Business Process Expert Day in Berlin, June 20th 2013

May 28, 2013 Leave a comment

image2013 the OMG (Object Management Group) is back in Germany! In cooperation with the OMG the “Business Process Expert Day” takes place in Berlin. An all-day program with international BPMN experts. Please find more details at our registration page.

The highlights are:

  • · Business Process Identification and Discovery
  • · Enterprise BPM
  • · Ganzheitliche Geschäftsprozessmodellierung mit BPMN und UML
  • · “Das BPMN-Kochstudio”

Become part of the OMG community and network with the BPMN experts!

Schedule & location: June 20, 2013 in Berlin (Radisson BLU Hotel Berlin)

For details please visit our registration page

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SOA & BPM Partner Community

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Industry Presentations SOA & BPM

May 27, 2013 Leave a comment

At our SOA Community Workspace (SOA Community membership required) you can find the latest SOA & BPM Industry Presentations. If you have clients in one of the following industries, make sure you take a look at the presentations to get new ideas on how to position SOA & BPM (Please note: presentations are Oracle and Partner confidential. Please do not share them with your customers):

SOA & BPM Customers in:

SOA & BPM Partner Community

For regular information on Oracle SOA Suite become a member in the SOA & BPM Partner Community for registration please visit www.oracle.com/goto/emea/soa (OPN account required) If you need support with your account please contact the Oracle Partner Business Center.

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Oracle Learning Library on SOA and BPM

May 24, 2013 1 Comment

Do you want to learn more about Oracle SOA Suite and BPM Suite? Do you need to get quick product details for your project? Make sure you visit the Oracle Learning Library – for free online trainings on-demand. You can search by product e.g. Oracle SOA Suite and Oracle BPM Suite:

SOA & BPM Partner Community

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BPM 11g Performance Tuning Whitepaper published by Mark Nelson

May 15, 2013 Leave a comment

I am happy to announce that our new BPM 11g Performance Tuning whitepaper is now available on OTN. To access the whitepaper please click here. This white paper captures real world best practices from actual performance tuning exercises across many real BPM implementations. It is referred as a ‘best practices’ because we have found them over time and over many engagements to give the best results.

The whitepaper has been under development for quite a while now, and has been through a heap of reviews and revisions. So it is great to finally get it and hopefully you will find it useful!

From reporting on tuning experiences, to writing, reviewing, and testing, many people have contributed to this whitepaper. I would like to thank the following people for providing their contribution to make it a great learning source:
Vikas Anand, Deepak Arora, Partricio Barletta, Heidi Buelow, Christopher Karl Chan, Manoj Das, Andrew Dorman, Pete Farkas, Mark Foster, Simone Geib, Kim LiChong, Ralf Mueller, Bhagat Nainani, Sabha Parameswaran, Robert Patrick, David Read, Derek Sharpe, Sushil Shukla, Kavitha Srinivasan, Meera Srinivasan, Will Stallard and Shumin Zhao.

I sincerely hope that I have not missed anyones name, but if I have, the error is entirely mine.

This whitepaper is meant to compliment the Performance and Tuning Guide in the Fusion Middleware documentation. Readers should also consult the excellent whitepaper on purging SOA/BPM 11g databases by Michael Bousamra with Deepak Arora and Sai Sudarsan Pogaru which is available on OTN here.

For those with an interest in BPM 10g, I remind you of our previously published BPM 10g Performance Tuning whitepaper, which continues to be available on OTN here.

SOA & BPM Partner Community

For regular information on Oracle SOA Suite become a member in the SOA & BPM Partner Community for registration please visit www.oracle.com/goto/emea/soa (OPN account required) If you need support with your account please contact the Oracle Partner Business Center.

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Oracle BPM Suite What’s New in 11.1.1.7 (PS6)

May 13, 2013 Leave a comment

PS6 is a Major Update which includes:

  • Complete process model to execute from Composer
  • Simplified end user experience in Workspace
  • Adaptive Case Management
  • Instance Revisioning

The new version of BPM Suite PS6 is available at our SOA Community Workspace (SOA Community membership required). You can find the latest presentation here.

PS6 hightlights include:

Process Composer

  • Business analysts can capture the process
  • Or import existing process from Visio etc.
  • Share models and collaborate
  • Manage snapshots

Simulation

  • Run simulations to do what-if analysis
  • starting PS6 available in Composer

Web Forms

  • Business analysts can define the forms
  • Forms can be previewed within Composer
  • If needed, developers can enrich behavior using JavaScript

Player

  • Process can be played to business stake holders within Composer
  • Draft mode enables partial processes to be played facilitating iterative discovery

Additional Composer Enhancements

  • Complete process creation
    • Business Object
    • Business Rules
    • Business Indicators

Additional new BPM material:

New Whitepaper:

New Executive Brief:

Blogs:

Video:

SOA & BPM Partner Community

For regular information on Oracle SOA Suite become a member in the SOA & BPM Partner Community for registration please visit www.oracle.com/goto/emea/soa (OPN account required) If you need support with your account please contact the Oracle Partner Business Center.

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BPM11g POC & Project Support

May 10, 2013 Leave a comment

We want to make sure that your BPM 11g project is successful! If you are working on a proof of concept, a customer opportunity or a project let us know!

Some ideas how we can collaborate:Oracle Process Accelerators

  • Access BPM demo systems
  • Access BPM process accelerators
  • Access BPM best practice papers
  • Architecture review by A-Team and product management
  • Support to build a joint POC
  • Joint customer presentations

SOA & BPM Partner Community

For regular information on Oracle SOA Suite become a member in the SOA & BPM Partner Community for registration please visit www.oracle.com/goto/emea/soa (OPN account required) If you need support with your account please contact the Oracle Partner Business Center.

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BPM 11g Performance Tuning Whitepaper published by Mark Nelson

April 17, 2013 1 Comment

I am happy to announce our new BPM 11g Performance Tuning whitepaper is now available on OTN (here).  This white paper captures real world best practices from actual performance tuning exercises across many real BPM implementations – that’s ‘best practices’ in the sense that these are the things that we have found over time and over many engagements to give the best results.

This whitepaper has been under development for quite a while now, and has been through a heap of reviews and revisions.  So it is great to finally get it out there, and hopefully you will find it useful!

Many people have contributed to this whitepaper – from reporting on tuning experiences, to writing, reviewing, and testing. Read the full article here.

 

SOA & BPM Partner Community

For regular information on Oracle SOA Suite become a member in the SOA & BPM Partner Community for registration please visit www.oracle.com/goto/emea/soa (OPN account required) If you need support with your account please contact the Oracle Partner Business Center.

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Do You Know the Risk of Shadow Processes? By Ajay Khanna

April 15, 2013 Leave a comment

In order to do business, companies need to buy and develop many applications. These applications help companies perform various functions. Usually, employees may need to access multiple applications to perform an end-to-end function or what we call a business process.

Take, for example, Order Management. In order to take and complete an order, you may need to access CRM system, Inventory Management, Fulfillment, Shipping and Accounting systems. Most of the times these applications are standalone or at best have point-to-point integration. There may be many activities that you need to perform while processing an order that may not be covered with any of these applications. These activities are called process whitespaces, the steps that are not covered with any of your applications. Usually such activities are performed using emails, phone calls, memos, exchanging spreadsheets etc. These are the shadow processes in your organization – the undocumented, unaudited, non-traceable activities. So where is the problem, you may ask. Problem is that these manual activities cause inefficiency in the organization. In the example above, you may not have visibility into the status of an order at any given point in time, and you’ll tend to run business using dated reports. If a customer calls in to check order status, your employees have to access multiple systems to provide that information to the customer. This leads to waste as well as leads to employees taking decisions based on outdated or incomplete information.

In some cases, your company may also be exposed to compliance risks for not having traceability for all required activities. Using manual procedures means that your compliance and audit costs go high, hitting your bottom line and exposing your company and employees to fines or penalties.

One of the key values of BPM is to fill these process whitespaces and make your business more efficient. The idea is not to replace your existing systems or applications. The idea is to leverage your applications (CRM, ERP, SCM) and define an end-to-end efficient process that fills the whitespaces. Let the applications do what they are best at. Do not make unnatural customizations to COTS applications to fit your processes. Use BPM to bring application together and create custom processes. Any activity that is performed in BPM based application is auditable, efficient and enhances visibility across your business. Check out this demo that talks about using BPM to create efficient processes on top of your applications. Read the full article here.

SOA & BPM Partner Community

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Process Accelerators What’s New in the February 2013 Release (11.1.1.6.3)

April 11, 2013 Leave a comment

This new PA release includes Previews for Employee Onboarding (EOB) and of Business Account Opening (BAclip_image002O), as well as customer-driven updates to all existing PAs. Also, a new Installer now supports the installation process.

PA previews showcase functionality that Oracle BPM customers and prospects can explore, thus matching their requirements to upcoming PAs:

  • The new Business Account Opening (BAO) preview enables financial services providers to streamline the deposit account opening process for small and medium size businesses. It provides sample customer facing web pages with a guided user interface for entering and submitting a new product application, including services selection, document submission, and funding details. BAO moves the application through the documentation review, identity verification, background checking, account opening, funding, and activation stages. A BAM operational dashboard is also available as part of this preview.
  • The new Employee Onboarding (EOB) preview enables the provisioning process required to make new hires productive when they arrive at their first day of work. The process scope of the EOB preview includes a new hire acceptance of an offer; a hiring manager provisioning using templates of services mapped to job. Services such as office assignment and IT system provisioning, are then provisioned by the Internal Service Request (ISR) PA. The hiring manager can track the status of that request including escalations to meet the hiring date requirements.

All existing PA have been enhanced for this release. Major improvements include:

  • Travel Request Management has new cost elements, Departure and Destination locations, driven by maintainable tables, providing more accurate travel analysis and auditing. These improvements have been driven by customer requirements, including those driven by the extended deployment footprint within Oracle.
  • More out-of-the-box configuration has been added to Document Routing and Approval, to match approval patterns in use at different organizations.
  • Public Sector Incident Reporting has been enhanced with mobile application skins for iPhone, Android, and Blackberry, Web Center integration for enhanced collaboration between case workers, Geospatial Search and proximity calculation capability for more effective map based incident pattern analysis, and NIEM reporting.
  • Enhancements to the Financial Services Loan Origination (FSLO) PA include selection of preferred notification policies by loan applicants, a dynamically generated checklist to simplify the document collection process by a loan officer, and optional electronic acceptance of loan agreements.

Additional new BPM papers

At our SOA Community Workspace (SOA Community membership required) you can find much more information about BPM Process Accelerators.

SOA & BPM Partner Community

For regular information on Oracle SOA Suite become a member in the SOA & BPM Partner Community for registration please visit www.oracle.com/goto/emea/soa (OPN account required) If you need support with your account please contact the Oracle Partner Business Center.

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Collecting diagnostic information for BPM by Mark Nelson

April 5, 2013 Leave a comment

From time to time, you may experience some kind of issue in your BPM environment. Issues could be caused by a wide variety of reasons – changes to the environment, the pattern of load on the environment, product defects, bad process design, insufficient resources allocated to the environment, network instability – just to name a few! bpmdiag1

When something goes wrong, it is important to know how to collect the diagnostic information that will be needed to analyse the problem, work out the root cause, and come up with a resolution. In some cases, you may be able to do this analysis yourself. In other cases you may need to involve specialists like network engineers, directory administrators, or Oracle Support, for example. Read the full article here.

SOA & BPM Partner Community

For regular information on Oracle SOA Suite become a member in the SOA & BPM Partner Community for registration please visit  www.oracle.com/goto/emea/soa (OPN account required) If you need support with your account please contact the Oracle Partner Business Center.

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