Jarvis Pizzeria: Creating a Custom Tasklist for PCS by Richard Olrichs & Marcel van de Glind & Marc Kuijpers

So within Process Cloud Service (PCS) we have already shown the tasklist a couple of times. This is the default tasklist that comes with the product. You can use the left hand side filters and handle the actions in the tasks within the task screens.

However, as with all of the ‘one-size-fits-all’ solutions, the tasklist might not be exactly what you need for your organisation or use-case. In this case it is good to know, that you can create your own custom tasklist.

This compares to what we see at customers using BPM Suite on premises. We use a lot of features from BPM, but usually not the Worklist/Workspace that comes out of the box with BPM. Since there is an SOAP API to call your tasks, it is quite easy to talk to this API and create your custom tasklist in the on-premises world.

For PCS, we do not have SOAP APIs, but we do have REST APIs, if there is any need to create a custom tasklist, you can use these APIs to; Start an application, query for tasks, query for task details, handle the payload or outcome and much more. Read the complete article here.

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