Connect and consume data with Oracle RightNowCX using the new SOA12c RightNow adapter by Fabio Persico

clip_image002Connect and consume data with Oracle RightNowCX using the new SOA12c RightNow adapter

The  Oracle RightNow adapter has been released for the SOA 12.1.3 just couple of months ago, and I tested as soon as I’ve heard of it!

What it is needed for this tip
  • JDeveloper 12.1.3
  • An account with read right on the WebServices exposed by an Oracle Rightnow instance
Before starting!

Make sure the following patch bundle has been applied to your SOA/jdev Home.
Bundle Patch for Bug: 20423408
The patch can be downloaded from Oracle support of course, and installed using opatch apply.
The patch must be applied to both, the SOA Server home (if not in the jdev home) and Jdev home, since the new plugin which will shows the RightNow adapter wizard, must be configured into JDeveloper.
Remember to perform the post-installation steps (patch READ-ME for details):

1. Log in to Fusion Middleware Control Enterprise Manager.
2. Expand "Weblogic Domain" in the left panel
3. Right click on the domain you want to modify and select Security > System Policies to display the page System Policies. Read the complete article here

SOA & BPM Partner Community

For regular information on Oracle SOA Suite become a member in the SOA & BPM Partner Community for registration please visit (OPN account required) If you need support with your account please contact the Oracle Partner Business Center.

Blog Twitter LinkedIn image[7][2][2][2] Facebook clip_image002[8][4][2][2][2] Wiki

About Jürgen Kress
As a middleware expert Jürgen works at Oracle EMEA Alliances and Channels, responsible for Oracle’s EMEA Fusion Middleware partner business. He is the founder of the Oracle SOA & BPM and the WebLogic Partner Communities and the global Oracle Partner Advisory Councils. With more than 5000 members from all over the world the Middleware Partner Community is the most successful and active community at Oracle. Jürgen manages the community with monthly newsletters, webcasts and conferences. He hosts his annual Fusion Middleware Partner Community Forums and the Fusion Middleware Summer Camps, where more than 200 partners get product updates, roadmap insights and hands-on trainings. Supplemented by many web 2.0 tools like twitter, discussion forums, online communities, blogs and wikis. For the SOA & Cloud Symposium by Thomas Erl, Jürgen is a member of the steering board. He is also a frequent speaker at conferences like the SOA & BPM Integration Days, JAX, UKOUG, OUGN, or OOP.

Leave a Reply

Fill in your details below or click an icon to log in: Logo

You are commenting using your account. Log Out /  Change )

Twitter picture

You are commenting using your Twitter account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )

Connecting to %s

%d bloggers like this: