Industrial SOA article series – for architects and experts

April 22, 2013 Leave a comment

imageIndustrial SOA is a 14-part  article series focused on service orientation, written collaboratively by a group of recognized experts and community leaders in service oriented architecture.

"SOA and service-orientation have laid the foundation for a variety of emergent service technology innovations such as cloud computing and big data, while the original building blocks of SOA and service-orientation continue to evolve by embracing fundamental service technologies, concepts and practices."

  • Preface: Industrial SOA
  • Chapter 1: SOA Blueprint
  • Chapter 2: Project Categories
  • Chapter 3: Service Categories
  • Chapter 4: SOA Maturity
  • Chapter 5: Enterprise Service Bus (ESB)
  • Chapter 6: Security
  • Chapter 7: Transactions and Compensation
  • Chapter 8: SOA and User Interaction (UI)
  • Chapter 9: Mobile
  • Chapter 10: Events
  • Chapter 11: MDM and SOA
  • Chapter 12: BPM and ACM
  • Chapter 13: SOA and Cloud

Send us your feedback Twitter @twitter/soacommunity  #industrialSOA

Jürgen Kress  Hajo NormannClemens Utschig-UtschigTorsten WinterbergDanilo SchmiedelGuido SchmutzBernd TropsBerthold Maier

For further SOA publications please visit our wiki. Feel free to add your SOA & BPM publications!

SOA & BPM Partner Community

For regular information on Oracle SOA Suite become a member in the SOA & BPM Partner Community for registration please visit www.oracle.com/goto/emea/soa (OPN account required) If you need support with your account please contact the Oracle Partner Business Center.

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User Experience new content: Fusion Applications & mobile & concepts

April 20, 2013 Leave a comment

On the Fusion Applications user experience: More: New podcasts and posts on the Oracle user experience.

Here’s a round-up of recent podcasts and blog posts relating to the Oracle Applications User Experience that were published in February.

  • Jeremy Ashley, Vice President of Oracle Applications User Experience, talks about Oracle’s roadmap to a simple, modern user experience for Fusion Applications. Listen to learn more about the strategy behind Project FUSE. You may also access the podcast through the Usable Apps website.
  • Ultan O’Broin, Director of Oracle Global User Experience, talks in this podcast about why Oracle is making design patterns available for customers, partners, and the development community. These design patterns for the Oracle Fusion Applications user experience encapsulate proven best-practices and make them available for those who are extending or tailoring an Oracle application.
  • Richard Bingham, Oracle Applications Architect, discusses how to tailor Fusion Applications in the cloud.

On Oracle’s investment in the next-generation user experience (in this case, mobile): Intense research into mobile use helps guide design of Oracle Applications

Read about the mobile trends that the Oracle Applications User Experience team noted during a recent global expedition, which included user studies in Sweden, the United States, and Beijing.

The Oracle Applications User Experience team continues to investigate how and why enterprise workers use their mobile devices, and their findings are already influencing the next-generation user experiences that Oracle is designing.

Visit the Usable Apps website to learn more.
Also on Oracle’s investment in the next-generation user experience (a look at trends we’re following up on): A look at new concepts for the enterprise space
The Applications User Experience team is keeping its eye on new technologies that may have an impact on the enterprise space.

New concepts and technologies go through an internal research, design, and development process to assess which ones may or may not gain traction in the enterprise space.
Read more about how our findings help guide the Oracle user experience strategy on the Voice of User Experience, or VoX, blog.

SOA & BPM Partner Community

For regular information on Oracle SOA Suite become a member in the SOA & BPM Partner Community for registration please visit www.oracle.com/goto/emea/soa (OPN account required) If you need support with your account please contact the Oracle Partner Business Center.

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ACM makes it possible to combine BPM processes into cases based upon lifecycle, milestones and events in a very fast and agile way – Leon Smiers, Capgemini

April 18, 2013 Leave a comment

imageCapgemini is pleased to see that case management is now added to the Oracle SOA and BPM stack. This small addition broadens the already rich BPM architecture, making it possible to combine BPM processes into cases based upon lifecycle, milestones and events in a very fast and agile way.

When implementing our processes, Capgemini needs tooling that supports design workshops and plays a part in closing the loop between analysis and development. Oracle Process Composer is the browser-based business analyst tool used in workshops to design processes. Oracle developed this tool spectacularly with human task form design capabilities, simulation, and, process player, which permits running processes in situ in the browser. Leon Smiers, Capgemini

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Read all first impressions from our BPM experts here & Download BPM PS6 here

Which partner to choose for your BPM Implementation?

You are looking for an partner who has successfully implemented BPM Suite 11g? Who has trained and certified experts? Make sure you choose an “Oracle Unified BPM Suite 11g Specialized Partner”! Oracle BPM Suite 11g Specialized partners who implemented BPM Suite 11g successfully and trained and certified their consultants. You can find your local Specialized partner at http://www.solutions.oracle.com/

SOA & BPM Partner Community

For regular information on Oracle SOA Suite become a member in the SOA & BPM Partner Community for registration please visit www.oracle.com/goto/emea/soa (OPN account required) If you need support with your account please contact the Oracle Partner Business Center.

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BPM 11g Performance Tuning Whitepaper published by Mark Nelson

April 17, 2013 1 Comment

I am happy to announce our new BPM 11g Performance Tuning whitepaper is now available on OTN (here).  This white paper captures real world best practices from actual performance tuning exercises across many real BPM implementations – that’s ‘best practices’ in the sense that these are the things that we have found over time and over many engagements to give the best results.

This whitepaper has been under development for quite a while now, and has been through a heap of reviews and revisions.  So it is great to finally get it out there, and hopefully you will find it useful!

Many people have contributed to this whitepaper – from reporting on tuning experiences, to writing, reviewing, and testing. Read the full article here.

 

SOA & BPM Partner Community

For regular information on Oracle SOA Suite become a member in the SOA & BPM Partner Community for registration please visit www.oracle.com/goto/emea/soa (OPN account required) If you need support with your account please contact the Oracle Partner Business Center.

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BPM 11g PS6 brings us closer to the power of BPM! Jon Petter Hjulstad, e-vita as

April 16, 2013 Leave a comment

imageBPM PS6 brings us closer to the power of BPM! One of the focus areas in this release is making it simpler for business people to draw the process, design input forms, test the process out in Process Player, to do simulations – all in a web interface. All this will give IT a better base for further refinement – the result will be fewer iterations before the process is ready to deploy. The other thing I am looking forward to is OEP PS6 – The NoSQL-integration will be very useful! Jon Petter Hjulstad, e-vita as

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Read all first impressions from our BPM experts here & Download BPM PS6 here

Which partner to choose for your BPM Implementation?

You are looking for an partner who has successfully implemented BPM Suite 11g? Who has trained and certified experts? Make sure you choose an “Oracle Unified BPM Suite 11g Specialized Partner”! Oracle BPM Suite 11g Specialized partners who implemented BPM Suite 11g successfully and trained and certified their consultants. You can find your local Specialized partner at http://www.solutions.oracle.com/

SOA & BPM Partner Community

For regular information on Oracle SOA Suite become a member in the SOA & BPM Partner Community for registration please visit www.oracle.com/goto/emea/soa (OPN account required) If you need support with your account please contact the Oracle Partner Business Center.

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BPM 11g PS6 is another milestone for closing the gap between the business and IT in the domains of collaboration and ease of use – Richard Schaller, [ipt]

April 15, 2013 Leave a comment

image[ipt] is pleased to see that Oracle added compelling new features to the new release of the Oracle BPM Suite. This release is another milestone for closing the gap between the business and IT in the domains of collaboration and ease of use. The new Web Form feature will allow business users to see how the human task form will look like during the design workshops. The web-based process player enables business analysts to simulate, test and validate the processes in order to ensure that business needs are fulfilled.

[ipt] is convinced that these two features will significantly reduce the development life cycle and create solutions of higher quality. The adaptive case management solution will put skilled end users in the position to decide which steps they will have to take next in the process based on the current contextual information. This is a common requirement in the public insurance and health sector. Richard Schaller, [ipt] Innovation Process Technology AG

Innovation Process Technology AG

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Read all first impressions from our BPM experts here & Download BPM PS6 here

Which partner to choose for your BPM Implementation?

You are looking for an partner who has successfully implemented BPM Suite 11g? Who has trained and certified experts? Make sure you choose an “Oracle Unified BPM Suite 11g Specialized Partner”! Oracle BPM Suite 11g Specialized partners who implemented BPM Suite 11g successfully and trained and certified their consultants. You can find your local Specialized partner at http://www.solutions.oracle.com/

SOA & BPM Partner Community

For regular information on Oracle SOA Suite become a member in the SOA & BPM Partner Community for registration please visit www.oracle.com/goto/emea/soa (OPN account required) If you need support with your account please contact the Oracle Partner Business Center.

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Do You Know the Risk of Shadow Processes? By Ajay Khanna

April 15, 2013 Leave a comment

In order to do business, companies need to buy and develop many applications. These applications help companies perform various functions. Usually, employees may need to access multiple applications to perform an end-to-end function or what we call a business process.

Take, for example, Order Management. In order to take and complete an order, you may need to access CRM system, Inventory Management, Fulfillment, Shipping and Accounting systems. Most of the times these applications are standalone or at best have point-to-point integration. There may be many activities that you need to perform while processing an order that may not be covered with any of these applications. These activities are called process whitespaces, the steps that are not covered with any of your applications. Usually such activities are performed using emails, phone calls, memos, exchanging spreadsheets etc. These are the shadow processes in your organization – the undocumented, unaudited, non-traceable activities. So where is the problem, you may ask. Problem is that these manual activities cause inefficiency in the organization. In the example above, you may not have visibility into the status of an order at any given point in time, and you’ll tend to run business using dated reports. If a customer calls in to check order status, your employees have to access multiple systems to provide that information to the customer. This leads to waste as well as leads to employees taking decisions based on outdated or incomplete information.

In some cases, your company may also be exposed to compliance risks for not having traceability for all required activities. Using manual procedures means that your compliance and audit costs go high, hitting your bottom line and exposing your company and employees to fines or penalties.

One of the key values of BPM is to fill these process whitespaces and make your business more efficient. The idea is not to replace your existing systems or applications. The idea is to leverage your applications (CRM, ERP, SCM) and define an end-to-end efficient process that fills the whitespaces. Let the applications do what they are best at. Do not make unnatural customizations to COTS applications to fit your processes. Use BPM to bring application together and create custom processes. Any activity that is performed in BPM based application is auditable, efficient and enhances visibility across your business. Check out this demo that talks about using BPM to create efficient processes on top of your applications. Read the full article here.

SOA & BPM Partner Community

For regular information on Oracle SOA Suite become a member in the SOA & BPM Partner Community for registration please visit www.oracle.com/goto/emea/soa (OPN account required) If you need support with your account please contact the Oracle Partner Business Center.

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Oracle Fusion UX Design Patterns and Tools for the Cloud Crowd by Ultan O’Broin

April 13, 2013 Leave a comment

The Oracle Fusion Applications User Experience Design Patterns and Guidelines are out-of-the-box, developer productivity enablers. As ready-made, yet flexible, usability solutions, the patterns are easily applied when building Fusion applications and UI integrations in the cloud with the Oracle toolkit.

Design patterns as reusable solutions to common problems when designing are all around us. Keen to tell this story in new ways, I was inspired by an Engine Yard “Cloud Out Loud | Ruby“ podcast mention of knitting patterns on GitHub.

I assigned my partner a proof of concept project for one such knitting pattern in the cloud. The pattern was quickly applied, and reflecting pattern ideas of content and skin neutrality, I soon took delivery of “HCM” and “CRM”, two little knitted aliens. Concept proven!

Knitted aliens. Proving the design pattern concept.

Knitted aliens brought to life from a pattern in the cloud. I used this story at a SAMBA UX outreach workshop in Amsterdam earlier this month.

Our UX design patterns have been proven in usability labs, in offices, and on the street, with real users, real tasks, and real apps. We’ve done the thinking and testing so that builders of Fusion apps cloud solutions don’t have to. To get your hands on UX design patterns for use across the Fusion apps suite (not just HCM and CRM), go to the Usable Apps website “For Developers” section. Read the full article here.

SOA & BPM Partner Community

For regular information on Oracle SOA Suite become a member in the SOA & BPM Partner Community for registration please visit www.oracle.com/goto/emea/soa (OPN account required) If you need support with your account please contact the Oracle Partner Business Center.

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BPM 11g PS6 the support for Adaptive Case Management that Oracle has added to Oracle BPM Suite in this latest release means a breakthrough – Lucas Jellema, Amis

April 12, 2013 Leave a comment

“Depending on the industry, organization and type of business process and its actors, a process can be iron clad and straightforward to capture in a BPMN definition. However, in many environments, the business process – or part of the process – is not fixed. Which steps are to be executed and in which order: it depends on the situation. Typically a an experienced professional makes the call as to how to proceed through the process – using predefined process activities and sub-process. This type of business process is indicated with the term ‘case imagemanagement’. The role of BPM and the BPM engine is somewhat different because in this approach each process instance can be in part a predefined flow and in part a sequence of activities determined by a knowledge worker or even by (real time decisions based on actions from) consumers. The support for Adaptive Case Management that Oracle has added to Oracle BPM Suite in this latest release means a breakthrough in the support for (partially) unstructured business processes. AMIS is very keen on using this feature for a wide range of organizations structuring, streamlining and optimizing their business processes.”

“The BPM Process Composer brings business users and analysts closer together with designers and developers of BPM processes. The browser based user interface of Process Composer shows the same information that the technical specialists work on. With the latest release of Oracle BPM 11g, the Process Composer allows users to simulate a business process – even before it has been fully implemented – in order to find bottlenecks and discover optimization opportunities. Improvements to the process – documentation, annotations as well as real process enhancements – can be made through the Process Composer. Two new features are especially interesting to AMIS and our customers: The new Process Player option allows users to validate, test and playback the business process in an easy way within the composer. Note that all process activities need not have been implemented yet to already play the process, ensuring that its design meets the business and customer needs. The new WebForms option in Process Composer allows the creation of simple and effective user interfaces for human tasks in the business process that do not require rich and complex pages leveraging data from backend data sources. This feature will facilitate the rapid prototyping of business processes including human-process interactions for example for quick decisions.” Lucas Jellema, Amis

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Read all first impressions from our BPM experts here & Download BPM PS6 here

Which partner to choose for your BPM Implementation?

You are looking for an partner who has successfully implemented BPM Suite 11g? Who has trained and certified experts? Make sure you choose an “Oracle Unified BPM Suite 11g Specialized Partner”! Oracle BPM Suite 11g Specialized partners who implemented BPM Suite 11g successfully and trained and certified their consultants. You can find your local Specialized partner at http://www.solutions.oracle.com/

SOA & BPM Partner Community

For regular information on Oracle SOA Suite become a member in the SOA & BPM Partner Community for registration please visit www.oracle.com/goto/emea/soa (OPN account required) If you need support with your account please contact the Oracle Partner Business Center.

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BPM 11g PS6, this is not a small incremental release but a big step for BPM technology at Oracle – Mark Simpson, Griffiths Waite

April 11, 2013 1 Comment

imageGriffiths Waite are delighted with the improvements in BPM 11gPS6, this is not a small incremental release but a big step for BPM technology at Oracle. The BPM Product Management team have really listened to feedback with the introduction of Case Management activities, improved business modelling experience, a design environment that allows the modeller to play the process in a simulated context and a better way to build simple web forms. In addition to these major enhancements, Oracle have also rolled out a large number of smaller improvements that fill gaps and bring increased functionality in comparison to other BPM tools; such as better working calendar functionality, more complete api’s, an improve d user workspace and better support for business users to define their BPM data. When you add this to the already mature and stable integration to SOA Suite, we have an impressive end to end suite for process and service design and execution which has had a huge focus placed on usability for designers, developers and end users based on partner and customer feedback. Mark Simpson, Griffiths Waite

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Read all first impressions from our BPM experts here & Download BPM PS6 here

Which partner to choose for your BPM Implementation?

You are looking for an partner who has successfully implemented BPM Suite 11g? Who has trained and certified experts? Make sure you choose an “Oracle Unified BPM Suite 11g Specialized Partner”! Oracle BPM Suite 11g Specialized partners who implemented BPM Suite 11g successfully and trained and certified their consultants. You can find your local Specialized partner at http://www.solutions.oracle.com/

SOA & BPM Partner Community

For regular information on Oracle SOA Suite become a member in the SOA & BPM Partner Community for registration please visit www.oracle.com/goto/emea/soa (OPN account required) If you need support with your account please contact the Oracle Partner Business Center.

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