competition faster, reduce fraud and do more cross-selling.

Read more about being responsive in the whitepaper “The Instantly Responsive Enterprise: Integrating BPM and Complex Event Processing” in BPM Resource Kit.

SOA & BPM Partner Community

For regular information on Oracle SOA Suite become a member in the SOA & BPM Partner Community for registration please visit www.oracle.com/goto/emea/soa (OPN account required) If you need support with your account please contact the Oracle Partner Business Center.

Blog Twitter LinkedIn image[7][2][2][2] Facebook clip_image002[8][4][2][2][2] Wiki Mix Forum

About Jürgen Kress
As a middleware expert Jürgen works at Oracle EMEA Alliances and Channels, responsible for Oracle’s EMEA Fusion Middleware partner business. He is the founder of the Oracle SOA & BPM and the WebLogic Partner Communities and the global Oracle Partner Advisory Councils. With more than 5000 members from all over the world the Middleware Partner Community is the most successful and active community at Oracle. Jürgen manages the community with monthly newsletters, webcasts and conferences. He hosts his annual Fusion Middleware Partner Community Forums and the Fusion Middleware Summer Camps, where more than 200 partners get product updates, roadmap insights and hands-on trainings. Supplemented by many web 2.0 tools like twitter, discussion forums, online communities, blogs and wikis. For the SOA & Cloud Symposium by Thomas Erl, Jürgen is a member of the steering board. He is also a frequent speaker at conferences like the SOA & BPM Integration Days, JAX, UKOUG, OUGN, or OOP.

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out /  Change )

Google photo

You are commenting using your Google account. Log Out /  Change )

Twitter picture

You are commenting using your Twitter account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )

Connecting to %s

%d bloggers like this: