Adaptive Case Management 12c and ADF Human Tasks by Andrejus Baranovskis

May 5, 2015 Leave a comment

 

clip_image002I’m diving into the new topic – Adaptive Case Management 12c and ADF integration. Today will be the first post in the category and there are more posts planned for the future. I strongly believe that ACM (Adaptive Case Management) makes a great extension for standard BPM. Mainly because it allows to define a loose process, without strict order steps. Process steps can be executed in different order, depending on the situation requirements, at given time. I will be explaining how to implement ADF Human Task for ACM activity and will share several tips, how to make it run in BPM Workspace application.
This is how sample application (HotelBookingProcessing_v1.zip) is constructed, there are two Human Tasks (AddHotelBooking and ValidateHoteBooking) and HotelBookingProcessing Case control:

HotelBookinfProcessing case is defined with Hotel Booking Details data type (this type is based on XSD schema and is defined as Business Component variable – don’t mix up with ADF Business Components) – you can think about it as about main data structure type for the case, this can be transferred into every case activity: Read the complete article here.

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Creating Custom BPM Work List for Human Tasks based in ADF by Mark Peterson

March 30, 2015 Leave a comment

 

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If you ever need a custom work list and need to open the human task from this list, then this blog can help you. All you really need to do is find the list of tasks and create the URL that opens the task from the custom work list. This is not as straightforward as it seems since the URL contains some dynamic fields that you will need to derive from information about the tasks.

The need for a custom work list usually involves some sort of relationship between instances in a process, or between tasks in different processes such that the OOTB functionality of the BPM workspace is not sufficient. The user wants to see a logical grouping of tasks or between parent and child tasks. These tasks should be shown grouped together. These tasks can be shown in a table or tree format and each task should have a link to click on to open the task directly from the form. This is an example of such a list and grouping. Read the complete article here.

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The role of the Process Owner in a BPM process human task by Niall Commiskey

February 23, 2015 2 Comments

clip_image002This is to answer the simple question, what can the process owner do in respect of approving task etc. Here is my simple BPM process – Here is the default Human Task definition –

Read the complete article here.

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SOA Suite 12c: Actionable Emails with Human Task service by Lucas Jellema

February 8, 2015 1 Comment

 

clip_image002It is my assumption that inbound and outbound emailing has been configured – for example for a GMail account – as described in these two articles: GMail for inbound mail in SOA Suite 12c and GMail for outbound mail in SOA Suite 12c and that test mails can be sent and received.

The steps are:

  • configure an email driver for SOA Suite for outbound and inbound emails
  • configure an email address (one of the inbound email accounts set up on the email driver configuration) for actionable emails
  • create a Human Task definition for a task that is configured as actionable; assign this task to a user who has an email configured in the LDAP directory
  • deploy the Human Task as part of a SOA Composite; invoke the composite to have the task assigned to the user
  • the user should receive a notification mail message regarding the task assignment with the option to act on the task by clicking a link in the email; clicking such a link will trigger a response email to the actionable email account with appropriate meta-data for the SOA Suite to interpret the response; the user can even add attachments and comments to this task response mail.

We assume the first setp has been taken care of. Once the email driver for the managed server running SOA Suite has been configured for outbound and inbound email interaction, there is really not a lot to do.

Open the menu SOA Administration | Workflow Properties: Read the complete article here.

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Creating Custom BPM Work List for Human Tasks based in ADF by Mark Peterson

January 26, 2015 Leave a comment

 

clip_image002If you ever need a custom work list and need to open the human task from this list, then this blog can help you. All you really need to do is find the list of tasks and create the URL that opens the task from the custom work list. This is not as straightforward as it seems since the URL contains some dynamic fields that you will need to derive from information about the tasks.

The need for a custom work list usually involves some sort of relationship between instances in a process, or between tasks in different processes such that the OOTB functionality of the BPM workspace is not sufficient. The user wants to see a logical grouping of tasks or between parent and child tasks. These tasks should be shown grouped together. These tasks can be shown in a table or tree format and each task should have a link to click on to open the task directly from the form. This is an example of such a list and grouping.

Use Cases

The relationships between tasks may consist of simple parent/child relationships. The above table was used to implement a custom ACM UI where each of these tasks (children) are activities for a given case (parent). Here a work request (case) with several child tasks, or activities are listed along with the status, description due date, started date and assignee. Notice the links to open the task or reassign the task.

Another example is when a tasks is related to another other (like siblings) by customer or account ID. In all of these examples, the user wants a convenient way to jump directly to the related task, without closing the current task or form, going to the work space, finding and opening the task from the work space. Here are some example users stories this post can help you implement.

  1. As an agent, I want to open a task associated with a leg of a trip from the trip overview page, so I don’t have to search and find the task in the workspace, when I’m working on the trip.
  2. As a user, I want to be able to see all tasks associated with a work requests and be able to open a task to work on it without having to find the task in the workspace when I’m working on the work request.
  3. As a underwriter, I want to be able to see all related line items on a insurance policy and be able to jump to any of these line items from any other line item in the policy without need to find and open the line item from the workspace.
ADF URL Parameters

The URL pattern you need to construct is as follows:

http://hostname:port/faces/adf.task-flow?bpmWorklistTaskId=<TaskId>&adf….

The following parameters needs to be derived and appended to this URL using the amphersand "&" as a delimiter between parameters and an equal sign "=" between the parameter and value. The parameter value pair a listed in the following table. Read the complete article here.

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Configuring the SOA Human Task Hostname by Antonis Antoniou

August 17, 2014 1 Comment

When a human task is opened in BPM Workspace, it will try by default to connect to either localhost or the server’s alias. So if you try to access the BPM Workspace remotely (from a computer other than where Oracle SOA is running) you will get an http error (unable to connect).

You can fix this issue at run-time using the Enterprise Manager (EM). Login to EM and from the farm navigator select your composite by expanding the "SOA", "soa-infra" and your partition node. Read the complete article here.

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How to configure Oracle SOA/BPM task auto release by Rubix

July 8, 2014 Leave a comment

01When a Oracle SOA or BPM workflow task is assigned to a role and/or group, a user may acquire the task to work on it. Once the task is acquired, other users are not able to work on that specific task. In the Oracle SOA-INFRA, used by both SOA Suite and BPM Suite, there is a feature called ‘task auto release’ which allows to configure the duration before tasks are automatically released and made available for all other users again.

In Enterprise Manager go to soa-infra -> SOA Administration -> Workflow Properties

Select the Task tab and expand Advanced. There you can see there are default values for automatically releasing tasks according to their priority. In the screenshot below the default value of P3D (3 Days) is changed to P1TM (1 minute) for testing purposes. This is done for the priority 3 task, which is the default priority. Read the complete article here.

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Manipulating Human Tasks (for testing) by Mark Nelson

June 11, 2014 Leave a comment

A few months ago, while working on a BPM migration, I had the need to look at the status of human tasks, and to manipulate them – essentially to just have a single user take random actions on them at some interval, to help drive a set of processes that were being tested.

To do this, I wrote a little utility called httool.  It reuses some of the core domain classes from my custom worklist sample (with minimal changes to make it a remote client instead of a local one).

I have not got around to documenting it yet, but it is pretty simple and fairly self explanatory.  So I thought I would go ahead and share it with folks, in case anyone is interested in playing with it.

You can get the code from my ci-samples repository on java.net:

git clone git://java.net/ci4fmw~ci-samples

It is in the httool directory.

I do plan to get back to this “one day” and enhance it to be more intelligent – target particular task types, update the payload, follow a set of “rules” about what action to take – so that I can use it for more driving more interesting test scenarios.  If anyone is feeling generous with their time, and interested, please feel free to join the java.net project and hack away to your heart’s content.

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