Customer Experience & SOA Integration Demo

At our SOA Community Workspace ( SOA Community membership required) you details about a great customer experience demo using SOA Integration technology:

5Red_CX_Boxes2.pngWith this release the number of viewlets (video’s) has grown from 21 to 37. Each viewlet can be shown individually or in conjunction with any others and can show either technical feature or business centric demo’s.  There is a matrix of options for using the demos, to help you select relevant materials  there is a ScenarioMatrix.xls spreadsheet, you can filter on any of the columns to reduce to the viewlets that interest you.
In this release feature enhancements have been made to:

  • RightNow – New business scenario’s.
  • RTD – Integrated into several front-ends, Composite Pagelet for RightNow, plus back-end viewlets.
  • WC-Sites – updated with latest MyBank demo with SCV MyProfile.
  • SCVLite VirtualBox VM (due to be uploaded to retriever mid-may).
  • Retail Banking Client-OnBoarding viewlets.
  • Documentation on Design Pattern and SCV Service.
  • New MDM / EDQ scenario viewlet.
  • Improvements to ATG, eBS.

Want to learn more about the cool CX demo? Contact Vince Keehan | SC Manager UK E-Mail: vince.keehan@oracle.com

SOA & BPM Partner Community

For regular information on Oracle SOA Suite become a member in the SOA & BPM Partner Community for registration please visit www.oracle.com/goto/emea/soa (OPN account required) If you need support with your account please contact the Oracle Partner Business Center.

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About Jürgen Kress
As a middleware expert Jürgen works at Oracle EMEA Alliances and Channels, responsible for Oracle’s EMEA Fusion Middleware partner business. He is the founder of the Oracle SOA & BPM and the WebLogic Partner Communities and the global Oracle Partner Advisory Councils. With more than 5000 members from all over the world the Middleware Partner Community is the most successful and active community at Oracle. Jürgen manages the community with monthly newsletters, webcasts and conferences. He hosts his annual Fusion Middleware Partner Community Forums and the Fusion Middleware Summer Camps, where more than 200 partners get product updates, roadmap insights and hands-on trainings. Supplemented by many web 2.0 tools like twitter, discussion forums, online communities, blogs and wikis. For the SOA & Cloud Symposium by Thomas Erl, Jürgen is a member of the steering board. He is also a frequent speaker at conferences like the SOA & BPM Integration Days, JAX, UKOUG, OUGN, or OOP.

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